Juan, Marv, Jaques, et. all, I have found the following: Cómo me conecto mediante módem a Infomed Versión para imprimirVersión PDF Quién: Usuario con cuenta de acceso telefónico sea una institución o un usuario individual Cuando: 24 horas salvo días de mantenimiento programado o interrupciones del servicio no programado. Donde: Se puede acceder desde cualquier teléfono del país por dos vías: Conectándose al 8314949 en Ciudad de La Habana o al 0160110 desde el resto de las provincias del país. Cómo: Si se accede través del 8314949 se debe configurar el acceso telefónico con los siguientes datos: Suponiendo que su dirección electrónica es juanperez@xxxxxxxxxxxxxx usuario:juanperez palabra clave:su palabra clave Servidor de correo entrante: pop3.sld.cu Servidor de correo saliente: smtp.sld.cu Si se accede a través del 0160110 desde cualquier otra provincia diferente de Ciudad de la Habana: usuario:juanperez@xxxxxxxxxxxxxx palabra clave:su palabra clave Servidor de correo entrante: pop3.sld.cu Servidor de correo saliente: smtp.sld.cu Para cualquier caso habilitar el uso del servidor proxy en su Navegador: dirección del servidor proxy: prox.sld.cu y Puerto: 3128 Excepciones del proxy: *.sld.cu Note que la única diferencia al acceder por la plataforma ya sea por el 0160110 desde cualquier provincia o por el 060110 desde Ciudad de La Habana consiste en que debe poner su dirección de correo electrónico de la forma siguiente: juanperez@xxxxxxxxxxxxxx on the page for printing: http://www.soporte.sld.cu/node/69 Juan falls on the category: \begin{quote} Excepciones del proxy: *.sld.cu Note que la única diferencia al acceder por la plataforma ya sea por el 0160110 desde cualquier provincia o por el 060110 desde Ciudad de La Habana consiste en que debe poner su dirección de correo electrónico de la forma siguiente: juanperez@xxxxxxxxxxxxxx \end{quote} \begin{translation} Exceptions from proxy: *.sld.cu Note that the only difference for accessing for each platform, is for the number 0160110 from any province or by 060110 from City of Havana consists of putting in their email address in the form juanperez@xxxxxxxxxxxxxxx \end{translation} Might be a typo or something similar in his username or the phone number is different? Juan, puede ser que este incorrecto el nombrre o la clave o quizas el numero es differente? Usa el mismo nombre y clave que usas en windows y trata de conectarte. Si el nombre y clave estan bien, verifica caul de los dos telefonos necesitas para poder accesar la red. Saludos/Regards, Antonio On 2/13/10, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Jacques, Juan, Marv & et all > > I can help translate a bit if it is needed as I have added a cc: to > problemas@xxxxxxxxxxxxxxx which is the ISP. > > I am asking politely to the ISP informed.sld.cu for help/requirements > to try and help out Juan get his connection working using Linux. I am > asking for basic requirements like password, username and phone no. > Upon getting some information, I will relay back to Juan & list and > see how we can help diagnoze his difficulties. > > Estimados amigos del a red informed.sld.cu. El usuario Juan se puede > connectar con Windows, pero tiene dificultades para conectarse con > Linux. Si hay requiremientos para poder tener asesso ala red, que > tiene que tener? > > Por ejemplo: > > > Username = islanis@xxxxxxxxxxxxxx > Password = 12 > Phone = 060110 > > o el nombre del usuario > Username = islanis > ? > > la clave(password) debe ser igual que la que tiene en windows? > Password = 12 > Phone = 060110 > > y el telefono que este igual tambien que en windows. > > Nomas queremos saber que es lo que se exije para poder ayuadar a Juan > poder conectarse al internet con Linux. No es ninguna queja formal ni > mucho menos. > > Gracias por