Re: help motorola sm56 is not conecting

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Juan, at this place, first of all, clearly your modem technically works fine.

No more problem with the driver.

Debugging the authentication is not trivial.


Antonio, please continue your kind help to Juan in Spanish. In the name of all of us, I thank you very much.


The problem is discussed in item 13 of section TROUBLESHOOTING at http://linmodems.technion.ac.il/post-install.html

The debugging goes as follows:


Follow section FOR THE IMPATIENT in the same Web page, always as root (with sudo if Ubuntu, or after su ):

Execute item 10 (inserting debug in file /etc/ppp/options : one line anywhere with the word debug
Jump to executing steps 13, 14, 15

After seeing     --> The PPP daemon has died. (exit code = 19)
in the window where wvdial has worked, kill the tail command in the window where it is running, using CTRL-C

Send us the file mydebug.txt With that file, using the SECOND link in item 13 of section TROUBLESHOOTING, the reason why authentication fails can be found. As item 13 suggests, it is very likely that the problem comes from incorrect pap-secrets & chap-secrets.


Antonio: perhaps some time can be saved by asking the ISP if they use pap or chap secrets.

Also it may be necessasry to check if the version of pppd used by Juan is compiled for chap-secrets . I have not followed that since long and I do not know if ms-chap is still copyrighted and then must be worked around.


Good luck

Jacques



islanis wrote:

i made this antonio

[Dialer defaults]
 Init1 = ATZ
 Init2 = ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90
 Modem Type = Analog
 Baud = 460800
 Modem = /dev/ttySL0
 ISDN = 0
 Phone = 060110
 Password = 12
 Username = islanis@xxxxxxxxxxxxxx
 Carrier Check = no
 #Stupid Mode = yes

and it return this:

root@juan-desktop:/home/juan# wvdial
--> WvDial: Internet dialer version 1.60
--> Cannot get information for serial port.
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90
ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90
OK
--> Modem initialized.
--> Sending: ATDT060110
--> Waiting for carrier.
ATDT060110
CONNECT 50667
--> Carrier detected.  Waiting for prompt.
************************************************
*  Product Name    :Quidway A8010;             *
*  Product Provider:HuaWei;                    *
*  Internet Server :######;                    *
************************************************
        Welcome to INTERNET!
    Please input username:
--> Looks like a login prompt.
--> Sending: islanis@xxxxxxxxxxxxxx
    Please input password:
--> Looks like a password prompt.
--> Sending: (password)
**********************
Can't contact authentication server.
Authentication failed!
    Please input username:
--> Looks like a login prompt.
--> Sending: islanis@xxxxxxxxxxxxxx
islanis@xxxxxxxxxxxxxx
    Please input password:
--> Looks like a password prompt.
--> Sending: (password)
**
Auth-Reject from Radius Server.
Authentication failed!
    Please input username:
--> Looks like a login prompt.
--> Sending: islanis@xxxxxxxxxxxxxx
--> Don't know what to do!  Starting pppd and hoping for the best.
--> Starting pppd at Fri Feb 12 21:06:45 2010
--> Pid of pppd: 3187
--> Using interface ppp0
--> pppd: ?!2[08]?!2[08]X 2[08]
--> pppd: ?!2[08]?!2[08]X 2[08]
--> pppd: ?!2[08]?!2[08]X 2[08]
--> pppd: ?!2[08]?!2[08]X 2[08]
--> pppd: ?!2[08]?!2[08]X 2[08]
--> Disconnecting at Fri Feb 12 21:06:49 2010
--> The PPP daemon has died: Authentication error.
--> We failed to authenticate ourselves to the peer.
--> Maybe bad account or password? (exit code = 19)
--> man pppd explains pppd error codes in more detail.
--> I guess that's it for now, exiting
--> The PPP daemon has died. (exit code = 19)

and with Stupid Mode = yes
i got this:
root@juan-desktop:/home/juan# wvdial
--> WvDial: Internet dialer version 1.60
--> Cannot get information for serial port.
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90
ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90
OK
--> Modem initialized.
--> Sending: ATDT060110
--> Waiting for carrier.
ATDT060110
CONNECT 52000
--> Carrier detected.  Starting PPP immediately.
--> Starting pppd at Fri Feb 12 21:09:22 2010
--> Pid of pppd: 3203
--> Using interface ppp0
--> pppd: ?1?[08]X1?[08][08]0?[08]
--> pppd: ?1?[08]X1?[08][08]0?[08]
--> pppd: ?1?[08]X1?[08][08]0?[08]
--> pppd: ?1?[08]X1?[08][08]0?[08]
--> pppd: ?1?[08]X1?[08][08]0?[08]
--> Disconnecting at Fri Feb 12 21:09:28 2010
--> The PPP daemon has died: Authentication error.
--> We failed to authenticate ourselves to the peer.
--> Maybe bad account or password? (exit code = 19)
--> man pppd explains pppd error codes in more detail.
--> I guess that's it for now, exiting
--> The PPP daemon has died. (exit code = 19)

