Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.31-22-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.20 Linux version 2.6.31-22-generic (buildd@vernadsky) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #60-Ubuntu SMP Thu May 27 00:22:23 UTC 2010 scanModem update of: 2010_05_29 The modem symbolic link is /dev/modem -> /dev/ttyS0 Distrib_ID=Ubuntu DistribCodeName=karmic AptRepositoryStem=http://ir.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: cdc_acm snd_hda_intel Attached USB devices are: ID 09da:0006 A4 Tech Co., Ltd Optical Mouse WOP-35 / Trust 450L Optical Mouse ID 044e:3017 Alps Electric Co., Ltd ID 0572:1329 Conexant Systems (Rockwell), Inc. ID 05ca:18b5 Ricoh Co., Ltd ID 147e:1000 Upek If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 01:00.1 Audio device: nVidia Corporation Device 0be3 (rev a1) High Definition Audio cards can host modem chips. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 104d:905e Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 22: 11712 11669 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.225418] pci 0000:00:1b.0: reg 10 64bit mmio: [0xd8d00000-0xd8d03fff] [ 0.225476] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.225481] pci 0000:00:1b.0: PME# disabled [ 15.972215] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 15.972239] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 16.052054] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input9 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 01:00.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:00.1 10de:0be3 104d:905e Audio device: nVidia Corporation Device 0be3 Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 01:00.1 ---- [ 0.226848] pci 0000:01:00.1: reg 10 32bit mmio: [0xd3080000-0xd3083fff] ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC262 Analog : ALC262 Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xd8d00000 irq 22 PCI slot 00:1b.0 01:00.1 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.31-20-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.31-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko New HDA card type: 01:00.1 Audio device: nVidia Corporation Device 0be3 (rev a1) 01:00.1 0403: 10de:0be3 (rev a1) The HDA diagnostics did not recognize a modem chip on the audio subsystem, though a Conexant chip modem might not be recognized. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 006: Modem chipset detected on SLOT="Bus 006 Device 002:" NAME="Conexant Systems (Rockwell), Inc. " bus=006 USBmodemID=0572:1329 IDENT=dgcmodem Driver=dgcmodem For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 006 Conexant Systems (Rockwell), Inc. Primary device ID: 0572:1329 Support type needed or chipset: dgcmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt The modem requires a dgcmodem package. For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed, or the drivers will first be compiled and then installed. The expert on modem software for Linux is "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> From http://www.linuxant.com/drivers/dgc/downloads-ubuntu-x86.php download dgcmodem-7.80.02.06full_k2.6.31_22_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip dgcmodem*.zip Then install with: $ sudo dpkg -i dgcmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. 006 Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=104d:905e IRQ=22 HDA2=00:1b.0 SOFT=8086:293e.HDA HDA2=01:00.1 SOFT=8086:293e.HDA For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Subsystem PCI_id 104d:905e Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD_gcc4.4_alsa1.0.20.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ Predictive diagnostics for card in bus 01:00.1: Modem chipset not detected on NAME="Audio device: nVidia Corporation Device 0be3 " CLASS=0403 PCIDEV=10de:0be3 SUBSYS=104d:905e IRQ=11 For candidate modem in: 01:00.1 0403 Audio device: nVidia Corporation Device 0be3 Primary device ID: 10de:0be3 Subsystem PCI_id 104d:905e Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD_gcc4.4_alsa1.0.20.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.1 and the compiler used in kernel assembly: 4.4.1 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.31-22-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 ppp0 wlan0 wmaster0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 10 2010-06-30 15:03 /dev/modem -> /dev/ttyS0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------