Re: USRobotics Analogmodem with USB and Serial Interface in Ubuntu 9.04: "Carrier lost"

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Hi MarvS,
thanks for your quick response. Here the requested listings:

lsusb-result (complete):
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 003: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial
Port
Bus 005 Device 002: ID 046d:c050 Logitech, Inc. RX 250 Optical Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


$ lsmod | grep cdc_acm: No result
$ lsmod | grep modem: No result


sudo wvdial log:
--> WvDial: Internet dialer version 1.60
--> Cannot get information for serial port.
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 X3
ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 X3
OK
--> Modem initialized.
--> Sending: ATDT0191011
--> Waiting for carrier.
ATDT0191011
CONNECT 40000/ARQ/V90/LAPM/V42BIS
--> Carrier detected.  Waiting for prompt.
--> Connected, but carrier signal lost!  Retrying...
--> Sending: ATDT0191011
--> Waiting for carrier.
NO CARRIER
ATDT0191011
--> No Carrier!  Trying again.
--> Sending: ATDT0191011
--> Waiting for carrier.
ATDT0191011


tail var-log-messages:
Feb 19 18:45:15 th-lap kernel: [  225.099888] atkbd.c: Unknown key
released (translated set 2, code 0xf7 on isa0060/serio0).
Feb 19 18:45:15 th-lap kernel: [  225.099893] atkbd.c: Use 'setkeycodes
e077 <keycode>' to make it known.
Feb 19 18:58:20 th-lap kernel: [ 1010.248090] usb 5-1: new full speed
USB device using uhci_hcd and address 3
Feb 19 18:58:20 th-lap kernel: [ 1010.403514] usb 5-1: configuration #1
chosen from 1 choice
Feb 19 18:58:20 th-lap kernel: [ 1010.456043] USB Serial support
registered for pl2303
Feb 19 18:58:20 th-lap kernel: [ 1010.456084] pl2303 5-1:1.0: pl2303
converter detected
Feb 19 18:58:20 th-lap kernel: [ 1010.468116] usb 5-1: pl2303 converter
now attached to ttyUSB0
Feb 19 18:58:20 th-lap kernel: [ 1010.468145] usbcore: registered new
interface driver pl2303
Feb 19 18:58:20 th-lap kernel: [ 1010.468149] pl2303: Prolific PL2303
USB to serial adaptor driver
Feb 19 19:00:51 th-lap kernel: [ 1161.194718] hda-intel: IRQ timing
workaround is activated for card #0. Suggest a bigger bdl_pos_adj.

Thanks in advance    TW
-----------------------------------------------------------------------------------------------------

-----Original Message-----
Date: Fri, 19 Feb 2010 02:30:12 +0100
Subject: Re: USRobotics Analogmodem with USB and Serial Interface in
Ubuntu  9.04: "Carrier lost"
From: Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>
To: "thomaswalther@xxxxxxxxxxx" <thomaswalther@xxxxxxxxxxx>, Linmodems
<discuss@xxxxxxxxxxxxx>

TW,

Please send to the List, not directly tome

Is your USB modem reported by:
$ lsusb

Check which potentially supporting modules are loaded by:
$ lsmod | grep cdc_acm
$ lsmod | grep modem

RE: .. Analogmodem ("US-Robotics Fax Modem") I get the answer:
"carrier detected. Waiting for prompt. Connected but carrier signal
lost"
--------------------
If there was truely a CONNECT, then there is most likely a
Protocol/Login issue.
See the PostInstall Howto at http://linmodems.technion.ac.il

In one console do:
$ sudo tail -f /var/log/messages
BEFORE attaching the modem

Then in a 2nd console start wvdial with:
$ sudo wvdial 2>&1 | tee tw.txt

Send the List the tw.txt and the cogent outputs from the first console.

