-------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version=1.0.24 Linux version 3.2.0-52-generic (buildd@roseapple) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #78-Ubuntu SMP Fri Jul 26 16:21:44 UTC 2013 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=precise AptRepositoryStem=http://th.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub ID 8087:0024 Intel Corp. Integrated Rate Matching Hub ID 04f9:0187 Brother Industries, Ltd FAX-2820 Printer ID 04f3:0210 Elan Microelectronics Corp. AM-400 Hama Optical Mouse If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04) 04:01.0 Modem: Motorola SM56 Data Fax Modem (rev 04) 00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05) High Definition Audio cards can host modem chips. For candidate card in slot 00:16.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:16.0 8086:1c3a 1458:1c3a Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 Modem interrupt assignment and sharing: 41: 13 0 PCI-MSI-edge mei --- Bootup diagnostics for card in PCI slot 00:16.0 ---- [ 0.433958] pci 0000:00:16.0: [8086:1c3a] type 0 class 0x000780 [ 0.433979] pci 0000:00:16.0: reg 10: [mem 0xf7d09000-0xf7d0900f 64bit] [ 0.434050] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold [ 0.434054] pci 0000:00:16.0: PME# disabled [ 11.666454] mei 0000:00:16.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 11.666458] mei 0000:00:16.0: setting latency timer to 64 [ 11.666505] mei 0000:00:16.0: irq 41 for MSI/MSI-X The PCI slot 00:16.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 04:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:01.0 1057:3052 1057:3020 Modem: Motorola SM56 Data Fax Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:01.0 ---- [ 0.440719] pci 0000:04:01.0: [1057:3052] type 0 class 0x000703 [ 0.440754] pci 0000:04:01.0: reg 10: [mem 0xf7c00000-0xf7c00fff] [ 0.440773] pci 0000:04:01.0: reg 14: [io 0xd000-0xd0ff] [ 0.440923] pci 0000:04:01.0: PME# supported from D0 D3hot [ 0.440929] pci 0000:04:01.0: PME# disabled [ 0.680599] serial 0000:04:01.0: enabling device (0080 -> 0083) [ 0.680612] serial 0000:04:01.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18 [ 0.680671] serial 0000:04:01.0: PCI INT A disabled The PCI slot 04:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:1c20 1458:a002 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller Modem interrupt assignment and sharing: 43: 3329 272 PCI-MSI-edge snd_hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.434211] pci 0000:00:1b.0: [8086:1c20] type 0 class 0x000403 [ 0.434224] pci 0000:00:1b.0: reg 10: [mem 0xf7d00000-0xf7d03fff 64bit] [ 0.434287] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.434290] pci 0000:00:1b.0: PME# disabled [ 12.123503] snd_hda_intel 0000:00:1b.0: enabling device (0000 -> 0002) [ 12.123518] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 12.123565] snd_hda_intel 0000:00:1b.0: irq 43 for MSI/MSI-X [ 12.123587] snd_hda_intel 0000:00:1b.0: setting latency timer to 64 [ 12.169552] input: HDA Intel PCH Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input5 [ 12.169623] input: HDA Intel PCH Front Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6 [ 12.169726] input: HDA Intel PCH Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7 [ 12.169808] input: HDA Intel PCH Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 [ 12.169927] input: HDA Intel PCH Line-Out as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 04:01.0: Modem chipset detected on NAME="Modem: Motorola SM56 Data Fax Modem " CLASS=0703 PCIDEV=1057:3052 SUBSYS=1057:3020 IRQ=18 IDENT=slamr For candidate modem in: 04:01.0 0703 Modem: Motorola SM56 Data Fax Modem Primary device ID: 1057:3052 Support type needed or chipset: slamr Writing DOCs/Intel.txt 1057:3052 has a Motorola chipset, poorly supported by Motorola itself However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!! It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver. There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052 similarly added. See messages from Zello: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html and Alvaro Aguirre about the ungrab-winmodem fix: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt There is a package sl-modem-source providing a source code the modem driver , If can be searched for at http://pacakge.ubuntu.com. After downloading install under Linux with: $ sudo dpkg -i sl*.deb It is preferable to install the dkms package first. With DKMS support installed, driver updates with kernel updates will be automatically done. The modem is supported by the Smartlink plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 3.2.0-52-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 00:16.0: Modem chipset not detected on NAME="Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 " CLASS=0780 PCIDEV=8086:1c3a SUBSYS=1458:1c3a IRQ=41 HDA2=00:1b.0 For candidate modem in: 00:16.0 0780 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 Primary device ID: 8086:1c3a Support type needed or chipset: Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller " CLASS=0403 PCIDEV=8086:1c20 SUBSYS=1458:a002 IRQ=43 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller Primary device ID: 8086:1c20 Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.6.3 and the compiler used in kernel assembly: 4.6 linux-headers-3.2.0-52-generic resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-3.2.0-52-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 325744 ก.พ. 4 2011 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------