My modem extern is a Conexant USB CX93010 ACF, I have linux mint 13 (32
bits) on my laptop...
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YourName, YourCountry Linux Mint 13 Maya kernel 3.2.0-23-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
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So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Linux , ALSA_version=1.0.24
Linux version 3.2.0-23-generic (buildd@palmer) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu4) ) #36-Ubuntu SMP Tue Apr 10 20:41:14 UTC 2012
scanModem update of: 2011_08_08
The modem symbolic link is /dev/modem -> ttySL0
Distrib_ID=LinuxMint
DistribCodeName=maya
The dkms driver upgrade utilities are installed,
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
cdc_acm snd_hda_intel slamr
slamrTest=
Attached USB devices are:
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
ID 058f:b002 Alcor Micro Corp.
ID 0572:1340 Conexant Systems (Rockwell), Inc.
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:16.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:16.0 8086:3b64 1025:0487 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Modem interrupt assignment and sharing:
41: 4 3 2 4 PCI-MSI-edge mei
--- Bootup diagnostics for card in PCI slot 00:16.0 ----
[ 1.347441] pci 0000:00:16.0: [8086:3b64] type 0 class 0x000780
[ 1.347472] pci 0000:00:16.0: reg 10: [mem 0xb4406100-0xb440610f 64bit]
[ 1.347571] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 1.347577] pci 0000:00:16.0: PME# disabled
[ 11.255924] mei 0000:00:16.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 11.255933] mei 0000:00:16.0: setting latency timer to 64
[ 11.256007] mei 0000:00:16.0: irq 41 for MSI/MSI-X
The PCI slot 00:16.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:3b56 1025:0487 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Modem interrupt assignment and sharing:
43: 155 212 980 972 PCI-MSI-edge snd_hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 1.350269] pci 0000:00:1b.0: [8086:3b56] type 0 class 0x000403
[ 1.350290] pci 0000:00:1b.0: reg 10: [mem 0xb4400000-0xb4403fff 64bit]
[ 1.350390] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 1.350395] pci 0000:00:1b.0: PME# disabled
[ 12.378788] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 12.378866] snd_hda_intel 0000:00:1b.0: irq 43 for MSI/MSI-X
[ 12.378901] snd_hda_intel 0000:00:1b.0: setting latency timer to 64
[ 12.613859] input: HDA Intel HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[ 12.613966] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 12.614055] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
01:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
02:00.0 Network controller: Atheros Communications Inc. AR9287 Wireless Network Adapter (PCI-Express) (rev 01)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
gedit /etc/wvdial.conf
will be able to dial out with Root permission:
wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:16.0:
Modem chipset not detected on
NAME="Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller "
CLASS=0780
PCIDEV=8086:3b64
SUBSYS=1025:0487
IRQ=41
HDA2=00:1b.0
For candidate modem in: 00:16.0
0780 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
Primary device ID: 8086:3b64
Support type needed or chipset:
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio "
CLASS=0403
PCIDEV=8086:3b56
SUBSYS=1025:0487
IRQ=43
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
Primary device ID: 8086:3b56
Support type needed or chipset:
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.6.3
and the compiler used in kernel assembly: 4.6
linux-headers-3.2.0-23-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
kernel-source-3.2.0-23-generic
Compressed files at: /usr/src/martian-modem.tar.bz2
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 273272 feb 4 2011 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link: lrwxrwxrwx 1 root root 6 may 25 12:01 /dev/modem -> ttySL0
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/sl-modem.conf:install slamr /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slamr; test -e /dev/slamr0 && (chmod 660 /dev/slamr0 && chgrp dialout /dev/slamr0) || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0)
/etc/modprobe.d/sl-modem.conf:install slusb /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slusb; test -e /dev/slusb0 && (chmod 660 /dev/slusb0 && chgrp dialout /dev/slusb0) || (/bin/mknod -m 660 /dev/slusb0 c 243 0 2>/dev/null && chgrp dialout /dev/slusb0)
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