MarvS


On Thu, Feb 18, 2010 at 11:01 AM, thomaswalther@xxxxxxxxxxx
<thomaswalther@xxxxxxxxxxx> wrote:
> Hi,
> trying to ge an internet conection with wvdial via USB ... Serial
> Interface ... Analogmodem ("US-Robotics Fax Modem") I get the answer:
> "carrier detected. Waiting for prompt. Connected but carrier signal
> lost"
>
> Trying to connect to internet from winVista with the same hardware is
> successful ! Anyone has an idea, what to do ? Could anybody tell
> me how to get AT-Protocols from wvdial and from winVista, which then I
> could mail to this forum ?
>
> This is in Germany. Provider is t-online.de
>
> What I did as proposed in ScanModem ducumentation:
>
> - Carrier Check  =  no or yes: "Nothing changed"
> -  +MS=34  "Error response, wrong input"
> MSN/LoginName  "Nothing changed"
>  Auto DNS = yes  "Nothing changed"
> Stupid Mode = yes    "Nothing changed"
>
> Anyone has an idea, what to do ?
> ----------------------------------------------------------------
> Modemdata.txt from scanModem:
>  Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List
> Server,
>  as HTML can contain viruses. Use as the email Subject Line:
>           YourName, YourCountry  kernel 2.6.28-14-generic
>  With this Subject Line cogent experts will be alerted, and useful
case
> names left in the Archive.
>  YourCountry will enable Country specific guidance. Linux experts in
> YourCountry
>  can be found through: http://www.linux.org/groups/index.html.
> They will know your Country's modem code, which may be essential for
> dialup service.
> Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an
> Internet Provider mail filters.
>  So in a day, also check the Archived responses at
> http://www.linmodems.org
> --------------------------  System information
> ----------------------------
> CPU=x86_64,
> Linux version 2.6.28-14-generic (buildd@yellow) (gcc version 4.3.3
> (Ubuntu 4.3.3-5ubuntu4) ) #47-Ubuntu SMP Sat Jul 25 01:19:55 UTC 2009
>  scanModem update of:  2009_09_15
>
>
> The dkms driver upgrade utilities are installed,
>
>
> Some modem drivers can only be used in 32 bit modem on x86_64 systems,
> while some others are competent on x86_64 Systems.  Cases are:
> 1)
http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
>
> for the snd-hda-intel audio+modem driver. Also applicable to AC97
modem
> controllers.
> In both cases, 32 bit libraries must be installed to support the
> slmodemd helper having a precompiled 32 bit component.
> 2) For USB modems using the slusb.ko driver. 32 bit libraries must be
> installed to support the slmodemd helper having a precompiled 32 bit
> component
> 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes
are
> x86_64 competent.
>
>  There are no blacklisted modem drivers in /etc/modprobe*  files
>
>  Potentially useful modem drivers now loaded are:
>         snd_hda_intel
>
> Attached USB devices are:
>  ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port
>  ID 046d:c050 Logitech, Inc. RX 250 Optical Mouse
> If a cellphone is not detected, see
> http://ubuntuforums.org/archive/index.php/t-878554.html
> A sample report is:
> http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
>
> If a USB modem or cellphone is attached and was not detected, please
> provide available information in your request to discuss@xxxxxxxxxxxxx
>
> For candidate card in slot 00:1b.0, firmware information and bootup
> diagnostics are:
>  PCI slot       PCI ID          SubsystemID     Name
>  ----------     ---------       ---------       --------------
>  00:1b.0        8086:284b       1462:2f81       Audio device: Intel
Corporation 82801H
>
>  Modem interrupt assignment and sharing:
>  21:      16274      15688   IO-APIC-fasteoi   uhci_hcd:usb4, HDA
Intel
>  --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
> [    0.999084] pci 0000:00:1b.0: reg 10 64bit mmio:
> [0xfdcf8000-0xfdcfbfff]
> [    0.999114] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
> [    0.999118] pci 0000:00:1b.0: PME# disabled
> [   10.843351] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level,
low)
> -> IRQ 21
