Attached is ModemData.txt. Any help is most welcome. Thanks... Tom Cada
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-25-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-25-generic (buildd@allspice) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #45-Ubuntu SMP Sat Oct 16 19:52:42 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 138a:0001 DigitalPersona, Inc Fingeprint Reader ID 0483:7554 SGS Thomson Microelectronics 56k SoftModem ID 099a:2515 Zippy Technology Corp. ID 5986:0137 Acer, Inc If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) High Definition Audio cards can host modem chips. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 103c:3610 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 22: 465 372 466 336 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.808550] pci 0000:00:1b.0: reg 10 64bit mmio: [0xdd000000-0xdd003fff] [ 0.808608] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.808612] pci 0000:00:1b.0: PME# disabled [ 11.382131] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 11.382211] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 11.951599] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input12 [ 12.024933] input: HDA Intel Mic at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input13 [ 12.025060] input: HDA Intel Mic at Sep UNKNOWN Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14 [ 12.025128] input: HDA Intel HP Out at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input15 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 00-01: STAC92xx Digital : STAC92xx Digital : playback 1 00-03: NVIDIA HDMI : NVIDIA HDMI : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xdd000000 irq 22 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.32-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.32-25-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.32-24-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.32-23-generic/kernel/sound/pci/hda/snd-hda-intel.ko The HDA diagnostics did not recognize a modem chip on the audio subsystem, though a Conexant chip modem might not be recognized. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 004: Modem chipset detected on SLOT="Bus 004 Device 004:" NAME="SGS Thomson Microelectronics 56k SoftModem" bus=004 USBmodemID=0483:7554 IDENT=slusb Driver=slusb For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 004 SGS Thomson Microelectronics 56k SoftModem Primary device ID: 0483:7554 Support type needed or chipset: slusb Writing DOCs/Intel.txt The modem is supported by the Smartlink slusb plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 2.6.32-25-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=103c:3610 IRQ=22 HDA2=00:1b.0 SOFT=8086:293e.HDA For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Subsystem PCI_id 103c:3610 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD_gcc4.4_alsa1.0.21.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-25-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== BUS=="usb", SYSFS{idProduct}=="7554", SYSFS{idVendor}=="0483", ACTION=="add", RUN+="/etc/init.d/slmodem-usb start", ENV{slmodem}="%p" ACTION=="remove", ENV{slmodem}=="%p", RUN+="/etc/init.d/slmodem-usb stop" Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/10-slmodem.rules:BUS=="usb", SYSFS{idProduct}=="7554", SYSFS{idVendor}=="0483", ACTION=="add", RUN+="/etc/init.d/slmodem-usb start", ENV{slmodem}="%p" ACTION=="remove", ENV{slmodem}=="%p", RUN+="/etc/init.d/slmodem-usb stop" Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------