I am trying to use a US Robotics model 5637 fax/modem plugged into a USB
port.
I am running Ubuntu 9.10. The user on the system is set up with the
"User Priveleges" to "Send and Receive Faxes". Also, this same user is
part of both the "dialout" and "fax" user groups.
When I try to send a postscript file using efax-gtk version 2, using
serial port ttyACM0, as a non-root user, I get this output in efax-gtk:
Socket running on port 9900
efax-0.9a: 13:14:34 Warning: /dev/ttyACM0 locked or busy - waiting
efax-0.9a: 13:14:42 Warning: /dev/ttyACM0 locked or busy - waiting
efax-0.9a: 13:14:51 Warning: /dev/ttyACM0 locked or busy - waiting
efax-0.9a: 13:15:07 Warning: /dev/ttyACM0 locked or busy - waiting
efax-0.9a: 13:15:39 Warning: /dev/ttyACM0 locked or busy - waiting
During this time, only the power light on the fax/modem is on, the data
light never comes on at all.
But, if I run efax-gtk as root, and then try to send the same fax,
efax-gtk gives these messages:
Socket running on port 9900
efax-0.9a: 13:33:07 opened /dev/ttyACM0
efax-0.9a: 13:33:13 sync: dropping DTR
efax-0.9a: 13:33:18 sync: sending escapes
efax-0.9a: 13:33:24 Error: sync: modem not responding
efax-0.9a: 13:33:24 failed page /home/main1/ourstuff/temporary/output.ps.001
efax-0.9a: 13:33:24 finished - no response from modem
During this time, the power light on the fax/modem is on, and the data
light does flash some.
The permisssions on /dev/ttyACM0 are these:
crw-rw---- 1 root dialout 166, 0 2010-03-07 13:39 ttyACM0
I have attached as a text file to this email the ModemData.txt file from
the scanModem program.
I read through the ModemData.txt file, I quickly got lost, I did not
understand about 90% of what it was trying to explain/recommend.
Thanks for any help.
badstuff9@xxxxxxx
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.31-19-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=1.0.20
Linux version 2.6.31-19-generic (buildd@palmer) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #56-Ubuntu SMP Thu Jan 28 01:26:53 UTC 2010
scanModem update of: 2010_02_25
Distrib_ID=Ubuntu
DistribCodeName=karmic
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
The dialer utility package WVDIAL does not appear to be installed on your System.
For Ubuntu users, there are at the bottom of http://linmodems.technion.ac.il/packages/
packages with the files necessary to install wvdial, with names like:
wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems.
wvdial_jaunty_i386.zip for 32 bit systems.
wvdial_karmic_i386.zip for 32 bit systems.
These are about 1 MB in size. After downloaded and copied into your Linux partition:
$ unzip wv*.zip
Within the new folder:
$ sudo dpkg -i *.deb
will complete the wvdial installation
Please read Modem/DOCs/wvdial.txt for usage information.
The dkms driver upgrade utilities are installed,
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
cdc_acm snd_hda_intel
Attached USB devices are:
ID 04b8:080d Seiko Epson Corp. Stylus CX4500/4600
ID 19ff:0102 Dynex 1.3MP Webcam
ID 046d:c214 Logitech, Inc. ATK3 (Attack III Joystick)
ID 0451:2046 Texas Instruments, Inc. TUSB2046 Hub
ID 0baf:0303 U.S. Robotics
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
Candidate PCI devices with modem chips are:
02:01.0 Communication controller: Conexant Systems, Inc. HSF 56k Data/Fax/Voice/Spkp Modem (rev 01)
High Definition Audio cards can host modem chips.
For candidate card in slot 02:01.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
02:01.0 14f1:2016 13e0:0219 Communication controller: Conexant Systems, Inc. HSF 56k Data/Fax/Voice/Spkp Modem
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 02:01.0 ----
[ 0.107121] pci 0000:02:01.0: reg 10 32bit mmio: [0xfeae0000-0xfeaeffff]
[ 0.107131] pci 0000:02:01.0: reg 14 io port: [0xd480-0xd487]
[ 0.107180] pci 0000:02:01.0: PME# supported from D0 D3hot D3cold
[ 0.107186] pci 0000:02:01.0: PME# disabled
The PCI slot 02:01.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 001:
Modem chipset detected on
SLOT="Bus 001 Device 002:"
NAME="U.S. Robotics "
bus=001
USBmodemID=0baf:0303
IDENT=cdc_acm
Driver=cdc_acm
For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html
For candidate modem in: 001
U.S. Robotics
Primary device ID: 0baf:0303
Support type needed or chipset: cdc_acm
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
From http://www.linuxant.com/drivers//downloads-ubuntu-x86.php
download -7.80.02.05full_k2.6.31_19_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip *.zip
Then install with:
$ sudo dpkg -i *.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
The directions following below need only be pursued, if the above procedures are not adequate.
001
02:01.0
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Predictive diagnostics for card in bus 02:01.0:
Modem chipset detected on
NAME="Communication controller: Conexant Systems, Inc. HSF 56k Data/Fax/Voice/Spkp Modem "
CLASS=0780
PCIDEV=14f1:2016
SUBSYS=13e0:0219
IRQ=11
IDENT=hsfmodem
Driver=hsfmodem-drivers
For candidate modem in: 02:01.0
0780 Communication controller: Conexant Systems, Inc. HSF 56k Data/Fax/Voice/Spkp Modem
Primary device ID: 14f1:2016
Support type needed or chipset: hsfmodem
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.80.02.05full_k2.6.31_19_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
The directions following below need only be pursued, if the above procedures are not adequate.
Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion: 2.6.31_19_generic
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, one of the
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.1
and the compiler used in kernel assembly: 4.4.1
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.31-19-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-r-xr-xr-x 1 root dip 277352 2009-02-20 11:25 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
/etc/udev/rules.d/00-hsf.rules:KERNEL=="ttySHSF0", SYMLINK="modem"
Within /etc/modprobe.conf files:
/etc/modprobe.d/hsf.conflicts.conf:install snd-via82xx-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97via
/etc/modprobe.d/hsf.conflicts.conf:install snd-atiixp-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97ati
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/hsf.conf:alias /dev/modem /dev/ttySHSF
/etc/modprobe.d/hsf.conf:install /dev/ttySHSF /sbin/modprobe hsfpcibasic2; /sbin/modprobe hsfpcibasic3; /sbin/modprobe hsfmc97ich; /sbin/modprobe hsfmc97via; /sbin/modprobe hsfmc97ali; /sbin/modprobe hsfmc97ati; /sbin/modprobe hsfmc97sis; [ -e /lib/modules/`uname -r`/extra/hsfusbcd2.ko ] && /sbin/modprobe hsfusbcd2; /sbin/modprobe snd_hda_intel; [ -e /lib/modules/`uname -r`/extra/snd-hda-codec-hsfmodem.ko ] && /sbin/modprobe snd-hda-codec-hsfmodem; /bin/true
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
/etc/modules.conf:alias /dev/modem /dev/ttySHSF
/etc/modules.conf:probeall /dev/ttySHSF hsfpcibasic2 hsfpcibasic3 hsfmc97ich hsfmc97via hsfmc97ali hsfmc97ati hsfmc97sis hsfusbcd2 snd_hda_intel snd-hda-codec-hsfmodem
--------- end modem support lines --------
