Παύλος, scanModem reports that your modem is not supported under Linux. Please read Modem/DOCs/InfoGeneral.txt for alternatives. see below: Predictive diagnostics for card in bus 05:02.0: Modem chipset detected on NAME="Communication controller: ESS Technology ES2838/2839 SuperLink Modem " CLASS=0780 PCIDEV=125d:2838 SUBSYS=125d:2838 IRQ=15 HDA2=00:1b.0 IDENT=ESS.com For candidate modem in: 05:02.0 0780 Communication controller: ESS Technology ES2838/2839 SuperLink Modem Primary device ID: 125d:2838 Support type needed or chipset: ESS.com Writing DOCs/Intel.txt The ESScom 125d:2838 chipset modems are not supported under Linux. Read DOCs/InfoGeneral.txt about hardware alternatives. * Unless the modem is indeed supported, and it might be under 32 bit linux for which you would need to use 32 bit version of Ubuntu, but will CC Marv & Jacques to see if the modem is indeed supported first. ** there was an ESS modem that was reported to have no support, and it did, so wait a bit before so you can make sure that this modem is or is not supported. Regards, Antonio On 9/25/10, Παύλος Θωμαΐδης <pthomaidis@xxxxxx> wrote: > This is the output file of the software ScanModem. > Distribution: UBUNTU 10.04LTS that will be upgraded to UBUNTU 10.10 >