what else..pls





----- Original Message ----- From: "Antonio Olivares" <olivares14031@xxxxxxxxx>
To: "islanis" <islanis@xxxxxxxxxxxxxx>
Cc: <discuss@xxxxxxxxxxxxx>; "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>; <problemas@xxxxxxxxxxxxxx>
Sent: Sunday, February 14, 2010 5:41 AM
Subject: Re: help motorola sm56 is not conecting


Juan, Marv, Jacques, et. all,

I have made contact with the ISP which Juan uses to see how this
problem can be resolved.  Upon looking at the requirements, I have
made some recommendations to Juan (modifying his wvdial.conf file) and
see if he can connect with them or not?  I wrote the instructions in
Spanish so Juan should not have difficulties.  I hope this helps in
some way.

Me he communicado via electronica con informed.sld para ver si te algo
se puede modificar para que puedas lograr una coneccion con Linux.  Yo
hara los siguientes cambios.  Cambiara el archivo /etc/wvdial.conf

de lo que nos enviaste

[Dialer Infomed]
 Init1 = ATZ
 Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
 Modem Type = Analog
 Baud = 460800
 New PPPD = yes
 Modem = /dev/ttySL0
 ISDN = 0
 Phone = 060110
 Password = 12
 Username = islanis@xxxxxxxxxxxxxx
 #Stupid Mode = yes
 Password Prompt = 12
 Carrier Check = no

 [Dialer Infomed1]
 Init1 = ATZ
 Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
 Modem Type = Analog
 Baud = 460800
 New PPPD = yes
 Modem = /dev/ttySL0
 ISDN = 0
 Phone = 8314949
 Password = 12
 Username = islanis
 #Stupid Mode = yes
 Password Prompt = 12
 Carrier Check = no



a

[Dialer defaults]
 Init1 = ATZ
 Init2 = ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90
 Modem Type = Analog
 Baud = 460800
 Modem = /dev/ttySL0
 ISDN = 0
 Phone = 060110
 Password = 12
 Username = islanis@xxxxxxxxxxxxxx
 Carrier Check = no
 #Stupid Mode = yes

pero antes de hacer los cambios haz lo siguiente.
$ sudo cp /etc/wvdial.conf /etc/wvdial.old
y haces las modificaciones y tratas de connectarte.  Si no funciona,
cambias el numero de

  060110

a

 060110

porque el nombre de usuario(username) esta correcto.  Esto es lo que
exije informed.sld.cu:

Excepciones del proxy: *.sld.cu
  Note que la única diferencia al acceder por la plataforma  ya sea por
 el 0160110 desde cualquier provincia o por el 060110 desde Ciudad de
 La Habana consiste en que debe poner su dirección de correo
 electrónico de la forma siguiente: juanperez@xxxxxxxxxxxxxx

Trata de hacer estos cambios y dejanos saber si funciona o no?

De no funcionar trata de eliminar el "#" de Stupid Mode = yes y tratar
asi y haber si te puedes connectar?


Attentamente/Regards,

Antonio




On 2/12/10, islanis <islanis@xxxxxxxxxxxxxx> wrote:
i cant conect yet please help
----- Original Message -----
From: "Antonio Olivares" <olivares14031@xxxxxxxxx>
To: <discuss@xxxxxxxxxxxxx>
Cc: "islanis" <islanis@xxxxxxxxxxxxxx>; "Marvin Stodolsky"
<marvin.stodolsky@xxxxxxxxx>; <problemas@xxxxxxxxxxxxxx>
Sent: Saturday, February 13, 2010 8:03 PM
Subject: Re: help motorola sm56 is not conecting


Jacques, Juan, Marv & et all

I can help translate a bit if it is needed as I have added a cc: to
problemas@xxxxxxxxxxxxxxx which is the ISP.

