Bad, Boot up without the USB modem attached. Check for modem ports $ ls -l /dev/ttyACM* Display kernel messages: $ sudo tail -f /var/log/messages & Attach the modem, copy out the new messages . Check which port has created: $ ls -l /dev/ttyACM* Create a /dev/modem symbolic link to it: $ sudo ln -s /dev/ttyACM0 /dev/modem If the new port was /dev/ttyACM1, then instead: $ sudo ln -s /dev/ttyACM1 /dev/modem Again run: $ sudo wvdialconf wvtest Marv S On Sun, Mar 7, 2010 at 8:07 PM, badstuff9@xxxxxxx <badstuff9@xxxxxxx> wrote: > Thanks again Marvin. > > I removed the hsfmodem stuff as you instructed. It seemed to go just as you > described, no problems that I could see. > > Then, I reran wvdialconf wvtest. It provides this output, what steps should > I be taking at this point? > > ************************************************** > root@system1:/# wvdialconf wvtest > Editing `wvtest'. > > Scanning your serial ports for a modem. > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > Modem Port Scan<*1>: S1 S2 S3 ACM0 > WvModem<*1>: Cannot get information for serial port. > ttyACM1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttyACM1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttyACM1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > > > Sorry, no modem was detected! Is it in use by another program? > Did you configure it properly with setserial? > > Please read the FAQ at http://open.nit.ca/wiki/?WvDial > > If you still have problems, send mail to <wvdial-list@xxxxxxxxxxxx>. > ******************************************************** > > > Marvin Stodolsky wrote: > > Bad, > > The hsfmodem software is what supports in principle the Conexant modem. > Do > $ sudo apt-cache search hsfmodem > it should return the InstalledName of the software package. THen run > $ sudo apt-get remove InstalledName > > If an InstalledName is not returned do: > $ sudo hsfconfig --help > to get the unistall syntax. I thing it is > $ sudo hsfconfig --uninstall > > MarvS > > On Sun, Mar 7, 2010 at 3:45 PM, badstuff9@xxxxxxx <badstuff9@xxxxxxx> wrote: > > > Thank you for your help. A few followup questions. > > I don't know how to unload the hsfmodem software. Can you explain how I do > that? And, how would I make it permanently *not* load? (I don't know what > the hsfmodem software is, nor who is loading it, nor why.) > > I did the wvdial stuff. Here is the output: > > ********************************************************** > root@system1:/# wvdialconf wvtest > Editing `wvtest'. > > Scanning your serial ports for a modem. > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > Modem Port Scan<*1>: S1 S2 S3 > WvModem<*1>: Cannot get information for serial port. > ttyACM0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttyACM0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttyACM0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > > > Sorry, no modem was detected! Is it in use by another program? > Did you configure it properly with setserial? > > Please read the FAQ at http://open.nit.ca/wiki/?WvDial > > If you still have problems, send mail to <wvdial-list@xxxxxxxxxxxx>. > ************************************************************* > > Well, I don't know what to do at this point. The web site > http://open.nit.ca/wiki/?WvDial is not valid, so I couldn't get any help > there. What do you recommend as a next step? > > > > Marvin Stodolsky wrote: > > Badstuff, > > The hsfmodem drivers you have installed does interfere with some other > modems, and does grab significant resources. Try unloading the > hsfmodem software whike trying to get the USB modem functional. > > If you first install the wvdial_karmic_i386.zip resources, you can > check for simple driver cdc_acm access to the modem hardware with: > $ sudo wvdialconf wvtest > Until this minimal test succeeds, nothing else will. > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be > changed to match your modem's port. > > MarvS > > On Sun, Mar 7, 2010 at 2:47 PM, badstuff9@xxxxxxx <badstuff9@xxxxxxx> wrote: > > > I am trying to use a US Robotics model 5637 fax/modem plugged into a USB > port. > I am running Ubuntu 9.10. The user on the system is set up with the "User > Priveleges" to "Send and Receive Faxes". Also, this same user is part of > both the "dialout" and "fax" user groups. > When I try to send a postscript file using efax-gtk version 2, using serial > port ttyACM0, as a non-root user, I