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Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 3.2.0-24-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.24
Linux version 3.2.0-24-generic (buildd@yellow) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012
scanModem update of: 2011_08_08
Distrib_ID=Ubuntu
DistribCodeName=precise
AptRepositoryStem=http://cu.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 047e:2892 Agere Systems, Inc. (Lucent) Systems Soft Modem
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:27d8 8086:d612 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller
Modem interrupt assignment and sharing:
45: 1080 1088 PCI-MSI-edge snd_hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.204098] pci 0000:00:1b.0: [8086:27d8] type 0 class 0x000403
[ 0.204113] pci 0000:00:1b.0: reg 10: [mem 0xd0600000-0xd0603fff 64bit]
[ 0.204178] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.204182] pci 0000:00:1b.0: PME# disabled
[ 9.969978] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 9.970138] snd_hda_intel 0000:00:1b.0: irq 45 for MSI/MSI-X
[ 9.970168] snd_hda_intel 0000:00:1b.0: setting latency timer to 64
[ 10.031853] input: HDA Intel Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input4
[ 10.031983] input: HDA Intel Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input5
[ 10.032197] input: HDA Intel Line-Out as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1
00-01: ALC888 Digital : ALC888 Digital : playback 1
00-02: ALC888 Analog : ALC888 Analog : capture 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xd0600000 irq 45
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/3.2.0-24-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.2.0-23-generic/kernel/sound/pci/hda/snd-hda-intel.ko
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 001:
Modem chipset detected on
SLOT="Bus 001 Device 002:"
NAME="Agere Systems, Inc. (Lucent) Systems Soft Modem"
bus=001
USBmodemID=047e:2892
IDENT=agrsm
Driver=agrsm
For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html
For candidate modem in: 001
Agere Systems, Inc. (Lucent) Systems Soft Modem
Primary device ID: 047e:2892
Support type needed or chipset: agrsm
Writing DOCs/Intel.txt
There is no agrsm software support for x86_64 systems, through the modem may be
supported on Intel/i386 installations, which do more slowly servce x86_64 processors.
The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair.
There are a few different chipsets which use this driver pair, but they use different code resources:
Chipsets KV* PackageNames (most current as of November 2009)
----------------------------------------------------------------------------------------------
11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz
11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !!
11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !!
All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
Additionally there are;
automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm
General background agrsm_howto.txt
------------------------------------------------------------------------------------------------
* KV == latest kernel release with a reported success
!! Latest update with major credit to Nikolay Zhuravlev
But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html
For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary.
Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase:
options snd-hda-intel power_save=10
to:
options snd-hda-intel power_save=0
or the agrsm drivers will not function. For Ubuntu related systems this can be done with:
$ sudo gedit /etc/modprobe.d/alsa-base.conf
Report from Bjorn Wielens:
Please note- trying to load the modules on a OpenSuSE 11.2 system gives
an error about the module_version symbol. Using:
# modprobe --force agrmodem
# modprobe --force agrserial
is necessary to load the drivers, and does not appear to cause ill effects.
All of the above packages are dkms competent. This means that if your Linux distros dkms package
is previously installed, if provides for future updates matching forthcoming kernels.
-------------- end Agere Systems section -------------------
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller "
CLASS=0403
PCIDEV=8086:27d8
SUBSYS=8086:d612
IRQ=45
HDA2=00:1b.0
SOFT=8086:27d8.HDA
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller
Primary device ID: 8086:27d8
Subsystem PCI_id 8086:d612
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD_gcc4.6_alsa1.0.24.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.6.3
and the compiler used in kernel assembly: 4.6
linux-headers-3.2.0-24-generic resources needed for compiling are not manifestly ready!
The patch utility is needed for compiling ALSA drivers, and possibly others.
If compiling is necessary packages must be installed, providing:
linux-headers-3.2.0-24-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 325744 feb 4 2011 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
