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Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.39-2-686-pae With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, debian , ALSA_version=1.0.24 Linux version 2.6.39-2-686-pae (Debian 2.6.39-3) (ben@xxxxxxxxxxxxxxx) (gcc version 4.4.6 (Debian 4.4.6-6) ) #1 SMP Tue Jul 5 03:48:49 UTC 2011 scanModem update of: 2011_02_04 /etc/lsb-release not found Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 0458:0084 KYE Systems Corp. (Mouse Systems) ID 0603:00f2 Novatek Microelectronics Corp. ID 0483:7554 SGS Thomson Microelectronics 56k SoftModem If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html Candidate PCI devices with modem chips are: 00:05.0 Audio device: nVidia Corporation MCP61 High Definition Audio (rev a2) High Definition Audio cards can host modem chips. For candidate card in slot 00:05.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:05.0 10de:03f0 1849:0397 Audio device: nVidia Corporation MCP61 High Definition Audio Modem interrupt assignment and sharing: 21: 15 2399 IO-APIC-fasteoi sata_nv, hda_intel --- Bootup diagnostics for card in PCI slot 00:05.0 ---- [ 0.150018] pci 0000:00:05.0: [10de:03f0] type 0 class 0x000403 [ 0.150028] pci 0000:00:05.0: reg 10: [mem 0xfbff8000-0xfbffbfff] [ 0.150059] pci 0000:00:05.0: PME# supported from D3hot D3cold [ 0.150062] pci 0000:00:05.0: PME# disabled [ 7.094503] HDA Intel 0000:00:05.0: PCI INT B -> Link[LAZA] -> GSI 21 (level, low) -> IRQ 21 [ 7.094571] HDA Intel 0000:00:05.0: setting latency timer to 64 The PCI slot 00:05.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: VT1708S Analog : VT1708S Analog : playback 2 : capture 2 about /proc/asound/cards: ------------------------ 0 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xfbff8000 irq 21 PCI slot 00:05.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.39-2-686-pae/kernel/sound/pci/hda/snd-hda-intel.ko The HDA diagnostics did not recognize a modem chip on the audio subsystem, though a Conexant chip modem might not be recognized. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 002: Modem chipset detected on SLOT="Bus 002 Device 004:" NAME="SGS Thomson Microelectronics 56k SoftModem" bus=002 USBmodemID=0483:7554 IDENT=slusb Driver=slusb For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 002 SGS Thomson Microelectronics 56k SoftModem Primary device ID: 0483:7554 Support type needed or chipset: slusb There is a package sl-modem-source providing a source code the modem driver slusb , If can be searched for at http://pacakge.ubuntu.com. After downloading install under Linux with: $ sudo dpkg -i sl*.deb It is preferable to install the dkms package first. With DKMS support installed, driver updates with kernel updates will be automatically done. The modem is supported by the Smartlink slusb plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 2.6.39-2-686-pae compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 00:05.0: Modem chipset not detected on NAME="Audio device: nVidia Corporation MCP61 High Definition Audio " CLASS=0403 PCIDEV=10de:03f0 SUBSYS=1849:0397 IRQ=21 HDA2=00:05.0 SOFT=10de:03f0.HDA For candidate modem in: 00:05.0 0403 Audio device: nVidia Corporation MCP61 High Definition Audio Primary device ID: 10de:03f0 Subsystem PCI_id 1849:0397 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD_gcc4.4_alsa1.0.24.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ A UDEV device file system is not active. The kernel was compiled with gcc version 4.4.6 and a compiler is not installed linux-headers-2.6.39-2-686-pae resources needed for compiling are not manifestly ready! The code linking utility, ld, may be needed and is provided in the binutils package If compiling is necessary packages must be installed, providing: gcc-4.4 make linux-headers-2.6.39-2-686-pae For Debian and some related distributions, a package kernel-kbuild-2.6-39 may be needed to support driver compiling. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 auth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/alsa-base-blacklist.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/alsa-base-blacklist.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/alsa-base-blacklist.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- For Debian users, the linux-headers-2.6.39-2-686-pae.deb can be used instead of kernel-source/