Help request with my modem. Thank you !
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Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.32-23-generic
With this Subject Line cogent experts will be alerted, and useful case
names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in
YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for
dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an
Internet Provider mail filters.
So in a day, also check the Archived responses at
http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=1.0.21
Linux version 2.6.32-23-generic (buildd@rothera) (gcc version 4.4.3
(Ubuntu 4.4.3-4ubuntu5) ) #37-Ubuntu SMP Fri Jun 11 07:54:58 UTC 2010
scanModem update of: 2010_05_29
Distrib_ID=Ubuntu
DistribCodeName=lucid
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
The dkms driver upgrade utilities are installed,
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio
Controller (rev 03)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:284b 103c:30d9 Audio device: Intel Corporation
82801H
Modem interrupt assignment and sharing:
22: 154 288 IO-APIC-fasteoi HDA Intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.351308] pci 0000:00:1b.0: reg 10 64bit mmio: [0x72400000-0x72403fff]
[ 0.351392] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.351399] pci 0000:00:1b.0: PME# disabled
[ 16.574166] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low)
-> IRQ 22
[ 16.574217] HDA Intel 0000:00:1b.0: setting latency timer to 64
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible
fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: CONEXANT Analog : CONEXANT Analog : playback 1 : capture 1
00-01: Conexant Digital : Conexant Digital : playback 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0x72400000 irq 22
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.32-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.32-21-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.32-23-generic/kernel/sound/pci/hda/snd-hda-intel.ko
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent
software. ===
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset detected on
NAME="Audio device: Intel Corporation 82801H "
CLASS=0403
PCIDEV=8086:284b
SUBSYS=103c:30d9
IRQ=22
HDA2=00:1b.0
SOFT=8086:284b.HDA
IDENT=hsfmodem
Driver=hsfmodem-drivers
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801H
Primary device ID: 8086:284b
Subsystem PCI_id 103c:30d9
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset: hsfmodem
Writing DOCs/Intel.txt
For owners of a Dell PCs with Conexant HSF modems, a driver source
package with full speed enabled is available, but requires driver
compiling. Read DOCs/Conexant.txt
For all code packages from Linuxant.com, either a driver set matching
the boot kernel will be installed,
or the drivers will first be compiled and then installed. The expert on
modem software for Linux is
"Support (Jonathan)" <modem.support@xxxxxxxxxxxx>
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.80.02.06full_k2.6.32_23_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
The directions following below need only be pursued, if the above
procedures are not adequate.
Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to
find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the
FileName,
your KernelVersion: 2.6.32_23_generic
They can be found through
http://www.linuxant.com/drivers/hsf/full/downloads.php
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, the needed
drivers
will be auto compiled anyway. Alternatively, one of the
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder
is OK)
and unzipped with:
unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm
permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.3
and the compiler used in kernel assembly: 4.4.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.32-23-generic/build
However some compilations and executable functions may need additional
files,
in the FileNames.h (so called kernel "h"eaders) collection installed
in /usr/include/ .
For martian_modem, additional required packages are needed. The also
required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev
packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at
http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some
FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include.
The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to
display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 273312 2010-03-06 20:59 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from
http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed
to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble
shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order
to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.32-23-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=1.0.21
Linux version 2.6.32-23-generic (buildd@rothera) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #37-Ubuntu SMP Fri Jun 11 07:54:58 UTC 2010
scanModem update of: 2010_05_29
Distrib_ID=Ubuntu
DistribCodeName=lucid
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
The dkms driver upgrade utilities are installed,
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:284b 103c:30d9 Audio device: Intel Corporation 82801H
Modem interrupt assignment and sharing:
22: 154 288 IO-APIC-fasteoi HDA Intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.351308] pci 0000:00:1b.0: reg 10 64bit mmio: [0x72400000-0x72403fff]
[ 0.351392] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.351399] pci 0000:00:1b.0: PME# disabled
[ 16.574166] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 16.574217] HDA Intel 0000:00:1b.0: setting latency timer to 64
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: CONEXANT Analog : CONEXANT Analog : playback 1 : capture 1
00-01: Conexant Digital : Conexant Digital : playback 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0x72400000 irq 22
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.32-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.32-21-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.32-23-generic/kernel/sound/pci/hda/snd-hda-intel.ko
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset detected on
NAME="Audio device: Intel Corporation 82801H "
CLASS=0403
PCIDEV=8086:284b
SUBSYS=103c:30d9
IRQ=22
HDA2=00:1b.0
SOFT=8086:284b.HDA
IDENT=hsfmodem
Driver=hsfmodem-drivers
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801H
Primary device ID: 8086:284b
Subsystem PCI_id 103c:30d9
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset: hsfmodem
Writing DOCs/Intel.txt
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed,
or the drivers will first be compiled and then installed. The expert on modem software for Linux is
"Support (Jonathan)" <modem.support@xxxxxxxxxxxx>
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.80.02.06full_k2.6.32_23_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
The directions following below need only be pursued, if the above procedures are not adequate.
Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion: 2.6.32_23_generic
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, the needed drivers
will be auto compiled anyway. Alternatively, one of the
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.3
and the compiler used in kernel assembly: 4.4.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.32-23-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 273312 2010-03-06 20:59 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
