bn881jj, scanModem reports that you have a modem supported through hsfmodem drivers by linuxant : Predictive diagnostics for card in bus 06:02.0: Modem chipset detected on NAME="Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP " CLASS=0780 PCIDEV=14f1:2f30 SUBSYS=14f1:205d IRQ=11 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 06:02.0 0780 Communication controller: Conexant Systems, Inc. SoftV92 SpeakerPhone SoftRing Modem with SmartSP Primary device ID: 14f1:2f30 Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.31_14_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.31_14_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt As to how to subscribe to list: #!5 tells you how to do it: Need more help? Subscribe to the discussion forum discuss@xxxxxxxxxxxxxx You will receive a confirmation request in your e-mail. Check that your mailer shows your reply address. Write to discuss@xxxxxxxxxxxxx with your questions giving as much details as possible (what you did step by step and the messages seen after the commands). Unsubscribe? send this mail empty, no subject, no body to cancel your subscription. In the subscribe (and unsubscribe) requests, leave the subject and text fields empty . People who will make their best to help you are volunteers, so please PLEASE READ THIS WEB PAGE and most important, read about scanModem before sending questions. You will save their time and thanks to your effort everybody will get better service. If you still need help write to us in English. Please refrain from civilities. Please give full details on your installation and the problem for which you call for help. Please write meaningful subject: Linux distribution, kernel, modem identification. Thanks Page: http://linmodems.technion.ac.il/ NOTE: You may need to install alsa driver from linuxant to make the driver work correctly, see the linuxant page for details. If you have further questions, please reply back. Regards, Antonio On 3/28/10, bn881@xxxxxxx <bn881@xxxxxxx> wrote: > Hello > Managed to get this far, but am very confused by this modem issue. > I can get onto Windows with my modem but Ubuntu does not recognize it. > Cannot find how to join the list as recommended but am sending this > file. > Thanking you > bn881jj >