Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-22-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-22-generic (buildd@palmer) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #36-Ubuntu SMP Thu Jun 3 22:02:19 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://pk.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 413c:2003 Dell Computer Corp. Keyboard ID 0451:1446 Texas Instruments, Inc. TUSB2040/2070 Hub If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 02:0d.1 Communication controller: Rockwell International Riptide HSF 56k PCI Modem High Definition Audio cards can host modem chips. For candidate card in slot 02:0d.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:0d.1 127a:4311 1235:4311 Communication controller: Rockwell International Riptide HSF 56k PCI Modem Modem interrupt assignment and sharing: 15: 0 IO-APIC-edge ata_piix --- Bootup diagnostics for card in PCI slot 02:0d.1 ---- [ 0.176522] pci 0000:02:0d.1: reg 10 32bit mmio: [0xe2000000-0xe200ffff] [ 0.176578] pci 0000:02:0d.1: supports D2 [ 0.176582] pci 0000:02:0d.1: PME# supported from D3hot [ 0.176588] pci 0000:02:0d.1: PME# disabled The PCI slot 02:0d.1 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 02:0d.1: Modem chipset detected on NAME="Communication controller: Rockwell International Riptide HSF 56k PCI Modem" CLASS=0780 PCIDEV=127a:4311 SUBSYS=1235:4311 IRQ=5 IDENT=HSF.Riptide For candidate modem in: 02:0d.1 0780 Communication controller: Rockwell International Riptide HSF 56k PCI Modem Primary device ID: 127a:4311 Support type needed or chipset: HSF.Riptide Under Linux 2.6.n kernels, the chipset is NOT SUPPORTED . Read DOCs/InfoGeneral.txt about alternatives. For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Under 2.4.n kernels install both the RIPTIDE and HCF or HSF drivers, otherwise the modem will *not* work. http://www.linuxant.com/drivers/riptide/index.php explains why this modem which REQUIRES the additional installation of a Riptide driver. Under 2.6.n kernels, the hsfmodem package may provide modem support. But there will be no audio functions. See http://www.linuxant.com/drivers/riptide/index.php?PHPSESSID=19b31933499f87b5b150db2315f714bd For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed, or the drivers will first be compiled and then installed. The expert on modem software for Linux is "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> From http://www.linuxant.com/drivers//downloads-ubuntu-x86.php download -7.80.02.06full_k2.6.32_22_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip *.zip Then install with: $ sudo dpkg -i *.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. 02:0d.1 Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-22-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273312 2010-03-07 08:59 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------