Hello,
I am a very new Linux user, and have just installed Ubuntu 10.10 on a new
AMD machine. I do have some very limited experience with Solaris, and
running some Unix commands. I am unfortunately in an area that only has
dial-up Internet service available. I need to get a modem working and wish
to try the Winmodem I have installed. I have installed and successfully run
the scanmodem tool which has yielded the following output. I am uncertain
what to do next. Any assistance would be greatly appreciated.
Thank-you very much for your time and attention!
The following is the text of the Modemdata.txt file generated by scanmodem
on my system:
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List
Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35-22-generic
With this Subject Line cogent experts will be alerted, and useful case
names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in
YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup
service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet
Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-22-generic (buildd@allspice) (gcc version 4.4.5
(Ubuntu/Linaro 4.4.4-14ubuntu4) ) #33-Ubuntu SMP Sun Sep 19 20:32:27 UTC
2010
scanModem update of: 2011_02_04
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://ca.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for
automated driver updates,
following upgrade of your kernel. For details see
http://linux.dell.com/projects.shtml#dkms
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem
controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd
helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be
installed to support the slmodemd helper having a precompiled 32 bit
component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are
x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on
x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
ID 051d:0002 American Power Conversion Uninterruptible Power Supply
If a cellphone is not detected, see
http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:
http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
03:05.0 Communication controller: Agere Systems 56k WinModem (rev 01)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD
4200]
High Definition Audio cards can host modem chips.
For candidate card in slot 03:05.0, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
03:05.0 11c1:0440 11c1:0440 Communication controller:
Agere Systems 56k WinModem
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 03:05.0 ----
[ 0.850090] pci 0000:03:05.0: reg 10: [mem 0xfebffc00-0xfebffcff]
[ 0.850097] pci 0000:03:05.0: reg 14: [io 0xec00-0xec07]
[ 0.850105] pci 0000:03:05.0: reg 18: [io 0xe800-0xe8ff]
[ 0.850153] pci 0000:03:05.0: supports D2
[ 0.850155] pci 0000:03:05.0: PME# supported from D2 D3hot D3cold
[ 0.850159] pci 0000:03:05.0: PME# disabled
The PCI slot 03:05.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible
fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:14.2, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:14.2 1002:4383 1043:836c Audio device: ATI
Technologies Inc SBx00 Azalia
Modem interrupt assignment and sharing:
16: 10435 0 5 2416 IO-APIC-fasteoi
ohci_hcd:usb3, ohci_hcd:usb4, hda_intel
--- Bootup diagnostics for card in PCI slot 00:14.2 ----
[ 0.834264] pci 0000:00:14.2: reg 10: [mem 0xfe8f4000-0xfe8f7fff 64bit]
[ 0.834303] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold
[ 0.834306] pci 0000:00:14.2: PME# disabled
[ 8.077752] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) ->
IRQ 16
The PCI slot 00:14.2 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible
fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 01:05.1, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
01:05.1 1002:970f 1043:843e Audio device: ATI
Technologies Inc RS880 Audio Device [Radeon HD 4200]
Modem interrupt assignment and sharing:
19: 0 73 0 34595 IO-APIC-fasteoi
ehci_hcd:usb2, hda_intel
--- Bootup diagnostics for card in PCI slot 01:05.1 ----
[ 0.834555] pci 0000:01:05.1: reg 10: [mem 0xfeaf4000-0xfeaf7fff]
[ 0.834571] pci 0000:01:05.1: supports D1 D2
[ 8.253772] HDA Intel 0000:01:05.1: PCI INT B -> GSI 19 (level, low) ->
IRQ 19
[ 8.253801] HDA Intel 0000:01:05.1: setting latency timer to 64
=== Finished firmware and bootup diagnostics, next deducing cogent software.
===
Predictive diagnostics for card in bus 03:05.0:
Modem chipset detected on
NAME="Communication controller: Agere Systems 56k WinModem "
CLASS=0780
PCIDEV=11c1:0440
SUBSYS=11c1:0440
IRQ=11
HDA2=00:14.2
HDA2=01:05.1
IDENT=Agere.DSP
For candidate modem in: 03:05.0
0780 Communication controller: Agere Systems 56k WinModem
Primary device ID: 11c1:0440
Support type needed or chipset: Agere.DSP
Predictive diagnostics for card in bus 00:14.2:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc SBx00 Azalia "
CLASS=0403
PCIDEV=1002:4383
SUBSYS=1043:836c
IRQ=16
For candidate modem in: 00:14.2
0403 Audio device: ATI Technologies Inc SBx00 Azalia
Primary device ID: 1002:4383
Support type needed or chipset:
Predictive diagnostics for card in bus 01:05.1:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD
4200]"
CLASS=0403
PCIDEV=1002:970f
SUBSYS=1043:843e
IRQ=19
For candidate modem in: 01:05.1
0403 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD
4200]
Primary device ID: 1002:970f
Support type needed or chipset:
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-22-generic resources needed for compiling are not
manifestly ready!
