Sent from my BlackBerry wireless device from MTN
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 3.3.4-5.fc17.x86_64
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, fedora , ALSA_version=1.0.24
Linux version 3.3.4-5.fc17.x86_64 (mockbuild@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx) (gcc version 4.7.0 20120504 (Red Hat 4.7.0-4) (GCC) ) #1 SMP Mon May 7 17:29:34 UTC 2012
scanModem update of: 2011_08_08
/etc/lsb-release not found
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge
ID 5986:01c4 Acer, Inc
ID 12d1:1436 Huawei Technologies Co., Ltd.
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
High Definition Audio cards can host modem chips.
For candidate card in slot 00:14.2, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:14.2 1002:4383 103c:363f Audio device: ATI Technologies Inc SBx00 Azalia
Modem interrupt assignment and sharing:
16: 1279 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, snd_hda_intel
--- Bootup diagnostics for card in PCI slot 00:14.2 ----
[ 0.066549] pci 0000:00:14.2: [1002:4383] type 0 class 0x000403
[ 0.066571] pci 0000:00:14.2: reg 10: [mem 0x90400000-0x90403fff 64bit]
[ 0.066639] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold
[ 14.178450] snd_hda_intel 0000:00:14.2: setting latency timer to 64
[ 14.368133] input: HDA ATI SB Mic as /devices/pci0000:00/0000:00:14.2/sound/card0/input7
[ 14.370173] input: HDA ATI SB Headphone as /devices/pci0000:00/0000:00:14.2/sound/card0/input8
For candidate card in slot 01:05.1, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
01:05.1 1002:970f 103c:363f Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
Modem interrupt assignment and sharing:
19: 5807 IO-APIC-fasteoi ehci_hcd:usb2, snd_hda_intel
--- Bootup diagnostics for card in PCI slot 01:05.1 ----
[ 0.067042] pci 0000:01:05.1: [1002:970f] type 0 class 0x000403
[ 0.067051] pci 0000:01:05.1: reg 10: [mem 0x90310000-0x90313fff]
[ 0.067081] pci 0000:01:05.1: supports D1 D2
[ 14.375149] snd_hda_intel 0000:01:05.1: setting latency timer to 64
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1
01-03: HDMI 0 : HDMI 0 : playback 1
about /proc/asound/cards:
------------------------
0 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0x90400000 irq 16
1 [HDMI ]: HDA-Intel - HDA ATI HDMI
HDA ATI HDMI at 0x90310000 irq 19
PCI slot 00:14.2
01:05.1 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/3.3.4-5.fc17.x86_64/kernel/sound/pci/hda/snd-hda-intel.ko
New HDA card type:
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
01:05.1 0403: 1002:970f
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:11.0 SATA controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3c)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
01:05.0 VGA compatible controller: ATI Technologies Inc M880G [Mobility Radeon HD 4200]
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
gedit /etc/wvdial.conf
will be able to dial out with Root permission:
wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:14.2:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc SBx00 Azalia "
CLASS=0403
PCIDEV=1002:4383
SUBSYS=103c:363f
IRQ=16
HDA2=00:14.2
SOFT=1002:4383.HDA
HDA2=01:05.1
SOFT=1002:4383.HDA
For candidate modem in: 00:14.2
0403 Audio device: ATI Technologies Inc SBx00 Azalia
Primary device ID: 1002:4383
Subsystem PCI_id 103c:363f
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD_gcc4.7_alsa1.0.24.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
Predictive diagnostics for card in bus 01:05.1:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]"
CLASS=0403
PCIDEV=1002:970f
SUBSYS=103c:363f
IRQ=19
For candidate modem in: 01:05.1
0403 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
Primary device ID: 1002:970f
Subsystem PCI_id 103c:363f
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD_gcc4.7_alsa1.0.24.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
A UDEV device file system is not active.
The kernel was compiled with gcc version 4.7.0 and a compiler is not installed
linux-headers-3.3.4-5.fc17.x86_64 resources needed for compiling are not manifestly ready!
The code linking utility, ld, may be needed and is provided in the binutils package
The patch utility is needed for compiling ALSA drivers, and possibly others.
If compiling is necessary packages must be installed, providing:
gcc-4.7
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-r-xr-xr-x. 1 root root 383824 Jan 15 2012 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
lock
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
