hello, this is a laptop sold in Italy by IdeaProgress <http://www.ideaprogress.it/>. made in Taiwan by Clevo, model D430E. As you can see by the attachment the modem seems to have been recognised. GnomePPP seems able to use it, but the carrier doesn't allow me in (and I don't hear any dialling sound while connecting): --- gnomePPP log ---- --> WvDial: Internet dialer version 1.60 --> Cannot get information for serial port. --> Initializing modem. --> Sending: ATX3 ATX3 OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATM1L3DT7020005002 --> Waiting for carrier. ATM1L3DT7020005002 CONNECT 49333 --> Carrier detected. Waiting for prompt. --> Connected, but carrier signal lost! Retrying... --> Sending: ATM1L3DT7020005002 --> Waiting for carrier. User Access Verification Password: % Authentication failed. Password: % Authentication failed. Password: % Authentication failed. NO CARRIER --> No Carrier! Trying again. --> Maximum Attempts Exceeded..Aborting!! --> Disconnecting at Thu Sep 2 12:17:47 2010 --- (end log) -- --- log with stupid mode on --- --> WvDial: Internet dialer version 1.60 --> Cannot get information for serial port. --> Initializing modem. --> Sending: ATX3 ATX3 OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATM1L3DT7020005002 --> Waiting for carrier. ATM1L3DT7020005002 CONNECT 50667 --> Carrier detected. Starting PPP immediately. --> Starting pppd at Thu Sep 2 12:19:23 2010 --> Pid of pppd: 3411 --> Disconnecting at Thu Sep 2 12:19:24 2010 --> The PPP daemon has died: pppd options error (exit code = 2) --> man pppd explains pppd error codes in more detail. --> I guess that's it for now, exiting --> The PPP daemon has died. (exit code = 2) ___ end log ___ the dial up provider is www.mclink.it, but I had the same errors with an other account on www.mclink.net follows the windows connection configuration file from the provider: ____________________ [Entry] Entry_Name=MC-link.NET [Phone] Area_Code= Phone_Number=7020005002 Country_Code= Country_ID= Dial_As_Is=Yes Ignore_dial_tone=Yes [TCP/IP] Specify_Server_Address=No IP_Header_Compress=Yes DNS_Address=195.110.128.1 DNS_Alt_Address=212.48.4.11 Gateway_On_Remote=Yes [Internet_News] NNTP_Server=news.mclink.net Default_Client=Yes Logon_Using_SPA=No Logon_Required=0 [Proxy] HTTP_Proxy_Server= FTP_Proxy_Server= Gopher_Proxy_Server= Secure_Proxy_Server= Socks_Proxy_Server= Use_Same_Proxy=1 Proxy_Override=<local> Proxy_Enable=0 [URL] Home_Page=http://www.mclink.net NoWelcome=1 [User] Requires_Logon=Yes Name=ricci.a@xxxxxxxxxx Password=************************* [Server] Negotiate_TCP/IP=Yes Negotiate_IPX/SPX=No Negotiate_NetBEUI=No Network_Logon=No Disable_LCP=No PW_Encrypt=No SW_Compress=No Type=PPP [Internet_Mail] Use_IMAP=No POP_Server=pop3.mclink.net SMTP_Server=mail.mclink.net Logon_Using_SPA=No SMTP_Logon_Using_SPA=No SMTP_Logon_Required=0 Default_Client=No Junk_Mail_Filtering=0 [ApplyInsSec] DontApplyIns=1 [Branding] NoClear=1 Serverless=1 [ConnectionSettings] ApplyInsToConnection=MC-link.NET __________________ this is ~$ egrep -v '#|^ *$' /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx _______________________________ any help? thank you -- Andrea Ricci
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-24-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-24-generic (buildd@palmer) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #42-Ubuntu SMP Fri Aug 20 14:24:04 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://it.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_intel8x0m snd_hda_intel Attached USB devices are: ID 0ac8:301b Z-Star Microelectronics Corp. ZC0301 Webcam If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:02.6 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller (rev a0) High Definition Audio cards can host modem chips. For candidate card in slot 00:02.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:02.6 1039:7013 1558:4201 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Modem interrupt assignment and sharing: 5: 133 XT-PIC-XT yenta, SiS SI7012, SiS SI7013 Modem --- Bootup diagnostics for card in PCI slot 00:02.6 ---- [ 0.081043] pci 0000:00:02.6: reg 10 io port: [0x1400-0x14ff] [ 0.081052] pci 0000:00:02.6: reg 14 io port: [0x1080-0x10ff] [ 0.081101] pci 0000:00:02.6: supports D1 D2 [ 0.081104] pci 0000:00:02.6: PME# supported from D3hot D3cold [ 0.081109] pci 0000:00:02.6: PME# disabled [ 0.631329] serial 0000:00:02.6: enabling device (0000 -> 0001) [ 0.631341] serial 0000:00:02.6: PCI INT C -> Link[LNKC] -> GSI 5 (level, low) -> IRQ 5 [ 0.631349] serial 0000:00:02.6: PCI INT C disabled [ 1239.577609] Intel ICH Modem 0000:00:02.6: PCI INT C -> Link[LNKC] -> GSI 5 (level, low) -> IRQ 5 The PCI slot 00:02.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1 about /proc/asound/cards: ------------------------ 0 [SI7012 ]: ICH - SiS SI7012 SiS SI7012 with ALC200,200P at irq 5 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1 about /proc/asound/cards: ------------------------ 0 [SI7012 ]: ICH - SiS SI7012 SiS SI7012 with ALC200,200P at irq 5 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: scheda 1: Modem [SiS SI7013 Modem], dispositivo 0: Intel ICH - Modem [SiS SI7013 Modem - Modem] The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1 01-00: Intel ICH - Modem : SiS SI7013 Modem - Modem : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [SI7012 ]: ICH - SiS SI7012 SiS SI7012 with ALC200,200P at irq 5 1 [Modem ]: ICH-MODEM - SiS SI7013 Modem SiS SI7013 Modem at irq 5 Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1 ----------------------------------------------- Extended modem ID: codec=1 LIN1 Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c22 are translated from hexadecimal code into the modem chip identifier: SIL22 The driver snd-intel8x0m with its dependent drivers: snd_intel8x0m 10751 0 snd_ac97_codec 100646 2 snd_intel8x0m,snd_intel8x0 snd_pcm 70662 6 snd_intel8x0m,snd_hda_intel,snd_hda_codec,snd_intel8x0,snd_ac97_codec,snd_pcm_oss snd 54148 18 snd_intel8x0m,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device snd_page_alloc 7076 4 snd_intel8x0m,snd_hda_intel,snd_intel8x0,snd_pcm ---------- provide modem + audio support. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:02.6: Modem chipset detected on NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller " CLASS=0703 PCIDEV=1039:7013 SUBSYS=1558:4201 IRQ=5 SOFT=1039:7013.MC97 CodecArchived=CXT SIL22 CodecDiagnosed=SIL22 CodecClass=SIL IDENT=slmodemd SLMODEMD_DEVICE=modem:1 Driver=snd-intel8x0m For candidate modem in: 00:02.6 0703 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Primary device ID: 1039:7013 Subsystem PCI_id 1558:4201 Softmodem codec or chipset from diagnostics: SIL22, a Smartlink type from Archives: This is a NEW softmodem case! Please send the output ModemData.txt to DISCUSS@xxxxxxxxxxxxx to enrich the Archive and help others! If further assistance is not needed, please use email Subject: New Case Only ------------------------------------------- Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD_gcc4.4_alsa1.0.21.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.4_alsa1.0.21.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-24-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273312 2010-03-07 04:59 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------