I am asking politely to the ISP informed.sld.cu for help/requirements
to try and help out Juan get his connection working using Linux.  I am
asking for basic requirements like password, username and phone no.
Upon getting some information, I will relay back to Juan & list and
see how we can help diagnoze his difficulties.

Estimados amigos del a red informed.sld.cu.  El usuario Juan se puede
connectar con Windows, pero tiene dificultades para conectarse con
Linux.  Si hay requiremientos para poder tener asesso ala red, que
tiene que tener?

Por ejemplo:


Username = islanis@xxxxxxxxxxxxxx
Password = 12
Phone = 060110

o el nombre del usuario
Username = islanis
?

la clave(password) debe ser igual que la que tiene en windows?
Password = 12
Phone = 060110

y el telefono que este igual tambien que en windows.

Nomas queremos saber que es lo que se exije para poder ayuadar a Juan
poder conectarse al internet con Linux.  No es ninguna queja formal ni
mucho menos.

Gracias por ayudar.

Attentamente,

Antonio Olivares




On 2/13/10, Jacques Goldberg <Jacques.Goldberg@xxxxxxx> wrote:
In your file wvdial.conf there are two sections named Infomed and Infomed1

In Infomed the username is   islanis@xxxxxxxxxxxxxx coupled to the phone
number 060110

This is the section which you used in your attempt to connect.

Then you have a section Infomed1 where the username is islanis , not the
same (only islanis, not your complete email address).

Are you sure that the one which you use (islanis@xxxxxxxxxxxxxx) is the
correct one which Infomed has given to you?

Also the password which you use,  12  , is a bit strange: usually the
ISP (your ISP is Infomed) give a more sophisticated password not so
simple,

Furthermore the password promt is strange: who told you to have a
Password Prompt line like that ? Infomed?

The command Password Prompt  is for use in the very infrequent cases
when, when asking for your password, the ISP does not ask something
like  password? or   password: or the same with  login in place of
password or longer lines of text including one of the words login,
logon, or password. Of course, if Infomed uses a Spanish word it might
be a reason to use Password Prompt. I have looked into
http://www.infomed.sld.cu  hoping to find the answer myself but I do not
understand Spanish and I did not see anything which could be related to
the use of a modem.



The most probable cuase of your failure is still that you do not need
the line Password Prompt (which perrhaps changes nothing to the failure)
and either the Username or the Password or both as reported in section
Infomed of your file are incorrect. If you are not 100% sure, ask Infomed
!


Jacques


islanis wrote:

these are my wvdial.conf

[Dialer Infomed]
Init1 = ATZ
Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
Modem Type = Analog
Baud = 460800
New PPPD = yes
Modem = /dev/ttySL0
ISDN = 0
Phone = 060110
Password = 12
Username = islanis@xxxxxxxxxxxxxx
#Stupid Mode = yes
Password Prompt = 12
Carrier Check = no

[Dialer Infomed1]
Init1 = ATZ
Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
Modem Type = Analog
Baud = 460800
New PPPD = yes
Modem = /dev/ttySL0
ISDN = 0
Phone = 8314949
Password = 12
Username = islanis
#Stupid Mode = yes
Password Prompt = 12
Carrier Check = no

and this is what i got with one and woth the other and nothing

with the first

root@juan-desktop:/home/juan# wvdial infomed
--> WvDial: Internet dialer version 1.60
--> Cannot get information for serial port.
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
OK
--> Modem initialized.
--> Sending: ATDT060110
--> Waiting for carrier.
ATDT060110
CONNECT 52000
--> Carrier detected.  Waiting for prompt.
************************************************
*  Product Name    :Quidway A8010;             *
*  Product Provider:HuaWei;                    *
*  Internet Server :######;                    *
************************************************
        Welcome to INTERNET!
    Please input username:
--> Looks like a login prompt.
--> Sending: islanis@xxxxxxxxxxxxxx
    Please input password:
--> Looks like a password prompt.
--> Sending: (password)
**********************
Can't contact authentication server.
Authentication failed!
    Please input username:
--> Looks like a login prompt.
--> Sending: islanis@xxxxxxxxxxxxxx
islanis@xxxxxxxxxxxxxx
    Please input password:
--> Looks like a password prompt.
--> Sending: (password)
**
Auth-Reject from Radius Server.
Authentication failed!
    Please input username:
--> Looks like a login prompt.
--> Sending: islanis@xxxxxxxxxxxxxx
--> Don't know what to do!  Starting pppd and hoping for the best.
--> Starting pppd at Thu Feb 11 18:35:26 2010
--> Pid of pppd: 3250
--> Using interface ppp0
--> pppd: ??) ?) ?)
--> pppd: ??) ?) ?)
--> pppd: ??) ?) ?)
--> pppd: ??) ?) ?)
--> pppd: ??) ?) ?)
--> Disconnecting at Thu Feb 11 18:35:28 2010
--> The PPP daemon has died: Authentication error.
--> We failed to authenticate ourselves to the peer.
--> Maybe bad account or password? (exit code = 19)
--> man pppd explains pppd error codes in more detail.
--> I guess that's it for now, exiting
--> The PPP daemon has died. (exit code = 19)

