Bill, You have installed a driver, may I ask which one? Did you install the generic one: http://www.linuxant.com/drivers/hsf/full/archive/hsfmodem-7.80.02.06full/hsfmodem_7.80.02.06full_i386.deb.zip? this one would not work, since your machine is 64 bit:: CPU=x86_64, Ubuntu , ALSA_version=1.0.23 There are no generic packages (debian/ubuntu) for 64 bit systems, maybe get the tar.gz http://www.linuxant.com/drivers/hsf/full/archive/hsfmodem-7.80.02.06x86_64full/hsfmodem-7.80.02.06x86_64full.tar.gz Another one? The modem is served by hsfmodem software: Predictive diagnostics for card in bus 00:10.1: Modem chipset detected on NAME="Audio device: nVidia Corporation MCP51 High Definition Audio " CLASS=0403 PCIDEV=10de:026c SUBSYS=103c:30b7 IRQ=21 HDA2=00:10.1 SOFT=10de:026c.HDA ArchivedChip=0x14f12bfa CodecClass=14f1 IDENT=hsfmodem SLMODEMD_DEVICE=hw:0,6 Driver=hsfmodem-drivers For candidate modem in: 00:10.1 0403 Audio device: nVidia Corporation MCP51 High Definition Audio Primary device ID: 10de:026c Subsystem PCI_id 103c:30b7 Softmodem codec or chipset from diagnostics: from Archives: 0x14f12bfa Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.32_28_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. Regards, Antonio On Sat, Feb 5, 2011 at 11:23 AM, Bill Eldridge <bthepro@xxxxxxxxx> wrote: > Hi: > First, thanks for your time and effort. > > I have tried the installer and get an error after it says the > installation is successful. The error says I don't have the headers > installed and when I check it shows I do? > > I have tried to compile the driver but lack the knowledge to achieve this. > > Is there anyway I can install the driver in order to use the modem for faxing? > > Once again, thanks for your time and effort. > > I have attached the datamodem.txt file > > Bill >