get this output in efax-gtk: > Socket running on port 9900 > efax-0.9a: 13:14:34 Warning: /dev/ttyACM0 locked or busy - waiting > efax-0.9a: 13:14:42 Warning: /dev/ttyACM0 locked or busy - waiting > efax-0.9a: 13:14:51 Warning: /dev/ttyACM0 locked or busy - waiting > efax-0.9a: 13:15:07 Warning: /dev/ttyACM0 locked or busy - waiting > efax-0.9a: 13:15:39 Warning: /dev/ttyACM0 locked or busy - waiting > > During this time, only the power light on the fax/modem is on, the data > light never comes on at all. > But, if I run efax-gtk as root, and then try to send the same fax, efax-gtk > gives these messages: > Socket running on port 9900 > efax-0.9a: 13:33:07 opened /dev/ttyACM0 > efax-0.9a: 13:33:13 sync: dropping DTR > efax-0.9a: 13:33:18 sync: sending escapes > efax-0.9a: 13:33:24 Error: sync: modem not responding > efax-0.9a: 13:33:24 failed page /home/main1/ourstuff/temporary/output.ps.001 > efax-0.9a: 13:33:24 finished - no response from modem > > During this time, the power light on the fax/modem is on, and the data light > does flash some. > The permisssions on /dev/ttyACM0 are these: > crw-rw---- 1 root dialout 166, 0 2010-03-07 13:39 ttyACM0 > > I have attached as a text file to this email the ModemData.txt file from the > scanModem program. > I read through the ModemData.txt file, I quickly got lost, I did not > understand about 90% of what it was trying to explain/recommend. > Thanks for any help. > badstuff9@xxxxxxx > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.31-19-generic > With this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=i686, Ubuntu , ALSA_version=1.0.20 > Linux version 2.6.31-19-generic (buildd@palmer) (gcc version 4.4.1 (Ubuntu > 4.4.1-4ubuntu8) ) #56-Ubuntu SMP Thu Jan 28 01:26:53 UTC 2010 > scanModem update of: 2010_02_25 > > Distrib_ID=Ubuntu > DistribCodeName=karmic > AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ > > The dialer utility package WVDIAL does not appear to be installed on your > System. > For Ubuntu users, there are at the bottom of > http://linmodems.technion.ac.il/packages/ > packages with the files necessary to install wvdial, with names like: > wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems. > wvdial_jaunty_i386.zip for 32 bit systems. > wvdial_karmic_i386.zip for 32 bit systems. > These are about 1 MB in size. After downloaded and copied into your Linux > partition: > $ unzip wv*.zip > Within the new folder: > $ sudo dpkg -i *.deb > will complete the wvdial installation > Please read Modem/DOCs/wvdial.txt for usage information. > > The dkms driver upgrade utilities are installed, > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > cdc_acm snd_hda_intel > > Attached USB devices are: > ID 04b8:080d Seiko Epson Corp. Stylus CX4500/4600 > ID 19ff:0102 Dynex 1.3MP Webcam > ID 046d:c214 Logitech, Inc. ATK3 (Attack III Joystick) > ID 0451:2046 Texas Instruments, Inc. TUSB2046 Hub > ID 0baf:0303 U.S. Robotics > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > Candidate PCI devices with modem chips are: > 02:01.0 Communication controller: Conexant Systems, Inc. HSF 56k > Data/Fax/Voice/Spkp Modem (rev 01) > High Definition Audio cards can host modem chips. > > For candidate card in slot 02:01.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 02:01.0 14f1:2016 13e0:0219 Communication controller: > Conexant Systems, Inc. HSF 56k Data/Fax/Voice/Spkp Modem > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 02:01.0 ---- > [ 0.107121] pci 0000:02:01.0: reg 10 32bit mmio: [0xfeae0000-0xfeaeffff] > [ 0.107131] pci 0000:02:01.0: reg 14 io port: [0xd480-0xd487] > [ 0.107180] pci 0000:02:01.0: PME# supported from D0 D3hot D3cold > [ 0.107186] pci 0000:02:01.0: PME# disabled > > The PCI slot 02:01.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > Predictive diagnostics for card in bus 001: > Modem chipset detected on > SLOT="Bus 001 Device 002:" > NAME="U.S. Robotics " > bus=001 > USBmodemID=0baf:0303 > IDENT=cdc_acm > Driver=cdc_acm > > For a detailed USB cellphone usage report, see > http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html > For candidate modem in: 001 > U.S. Robotics > Primary device ID: 0baf:0303 > Support type needed or chipset: cdc_acm > > > > For owners of a Dell PCs with Conexant HSF modems, a driver source package > with full speed enabled is available, but requires driver compiling. Read > DOCs/Conexant.txt > > From