and with the second


root@juan-desktop:/home/juan# wvdial infomed1
--> WvDial: Internet dialer version 1.60
--> Cannot get information for serial port.
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
OK
--> Modem initialized.
--> Sending: ATDT8314949
--> Waiting for carrier.
ATDT8314949
BUSY
--> The line is busy. Trying again.
--> Sending: ATDT8314949
--> Waiting for carrier.
ATDT8314949
BUSY
--> The line is busy. Trying again.
--> Sending: ATDT8314949
--> Waiting for carrier.
ATDT8314949
BUSY
--> The line is busy. Trying again.
--> Sending: ATDT8314949
--> Waiting for carrier.
ATDT8314949
^CCaught signal 2:  Attempting to exit gracefully...
--> Disconnecting at Thu Feb 11 18:37:24 2010

and nothing,,,,
 helpppp,  what else







----- Original Message -----
From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>
To: "islanis" <islanis@xxxxxxxxxxxxxx>
Cc: <discuss@xxxxxxxxxxxxx>
Sent: Saturday, February 13, 2010 1:33 AM
Subject: Re: help motorola sm56 is not conecting


Juan

Good progress.  The problem is now one of logon protocol
RE: --> Carrier detected.  Starting PPP immediately.
Please make sure that
Stupid Mode = on
is not active.  It can be inactivated by preceding it with a #, as in:
# Stupid Mode = on

Starting PPP immediately.
indicates that logon and password on not being sent, so
--> The PPP daemon has died: Authentication error.
--> We failed to authenticate ourselves to the peer.

MarvS


On Wed, Feb 10, 2010 at 11:20 PM, islanis <islanis@xxxxxxxxxxxxxx> wrote:

hey marv look at this i a changed my ISP number to another number but
the
same ISP and i got this


almost but nothing


root@juan-desktop:/home/juan# wvdial
--> WvDial: Internet dialer version 1.60
--> Cannot get information for serial port.
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
OK
--> Modem initialized.
--> Sending: ATDT060110
--> Waiting for carrier.
ATDT060110
CONNECT 50667
--> Carrier detected. Starting PPP immediately.
--> Starting pppd at Wed Feb 10 20:06:18 2010
--> Pid of pppd: 3425
--> Using interface ppp0
--> pppd: ??C[08]@?C[08][18]?C[08]
--> pppd: ??C[08]@?C[08][18]?C[08]
--> pppd: ??C[08]@?C[08][18]?C[08]
--> pppd: ??C[08]@?C[08][18]?C[08]
--> pppd: ??C[08]@?C[08][18]?C[08]
--> Disconnecting at Wed Feb 10 20:06:21 2010
--> The PPP daemon has died: Authentication error.
--> We failed to authenticate ourselves to the peer.
--> Maybe bad account or password? (exit code = 19)
--> man pppd explains pppd error codes in more detail.
--> I guess that's it for now, exiting
--> The PPP daemon has died. (exit code = 19)

----- Original Message -----
From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>
To: "Juan Alejandro Martinez Linares" <islanis@xxxxxxxxxxxxxx>
Cc: <discuss@xxxxxxxxxxxxx>
Sent: Thursday, February 11, 2010 2:35 PM
Subject: Re: help motorola sm56 is not conecting


Many (but not all) modem users are having this problem of the
specification
Carrier Check = no
seems to be ignored.

Today I should be able to get home through some 20 miles of Washington
area snow drifts, after 3 days stuck at a convention center, which is
usually only a 30 minute drive away.

At home I will compile a variant of wvdial,
with default changed to
Carrier Check = no
Then those of you having problem can test it.