> [   10.843437] HDA Intel 0000:00:1b.0: setting latency timer to 64
>
>  The PCI slot 00:1b.0 of the modem card may be disabled early in
>  a bootup process,  but then enabled later. If modem drivers load
>  but the  modem is not responsive, read DOCs/Bootup.txt about possible
> fixes.
>  Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
>  if help is needed.
>
>
>
> ===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
> The ALSA packages provide audio support and also drivers for some
> modems.
> ALSA diagnostics are written during bootup to /proc/asound/ folders.
>
> The ALSA verion is 1.0.18
> The modem cards detected by "aplay -l"  are: None
>
>
> The /proc/asound/pcm file reports:
> -----------------------
> 00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1
> 00-01: ALC888 Digital : ALC888 Digital : playback 1
> 00-02: ALC888 Analog : ALC888 Analog : capture 1
>
> about /proc/asound/cards:
> ------------------------
>  0 [Intel          ]: HDA-Intel - HDA Intel
>                      HDA Intel at 0xfdcf8000 irq 21
>
>  PCI slot 00:1b.0 has a High Definition Audio Card
>  The drivers are in the kernel modules tree at:
>  /lib/modules/2.6.28-15-generic/kernel/sound/pci/hda/snd-hda-intel.ko
> /lib/modules/2.6.28-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko
> /lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko
> UNEXPECTED HDA diagnostic outcome.
> === Finished firmware and bootup diagnostics, next deducing cogent
> software. ===
>
> A candidate modem is not evident among the PCI devices:
> ------------------------------------------------
> 00:02.0 VGA compatible controller: Intel Corporation Mobile
GM965/GL960
> Integrated Graphics Controller (rev 03)
> 00:02.1 Display controller: Intel Corporation Mobile GM965/GL960
> Integrated Graphics Controller (rev 03)
> 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio
> Controller (rev 04)
> 00:1f.2 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E)
> SATA IDE Controller (rev 04)
> 00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller
> (rev 04)
> 02:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. IEEE 1394
Host
> Controller
> 02:00.1 System peripheral: JMicron Technologies, Inc. SD/MMC Host
> Controller
> 02:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD
Host
> Controller
> 02:00.3 System peripheral: JMicron Technologies, Inc. MS Host
Controller
> 03:00.0 Network controller: RaLink RT2860
> 04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
> RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)
> ------------------------------------------------
>  with USB and bridge devices not displayed.
>
>  If your modem is connected by an external serial cable,
>  or mounted internally on an ISA card, scanModem would not access it.
>  Try with Root permission
>  $ sudo wvdialconf  /etc/wvdial.conf
>  to detect these modem types and some USB modems.
>  If the detection is successful, read the DOCs/wvdial.txt .
>  Edit the /etc/wvdial.conf with Root permission:
>        sudo  gedit  /etc/wvdial.conf
>  will be able to dial out with Root permission:
>        sudo wvdial
>
>  Many modems for which scanModem fails have Conexant chips.
>  From http://www.linuxant.com/drivers/modemident.php
>  get the ListModem tool, which will report on Conexant chipset modems
>
>  If the above tests fail, please provide any independent information
> available on your modem.
>  If an alternative boot into Microsoft windows can be done, do mouse
> clicks on:
>   Start > Settings > Control Panel > Classical View (for Window XP) >
> System
>> Hardware > Device Manager > Modems > Click on the + > Modem. Double
> click to
> expand the graphic. Manufacturer information may be displayed. For
> example, CXT
> stands for Conexant. Click the Diagnostics Tab. Record any hardware ID
> or vendor
> and device information. From the Driver Details TAB, copy out the
VENdor
> and DEVice information.
> Next do the Query Modem and record the ATI specifications displayed
such
> as:
>    ATI3 - Agere SoftModem Version 2.1.22
>    ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