http://www.linuxant.com/drivers//downloads-ubuntu-x86.php > download -7.80.02.05full_k2.6.31_19_generic_ubuntu_i386.deb.zip > Under Linux unpack with: > $ unzip *.zip > Then install with: > $ sudo dpkg -i *.deb > Subsequently, the modem should be found with > $ sudo wvdialconf /etc/wvdial.conf > Edit in your personal information with: > $ sudo gedit /etc/wvdial.conf > and try dialing out with: > $ sudo wvdial. > See DOCs/Testing.txt for details. > > The directions following below need only be pursued, if the above > procedures are not adequate. > 001 > 02:01.0 > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > > > Predictive diagnostics for card in bus 02:01.0: > Modem chipset detected on > NAME="Communication controller: Conexant Systems, Inc. HSF 56k > Data/Fax/Voice/Spkp Modem " > CLASS=0780 > PCIDEV=14f1:2016 > SUBSYS=13e0:0219 > IRQ=11 > IDENT=hsfmodem > Driver=hsfmodem-drivers > > For candidate modem in: 02:01.0 > 0780 Communication controller: Conexant Systems, Inc. HSF 56k > Data/Fax/Voice/Spkp Modem > Primary device ID: 14f1:2016 > Support type needed or chipset: hsfmodem > > > > For owners of a Dell PCs with Conexant HSF modems, a driver source package > with full speed enabled is available, but requires driver compiling. Read > DOCs/Conexant.txt > > From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php > download hsfmodem-7.80.02.05full_k2.6.31_19_generic_ubuntu_i386.deb.zip > Under Linux unpack with: > $ unzip hsfmodem*.zip > Then install with: > $ sudo dpkg -i hsfmodem*.deb > Subsequently, the modem should be found with > $ sudo wvdialconf /etc/wvdial.conf > Edit in your personal information with: > $ sudo gedit /etc/wvdial.conf > and try dialing out with: > $ sudo wvdial. > See DOCs/Testing.txt for details. > > The directions following below need only be pursued, if the above > procedures are not adequate. > > Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find > the > hsfmodem package matching your System. For several Linux distros, there are > precompiled drivers matched to specific kernels. These have within the > FileName, > your KernelVersion: 2.6.31_19_generic > They can be found through > http://www.linuxant.com/drivers/hsf/full/downloads.php > A more precise location may be given a few paragraphs below. > If an EXACT Match with your your KernelVersion is not found, one of the > "Generic packages with source" near the bottom of the page must be used. > Downloaded packages must be moved into the Linux partition (home folder is > OK) > and unzipped with: > unzip hsf*.zip > The installation command for a .deb suffic packages is, with root/adm > permission: > sudo dpkg -i hsf*.deb > while for .rpm suffix it is, with: > rpm -i hsf*.rpm > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.4.1 > and the compiler used in kernel assembly: 4.4.1 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.4 > linuc_headers base folder /lib/modules/2.6.31-19-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -r-xr-xr-x 1 root dip 277352 2009-02-20 11:25 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed to > match your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > /etc/udev/rules.d/00-hsf.rules:KERNEL=="ttySHSF0", SYMLINK="modem" > Within /etc/modprobe.conf files: > /etc/modprobe.d/hsf.conflicts.conf:install snd-via82xx-modem /bin/true # > temporarily disabled by hsf - conflicts with hsfmc97via > /etc/modprobe.d/hsf.conflicts.conf:install snd-atiixp-modem /bin/true # > temporarily disabled by hsf - conflicts with hsfmc97ati > /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 > /etc/modprobe.d/hsf.conf:alias /dev/modem /dev/ttySHSF > /etc/modprobe.d/hsf.conf:install /dev/ttySHSF /sbin/modprobe hsfpcibasic2; > /sbin/modprobe hsfpcibasic3; /sbin/modprobe hsfmc97ich; /sbin/modprobe > hsfmc97via; /sbin/modprobe hsfmc97ali; /sbin/modprobe hsfmc97ati; > /sbin/modprobe hsfmc97sis; [ -e /lib/modules/`uname -r`/extra/hsfusbcd2.ko ] > && /sbin/modprobe hsfusbcd2; /sbin/modprobe snd_hda_intel; [ -e > /lib/modules/`uname -r`/extra/snd-hda-codec-hsfmodem.ko ] && /sbin/modprobe > snd-hda-codec-hsfmodem; /bin/true > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > /etc/modules.conf:alias /dev/modem /dev/ttySHSF > /etc/modules.conf:probeall /dev/ttySHSF hsfpcibasic2 hsfpcibasic3 hsfmc97ich > hsfmc97via hsfmc97ali hsfmc97ati hsfmc97sis hsfusbcd2 snd_hda_intel > snd-hda-codec-hsfmodem > --------- end modem support lines -------- > > > > > > > > >