Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.38-8-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.38-8-generic (buildd@vernadsky) (gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu3) ) #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011
scanModem update of: 2011_02_04
Distrib_ID=Ubuntu
DistribCodeName=natty
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
cdc_acm
Attached USB devices are:
ID 050d:0900 Belkin Components
ID 0572:1280 Conexant Systems (Rockwell), Inc.
ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
02:0c.0 Communication controller: ESS Technology ES2838/2839 SuperLink Modem (rev 01)
High Definition Audio cards can host modem chips.
For candidate card in slot 02:0c.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
02:0c.0 125d:2838 148d:1052 Communication controller: ESS Technology ES2838/2839 SuperLink Modem
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 02:0c.0 ----
[ 0.178356] pci 0000:02:0c.0: [125d:2838] type 0 class 0x000780
[ 0.178377] pci 0000:02:0c.0: reg 10: [io 0xdfa0-0xdfaf]
[ 0.178449] pci 0000:02:0c.0: supports D2
[ 0.178454] pci 0000:02:0c.0: PME# supported from D0 D2 D3hot D3cold
[ 0.178463] pci 0000:02:0c.0: PME# disabled
The PCI slot 02:0c.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 02:0c.0:
Modem chipset not detected on
NAME="Communication controller: ESS Technology ES2838/2839 SuperLink Modem "
CLASS=0780
PCIDEV=125d:2838
SUBSYS=148d:1052
IRQ=11
IDENT=ESS.com
For candidate modem in: 02:0c.0
Primary device ID:
Support type needed or chipset:
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.5.2
and the compiler used in kernel assembly: 4.5.2
linux-headers-2.6.38-8-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.38-8-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