The patch utility is needed for compiling ALSA drivers, and possibly
others.
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-22-generic
If a driver compilation fails, with message including some lack of some
FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The
minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to
display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 321592 2010-07-09 16:10 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from
http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to
match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting
be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to
blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35-22-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-22-generic (buildd@allspice) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu4) ) #33-Ubuntu SMP Sun Sep 19 20:32:27 UTC 2010
scanModem update of: 2011_02_04
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://ca.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
ID 051d:0002 American Power Conversion Uninterruptible Power Supply
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
03:05.0 Communication controller: Agere Systems 56k WinModem (rev 01)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
High Definition Audio cards can host modem chips.
For candidate card in slot 03:05.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
03:05.0 11c1:0440 11c1:0440 Communication controller: Agere Systems 56k WinModem
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 03:05.0 ----
[ 0.850090] pci 0000:03:05.0: reg 10: [mem 0xfebffc00-0xfebffcff]
[ 0.850097] pci 0000:03:05.0: reg 14: [io 0xec00-0xec07]
[ 0.850105] pci 0000:03:05.0: reg 18: [io 0xe800-0xe8ff]
[ 0.850153] pci 0000:03:05.0: supports D2
[ 0.850155] pci 0000:03:05.0: PME# supported from D2 D3hot D3cold
[ 0.850159] pci 0000:03:05.0: PME# disabled
The PCI slot 03:05.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:14.2, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:14.2 1002:4383 1043:836c Audio device: ATI Technologies Inc SBx00 Azalia
Modem interrupt assignment and sharing:
16: 10435 0 5 2416 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, hda_intel
--- Bootup diagnostics for card in PCI slot 00:14.2 ----
[ 0.834264] pci 0000:00:14.2: reg 10: [mem 0xfe8f4000-0xfe8f7fff 64bit]
[ 0.834303] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold
[ 0.834306] pci 0000:00:14.2: PME# disabled
[ 8.077752] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16
The PCI slot 00:14.2 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 01:05.1, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
01:05.1 1002:970f 1043:843e Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
Modem interrupt assignment and sharing:
19: 0 73 0 34595 IO-APIC-fasteoi ehci_hcd:usb2, hda_intel
--- Bootup diagnostics for card in PCI slot 01:05.1 ----
[ 0.834555] pci 0000:01:05.1: reg 10: [mem 0xfeaf4000-0xfeaf7fff]
[ 0.834571] pci 0000:01:05.1: supports D1 D2
[ 8.253772] HDA Intel 0000:01:05.1: PCI INT B -> GSI 19 (level, low) -> IRQ 19
[ 8.253801] HDA Intel 0000:01:05.1: setting latency timer to 64
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 03:05.0:
Modem chipset detected on
NAME="Communication controller: Agere Systems 56k WinModem "
CLASS=0780
PCIDEV=11c1:0440
SUBSYS=11c1:0440
IRQ=11
HDA2=00:14.2
HDA2=01:05.1
IDENT=Agere.DSP
For candidate modem in: 03:05.0
0780 Communication controller: Agere Systems 56k WinModem
Primary device ID: 11c1:0440
Support type needed or chipset: Agere.DSP
Predictive diagnostics for card in bus 00:14.2:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc SBx00 Azalia "
CLASS=0403
PCIDEV=1002:4383
SUBSYS=1043:836c
IRQ=16
For candidate modem in: 00:14.2
0403 Audio device: ATI Technologies Inc SBx00 Azalia
Primary device ID: 1002:4383
Support type needed or chipset:
Predictive diagnostics for card in bus 01:05.1:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]"
CLASS=0403
PCIDEV=1002:970f
SUBSYS=1043:843e
IRQ=19
For candidate modem in: 01:05.1
0403 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
Primary device ID: 1002:970f
Support type needed or chipset:
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-22-generic resources needed for compiling are not manifestly ready!
The patch utility is needed for compiling ALSA drivers, and possibly others.
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-22-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 321592 2010-07-09 16:10 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
