Hello, please find attached my ModemData.txt file. I am looking to send faxes from my acer aspire 7736z. The OS is ubuntu 11.04. I have efax gtk installed, but it does not send. I have the possibility of installing windows xp as a virtual drive in virtualbox, and using the windows fax software, if this would be easier. Thanks, Roger. -- Roger Norton
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.38-8-generic-pae With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.38-8-generic-pae (buildd@vernadsky) (gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu3) ) #42-Ubuntu SMP Mon Apr 11 05:17:09 UTC 2011 scanModem update of: 2011_02_04 Distrib_ID=Ubuntu DistribCodeName=natty AptRepositoryStem=http://gb.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 05fc:7849 Harman Multimedia Harman/Kardon SoundSticks ID 064e:a103 Suyin Corp. ID 04e8:3433 Samsung Electronics Co., Ltd ID 0781:5567 SanDisk Corp. Cruszer Blade If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) High Definition Audio cards can host modem chips. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 1025:0296 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 45: 776 724 PCI-MSI-edge hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.389975] pci 0000:00:1b.0: [8086:293e] type 0 class 0x000403 [ 0.389993] pci 0000:00:1b.0: reg 10: [mem 0xf4700000-0xf4703fff 64bit] [ 0.390056] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.390060] pci 0000:00:1b.0: PME# disabled [ 22.455676] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0 [ 22.455683] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0 [ 22.455700] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 22.455764] HDA Intel 0000:00:1b.0: irq 45 for MSI/MSI-X [ 22.455791] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 22.543186] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1 00-01: ALC888 Digital : ALC888 Digital : playback 1 00-02: ALC888 Analog : ALC888 Analog : capture 1 00-03: HDMI 0 : HDMI 0 : playback 1 01-00: USB Audio : USB Audio : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xf4700000 irq 45 1 [SoundSticks ]: USB-Audio - SoundSticks harman/kardon SoundSticks at usb-0000:00:1d.1-1, full speed PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.38-8-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.38-8-generic-pae/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.35-28-generic/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: LSI ID 1040 Address: 1 MFG Function Id: 0x2 (unsol 1) Vendor Id: 0x11c11040 Subsystem Id: 0x11c10001 Revision Id: 0x100200 Modem Function Group: 0x1 The audio card hosts a softmodem chip: 0x11c11040 The softmodem chip 11c11040 is hosted on the Subsytem of the High Definition Audio card, and is supported by the AgereSystems/LSI driver pair agrmodem + agrserial, which is provided by the most current package agrsm-11c11040-version at http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ If not a Conexant modem, the driver agrsm with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=1025:0296 IRQ=45 HDA2=00:1b.0 SOFT=8086:293e.HDA HDAchipVendorID=11c1 CHIP=0x11c11040 IDENT=agrsm Driver=agrsm package=agrsm-11c11040 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Subsystem PCI_id 1025:0296 Softmodem codec or chipset from diagnostics: 0x11c11040 from Archives: The HDA card softmodem chip is 0x11c11040 Support type needed or chipset: agrsm Writing DOCs/Intel.txt The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !! 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Additionally there are; automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary. Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase: options snd-hda-intel power_save=10 to: options snd-hda-intel power_save=0 or the agrsm drivers will not function. For Ubuntu related systems this can be done with: $ sudo gedit /etc/modprobe.d/alsa-base.conf Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.5.2 and the compiler used in kernel assembly: 4.5.2 linux-headers-2.6.38-8-generic-pae resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.38-8-generic-pae If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------