Kip, according to scanModem, your modem is supported in principle through SLMODEMD.gcc.4.?-alsa-1.0.?.tar.gz Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=1558:0860 IRQ=22 HDA2=00:1b.0 SOFT=8086:293e.HDA HDAchipVendorID=1057 CHIP=0x10573055 IDENT=slmodemd SLMODEMD_DEVICE=hw:0,6 Driver=snd-hda-intel For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Subsystem PCI_id 1558:0860 Softmodem codec or chipset from diagnostics: 0x10573055 from Archives: The HDA card softmodem chip is 0x10573055 Support type needed or chipset: slmodemd supporting the snd-hda-intel audio+modem driver An ALSA (Advanced Linux Sound Architecture) modem driver: snd-hda-intel provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD_gcc4.4_alsa1.0.21.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.4_alsa1.0.21.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,6 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. in your case, YOUR_COUNTRY=CANADA Since you are using 64 bit architecture in your machine, CPU=x86_64, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-22-generic (buildd@yellow) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 scanModem update of: 2010_04_29 The modem symbolic link is /dev/modem -> ttySL0 The slmodemd set symbolic link is /dev/ttySL0 -> /dev/pts/3 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://archive.ubuntu.com/ubuntu The dkms driver upgrade utilities are installed, Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. #2 is the closest to your case, 32 bit libraries must be installed to have a shot at working, but getting to work is a bit difficult a task in itself, just ask Joe. check the archives to see a related thread. Regards, Antonio On 5/12/10, Kip Warner <kip@xxxxxxxxxxxxxx> wrote: > Hey everyone, > > I've just run the latest scanModem script (2010042905) and I've attached > the ModemData.txt it generated. I am hoping to be able to use my modem > for at least sending faxes, although it isn't the end of the world if I > can't. > > I can't recall ever having used a modem under GNU/Linux before. I think > the last time I used a modem I think I was running Windows 98. > > I picked USA in subject heading, because that is the origin of > manufacture of my laptop (System76 Serval Professional). Although, I am > Canadian. Not sure if that matters. > > Thanks a lot for your help and great work on the script. > > PS Please cc me if you reply. > > -- > Kip Warner -- Software Engineer > OpenPGP encrypted/signed mail preferred > http://www.thevertigo.com >