MarvS

On Thu, Feb 11, 2010 at 8:26 AM, Juan Alejandro Martinez Linares
<islanis@xxxxxxxxxxxxxx> wrote:

one thing ,,i have omited one thing,, it dial only the 4 first numbers
of
the telephone
number of my provider,, i heard it always the only 4 numbers ,, IE 8314
of
8314949,



Mensaje citado por Antonio Olivares <olivares14031@xxxxxxxxx>:


Juan,

If you have a telephone, can you verify that the line is not busy? It
might be ISP problem here?

Si levantas el telefono, suena ocupado? Si no es probablemente un
problema con la red y tu provedor de Internet?

Regards/Saludos,


Antonio

On 2/10/10, Juan Alejandro Martinez Linares <islanis@xxxxxxxxxxxxxx>
wrote:

i did this



Init2 = ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90
Stupid Mode = on
Auto DNS = off
to
Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +MS=34
# Stupid Mode = on
Idle Seconds = 12
Auto DNS = on


and it sais this



root@juan-desktop:/home/juan# wvdial infomed3
--> WvDial: Internet dialer version 1.60
--> Cannot get information for serial port.
--> Initializing modem.
--> Sending: ATZ
ATZ
OK
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +MS=34
ATQ0 V1 E1 S0=0 &C1 &D2 +MS=34
OK
--> Modem initialized.
--> Idle Seconds = 12, disabling automatic reconnect.
--> Sending: ATDT8314949
--> Waiting for carrier.
ATDT8314949
BUSY
--> The line is busy. Trying again.
--> Sending: ATDT8314949
--> Waiting for carrier.
ATDT8314949
BUSY


what else

------------------------------
Infomed - Red de Salud de Cuba
http://www.sld.cu/


--

Este mensaje le ha llegado mediante el servicio de correo electronico
que
ofrece Infomed para respaldar el cumplimiento de las misiones del
Sistema
Nacional de Salud. La persona que envia este correo asume el
compromiso
de
usar el servicio a tales fines y cumplir con las regulaciones
establecidas

Infomed: http://www.sld.cu/


------------------------------
Infomed - Red de Salud de Cuba
http://www.sld.cu/


--

Este mensaje le ha llegado mediante el servicio de correo electronico
que
ofrece Infomed para respaldar el cumplimiento de las misiones del
Sistema
Nacional de Salud. La persona que envia este correo asume el compromiso
de
usar el servicio a tales fines y cumplir con las regulaciones
establecidas

Infomed: http://www.sld.cu/


__________ Informacin de ESET Smart Security, versin de la base de
firmas

de
virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





__________ Información de ESET Smart Security, versión de la base de
firmas de virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





--

Este mensaje le ha llegado mediante el servicio de correo electronico
que

ofrece Infomed para respaldar el cumplimiento de las misiones del
Sistema

Nacional de Salud. La persona que envia este correo asume el compromiso
de
usar el servicio a tales fines y cumplir con las regulaciones
establecidas

Infomed: http://www.sld.cu/


__________ Informacin de ESET Smart Security, versin de la base de firmas
de
virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





__________ Información de ESET Smart Security, versión de la base de
firmas de virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





--

Este mensaje le ha llegado mediante el servicio de correo electronico que ofrece Infomed para respaldar el cumplimiento de las misiones del Sistema
Nacional de Salud. La persona que envia este correo asume el compromiso
de
usar el servicio a tales fines y cumplir con las regulaciones
establecidas

Infomed: http://www.sld.cu/

__________ Información de ESET Smart Security, versión de la base de firmas
de virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





__________ Información de ESET Smart Security, versión de la base de firmas
de virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





--

Este mensaje le ha llegado mediante el servicio de correo electronico que
ofrece Infomed para respaldar el cumplimiento de las misiones del Sistema
Nacional de Salud. La persona que envia este correo asume el compromiso de
usar el servicio a tales fines y cumplir con las regulaciones establecidas

Infomed: http://www.sld.cu/


__________ Información de ESET Smart Security, versión de la base de firmas de virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





__________ Información de ESET Smart Security, versión de la base de firmas de virus 4804 (20100125) __________

ESET Smart Security ha comprobado este mensaje.

http://www.eset.com





--

Este mensaje le ha llegado mediante el servicio de correo electronico que ofrece Infomed para respaldar el cumplimiento de las misiones del Sistema Nacional de Salud. La persona que envia este correo asume el compromiso de usar el servicio a tales fines y cumplir con las regulaciones establecidas

Infomed: http://www.sld.cu/


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