> Try to identify the modem setup file, with name perhaps MODEM.INF.
> If may contain chipset Vendor informaton.
>
>
> Predictive  diagnostics for card in bus 00:1b.0:
>        Modem chipset not detected on
> NAME="Audio device: Intel Corporation 82801H "
> CLASS=0403
> PCIDEV=8086:284b
> SUBSYS=1462:2f81
> IRQ=21
> HDA=8086:284b
> SOFT=8086:284b.HDA
>
>
>  High Definition Audio (HDA) cards MAY host a modem chip in their
> Subsystem,
>  and many are supported by the ALSA audio+modem driver snd-hda-intel
>  A modem was not detected on HDA card 8086:284b.
>  If another modem card is present, then most likely 8086:284b does not
> host a modem.
>  If another modem card has not been detected, then possibilities are:
>        1) A Conexant modem chip is present on 8086:284b, as Conexant
chips
>  are frequently not detectable by ALSA diagnostics
>        2) The modem may be of the older non-PCI Controller Chipset
(hardware)
> type.
> Try detection with Root permission:
>        sudo wvdialconf  /etc/wvdial.conf
>
>  For candidate modem in:  00:1b.0
>   0403 Audio device: Intel Corporation 82801H
>      Primary device ID:  8086:284b
>    Subsystem PCI_id  1462:2f81
>    Softmodem codec or chipset from diagnostics:
>                               from    Archives:
>
>
>
> Support type needed or chipset:
>
> Support can likely be achieved through two mutually exclusive
> alternatives:
> 1) The hsfmodem software for Conexant chipset modems: Read
> DOCs/Conexant.txt
> The following ALSA alternative CANNOT work with Conexant modems.
>
> 2) An ALSA modem driver plus slmodemd.  Read DOCs/Smartlink.txt for
> details, and
> to test get the package SLMODEMD.gcc4.3.tar.gz from:
>        http://linmodems.technion.ac.il/packages/smartlink/
>
>
> Writing DOCs/Intel.txt
>
> For owners of a Dell PCs with Conexant HSF modems, a driver source
> package with full speed enabled is available, but requires driver
> compiling. Read DOCs/Conexant.txt
>
>  From
 http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
>  download
hsfmodem-7.80.02.02full_k2.6.28_14_generic_ubuntu_i386.deb.zip
>
>  Under Linux unpack with:
>  $ unzip hsfmodem*.zip
>  Then install with:
>  $ sudo dpkg -i hsfmodem*.deb
>  Subsequently, the modem should be found with
>  $ sudo wvdialconf /etc/wvdial.conf
>  Edit in your personal information with:
>  $ sudo gedit /etc/wvdial.conf
>  and try dialing out with:
>  $ sudo wvdial.
>  See DOCs/Testing.txt  for details.
>
>  The directions following below need only be pursued, if the above
> procedures are not adequate.
>
> Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to
> find the
> hsfmodem package matching your System. For several Linux distros,
there
> are
> precompiled drivers matched to specific kernels. These have within the
> FileName,
> your KernelVersion:     2.6.28_14_generic
> They can be found through
> http://www.linuxant.com/drivers/hsf/full/downloads.php
> A more precise location may be given a few paragraphs below.
> If an EXACT Match with your your KernelVersion is not found, one of
the
> "Generic packages with source" near the bottom of the page must be
used.
> Downloaded packages must be moved into the Linux partition (home
folder
> is OK)
> and unzipped with:
>        unzip hsf*.zip
> The installation command for a .deb suffic packages is, with root/adm
> permission:
>  sudo dpkg -i hsf*.deb
> while for .rpm suffix it is, with:
>  rpm -i hsf*.rpm
>
> Support for Conexant chips hosted on High Definition Audio cards may
> require
> installation of additional packages, one of the alsa-driver-linuxant
> packages
> on  http://www.linuxant.com/alsa-driver/  At the same time download
the
> alsa-driver-1.0.17-1.patch , in case it prove to be later needed.
During
> the
> hsfmodem install, there will be a message if there is necessary
> installation of
> alsa-driver-linuxant
>
> The installation command for a .deb suffic packages is, with root/adm
> permission:
>  sudo dpkg -i hsf*.deb
> while for .rpm suffix it is, with:
>  rpm -i hsf*.rpm
>
> There may a message that "Dependencies" are not satisfied.  In this
