I send the modedata.txt file looking for help. As a new user of Ubuntu 10, I don't understand well what this file means. I suppose I have a Conexant chipset, then I would have to pay a license for a full modem use. There is no hsfmodem-7.80.02.05full_k2.6.32_24_generic_ubuntu_i386.deb.zip in the linuxant page. My modem is a Conceptronic 56k usb voice/fax/modem C56U. It seems that Ubuntu has not any option for 56k dial-up connections in the net panel. I have downloaded and installed gnome-network-admin as the help says but no tab for dial-up connections by now. Thanks for your help. ModemData.txt ----------- Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-24-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-24-generic (buildd@yellow) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #39-Ubuntu SMP Wed Jul 28 05:14:15 UTC 2010 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://es.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 0572:1300 Conexant Systems (Rockwell), Inc. SoftK56 Data Fax Voice CARP ID 04d9:1135 Holtek Semiconductor, Inc. ID 04d9:1503 Holtek Semiconductor, Inc. Shortboard Lefty ID 14cd:8168 Super Top ID 0718:0624 Imation Corp. If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01) High Definition Audio cards can host modem chips. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1043:8445 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Modem interrupt assignment and sharing: 21: 629 245 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.336576] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfeaf8000-0xfeafbfff] [ 0.336610] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.336614] pci 0000:00:1b.0: PME# disabled [ 8.701231] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 8.701349] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 8.857239] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input6 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC887 Analog : ALC887 Analog : playback 1 : capture 1 00-01: ALC887 Digital : ALC887 Digital : playback 1 00-02: ALC887 Analog : ALC887 Analog : capture 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xfeaf8000 irq 21 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.32-24-generic/kernel/sound/pci/hda/snd-hda-intel.ko The HDA diagnostics did not recognize a modem chip on the audio subsystem, though a Conexant chip modem might not be recognized. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 003: Modem chipset detected on SLOT="Bus 003 Device 002:" NAME="Conexant Systems (Rockwell), Inc. SoftK56 Data Fax Voice CARP" bus=003 USBmodemID=0572:1300 IDENT=hsfmodem Driver=hsfmodem For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 003 Conexant Systems (Rockwell), Inc. SoftK56 Data Fax Voice CARP Primary device ID: 0572:1300 Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.32_24_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.32_24_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1043:8445 IRQ=21 HDA2=00:1b.0 SOFT=8086:27d8.HDA For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Primary device ID: 8086:27d8 Subsystem PCI_id 1043:8445 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD_gcc4.4_alsa1.0.21.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-24-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 321680 2010-03-07 06:37 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------