case
> the Ubuntu/Debian packages to be installed are linux-libc-dev &
> libc6-dev. Package
> names may be different for other Linuxes. If not on your install CD,
> these
> packages can be searched for at http://packages.ubuntu.com.  After
> download,
> they can be coinstalled with:
>        sudo dpkg -i li*.deb
> Again try the alsa-driver-linuxant
>
> There may be a message that the patch must be applied.  In this case
get
> the
> ftp://ftp.alsa-project.org/pub/driver/alsa-driver-1.0.17.tar.bz2
> Under Linux, this package is unpacked with:
> $ tar jxf alsa*.tar.bz2
> Next the patch is applied with:
> $ patch -p0 < alsa-driver-1.0.17-1.patch
>
> See
http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html
> for details on compiling and installing replacement snd-hda-intel +
its
> dependent drivers.
> After the installation is completed, rerun the hsfmodem installation.
> Reboot and try to detect the modem with Root permission:
>        sudo wvdialconf  /etc/wvdial.conf
>
>  Read DOCs/Conexant.txt
>
> Writing DOCs/Conexant.txt
>
> Writing DOCs/Smartlink.txt
> ============ end Smartlink section =====================
>
>
>  The base of the UDEV device file system is: /dev/.udev
>
>  Versions adequately match for the compiler installed: 4.3.3
>             and the compiler used in kernel assembly: 4.3.3
>
>  linux-headers-2.6.28-14-generic resources needed for compiling are
not
> manifestly ready!
>
>  If compiling is necessary packages must be installed, providing:
>         linux-headers-2.6.28-14-generic
>
>
> If a driver compilation fails, with message including some lack of
some
> FileName.h (stdio.h for example), then
> Some additional kernel-header files need installation to /usr/include.
> The minimal additional packages are libc6-dev
> and any of its dependents, under Ubuntu linux-libc-dev
>
> If an alternate ethernet connection is available,
> $  apt-get update
> $  apt-get -s install linux-kernel-devel
> will install needed packages.
> For Debian/Ubuntu related distributions, run the following command to
> display the needed package list:
>
> Otherwise packages have to be found through http://packages.ubuntu.com
> Once downloaded and transferred into a Linux partition,
> they can be installed alltogether with:
> $ sudo dpkg -i *.deb
>
>
> Checking pppd properties:
>        -rwsr-xr-- 1 root dip 321600 2009-02-20 19:26 /usr/sbin/pppd
>
> In case of an "error 17" "serial loopback" problem, see:
>
> http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
>
> To enable dialout without Root permission do:
>        $ su - root  (not for Ubuntu)
>        sudo chmod a+x /usr/sbin/pppd
> or under Ubuntu related Linuxes
>        sudo chmod a+x /usr/sbin/pppd
>
> Checking settings of:   /etc/ppp/options
> asyncmap 0
> noauth
> crtscts
> lock
> hide-password
> modem
> proxyarp
> lcp-echo-interval 30
> lcp-echo-failure 4
> noipx
>
> In case of a message like:
>   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
> see
http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
>
> Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
ra0
> Which can interfere with Browser naviagation.
>
>  Don't worry about the following, it is for experts should trouble
> shooting be necessary.
> ==========================================================
>
>  Checking for modem support lines:
>  --------------------------------------
>     /device/modem symbolic link:
> slmodemd created symbolic link /dev/ttySL0:
>     Within /etc/udev/ files:
>
>     Within /etc/modprobe.conf files:
> /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
> /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
> /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in
order
> to blacklist unwanted modem drivers
> /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
> /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
>     Within any ancient /etc/devfs files:
>
>     Within ancient kernel 2.4.n /etc/module.conf files:
>
> --------- end modem support lines --------
>
>
>
>
>
>
>




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