ayudar. > > Attentamente, > > Antonio Olivares > > > > > On 2/13/10, Jacques Goldberg <Jacques.Goldberg@xxxxxxx> wrote: >> In your file wvdial.conf there are two sections named Infomed and >> Infomed1 >> >> In Infomed the username is islanis@xxxxxxxxxxxxxx coupled to the phone >> number 060110 >> >> This is the section which you used in your attempt to connect. >> >> Then you have a section Infomed1 where the username is islanis , not the >> same (only islanis, not your complete email address). >> >> Are you sure that the one which you use (islanis@xxxxxxxxxxxxxx) is the >> correct one which Infomed has given to you? >> >> Also the password which you use, 12 , is a bit strange: usually the >> ISP (your ISP is Infomed) give a more sophisticated password not so >> simple, >> >> Furthermore the password promt is strange: who told you to have a >> Password Prompt line like that ? Infomed? >> >> The command Password Prompt is for use in the very infrequent cases >> when, when asking for your password, the ISP does not ask something >> like password? or password: or the same with login in place of >> password or longer lines of text including one of the words login, >> logon, or password. Of course, if Infomed uses a Spanish word it might >> be a reason to use Password Prompt. I have looked into >> http://www.infomed.sld.cu hoping to find the answer myself but I do not >> understand Spanish and I did not see anything which could be related to >> the use of a modem. >> >> >> >> The most probable cuase of your failure is still that you do not need >> the line Password Prompt (which perrhaps changes nothing to the failure) >> and either the Username or the Password or both as reported in section >> Infomed of your file are incorrect. If you are not 100% sure, ask Infomed >> ! >> >> >> Jacques >> >> >> islanis wrote: >> >>> these are my wvdial.conf >>> >>> [Dialer Infomed] >>> Init1 = ATZ >>> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>> Modem Type = Analog >>> Baud = 460800 >>> New PPPD = yes >>> Modem = /dev/ttySL0 >>> ISDN = 0 >>> Phone = 060110 >>> Password = 12 >>> Username = islanis@xxxxxxxxxxxxxx >>> #Stupid Mode = yes >>> Password Prompt = 12 >>> Carrier Check = no >>> >>> [Dialer Infomed1] >>> Init1 = ATZ >>> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>> Modem Type = Analog >>> Baud = 460800 >>> New PPPD = yes >>> Modem = /dev/ttySL0 >>> ISDN = 0 >>> Phone = 8314949 >>> Password = 12 >>> Username = islanis >>> #Stupid Mode = yes >>> Password Prompt = 12 >>> Carrier Check = no >>> >>> and this is what i got with one and woth the other and nothing >>> >>> with the first >>> >>> root@juan-desktop:/home/juan# wvdial infomed >>> --> WvDial: Internet dialer version 1.60 >>> --> Cannot get information for serial port. >>> --> Initializing modem. >>> --> Sending: ATZ >>> ATZ >>> OK >>> --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>> ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>> OK >>> --> Modem initialized. >>> --> Sending: ATDT060110 >>> --> Waiting for carrier. >>> ATDT060110 >>> CONNECT 52000 >>> --> Carrier detected. Waiting for prompt. >>> ************************************************ >>> * Product Name :Quidway A8010; * >>> * Product Provider:HuaWei; * >>> * Internet Server :######; * >>> ************************************************ >>> Welcome to INTERNET! >>> Please input username: >>> --> Looks like a login prompt. >>> --> Sending: islanis@xxxxxxxxxxxxxx >>> Please input password: >>> --> Looks like a password prompt. >>> --> Sending: (password) >>> ********************** >>> Can't contact authentication server. >>> Authentication failed! >>> Please input username: >>> --> Looks like a login prompt. >>> --> Sending: islanis@xxxxxxxxxxxxxx >>> islanis@xxxxxxxxxxxxxx >>> Please input password: >>> --> Looks like a password prompt. >>> --> Sending: (password) >>> ** >>> Auth-Reject from Radius Server. >>> Authentication failed! >>> Please input username: >>> --> Looks like a login prompt. >>> --> Sending: islanis@xxxxxxxxxxxxxx >>> --> Don't know what to do! Starting pppd and hoping for the best. >>> --> Starting pppd at Thu Feb 11 18:35:26 2010 >>> --> Pid of pppd: 3250 >>> --> Using interface ppp0 >>> --> pppd: ??) ?) ?) >>> --> pppd: ??) ?) ?) >>> --> pppd: ??) ?) ?) >>> --> pppd: ??) ?) ?) >>> --> pppd: ??) ?) ?) >>> --> Disconnecting at Thu Feb 11 18:35:28 2010 >>> --> The PPP daemon has died: Authentication error. >>> --> We failed to authenticate ourselves to the peer. >>> --> Maybe bad account or password? (exit code = 19) >>> --> man pppd explains pppd error codes in more detail. >>> --> I guess that's it for now, exiting >>> --> The PPP daemon has died. (exit code = 19) >>> >>> and with the second >>> >>> >>> root@juan-desktop:/home/juan# wvdial infomed1 >>> --> WvDial: Internet dialer version 1.60 >>> --> Cannot get information for serial port. >>> --> Initializing modem. >>> --> Sending: ATZ >>> ATZ >>> OK >>> --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>> ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>> OK >>> --> Modem initialized. >>> --> Sending: ATDT8314949 >>> --> Waiting for carrier. >>> ATDT8314949 >>> BUSY >>> --> The line is busy. Trying again. >>> --> Sending: ATDT8314949 >>> --> Waiting for carrier. >>> ATDT8314949 >>> BUSY >>> --> The line is busy. Trying again. >>> --> Sending: ATDT8314949 >>> --> Waiting for carrier. >>> ATDT8314949 >>> BUSY >>> --> The line is busy. Trying again. >>> --> Sending: ATDT8314949 >>> --> Waiting for carrier. >>> ATDT8314949 >>> ^CCaught signal 2: Attempting to exit gracefully... >>> --> Disconnecting at Thu Feb 11 18:37:24 2010 >>> >>> and nothing,,,, >>> helpppp, what else >>> >>> >>> >>> >>> >>> >>> >>> ----- Original Message ----- >>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>> To: "islanis" <islanis@xxxxxxxxxxxxxx> >>> Cc: <discuss@xxxxxxxxxxxxx> >>> Sent: Saturday, February 13, 2010 1:33 AM >>> Subject: Re: help motorola sm56 is not conecting >>> >>> >>> Juan >>> >>> Good progress. The problem is now one of logon protocol >>> RE: --> Carrier detected. Starting PPP immediately. >>> Please make sure that >>> Stupid Mode = on >>> is not active. It can be inactivated by preceding it with a #, as in: >>> # Stupid Mode = on >>> >>> Starting PPP immediately. >>> indicates that logon and password on not being sent, so >>> --> The PPP daemon has died: Authentication error. >>> --> We failed to authenticate ourselves to the peer. >>> >>> MarvS >>> >>> >>> On Wed, Feb 10, 2010 at 11:20 PM, islanis <islanis@xxxxxxxxxxxxxx> >>> wrote: >>> >>>> hey marv look at this i a changed my ISP number to another number but >>>> the >>>> same ISP and i got this >>>> >>>> >>>> almost but nothing >>>> >>>> >>>> root@juan-desktop:/home/juan# wvdial >>>> --> WvDial: Internet dialer version 1.60 >>>> --> Cannot get information for serial port. >>>> --> Initializing modem. >>>> --> Sending: ATZ >>>> ATZ >>>> OK >>>> --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>>> ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >>>> OK >>>> --> Modem initialized. >>>> --> Sending: ATDT060110 >>>> --> Waiting for carrier. >>>> ATDT060110 >>>> CONNECT 50667 >>>> --> Carrier detected. Starting PPP immediately. >>>> --> Starting pppd at Wed Feb 10 20:06:18 2010 >>>> --> Pid of pppd: 3425 >>>> --> Using interface ppp0 >>>> --> pppd: ??C[08]@?C[08][18]?C[08] >>>> --> pppd: ??C[08]@?C[08][18]?C[08] >>>> --> pppd: ??C[08]@?C[08][18]?C[08] >>>> --> pppd: ??C[08]@?C[08][18]?C[08] >>>> --> pppd: ??C[08]@?C[08][18]?C[08] >>>> --> Disconnecting at Wed Feb 10 20:06:21 2010 >>>> --> The PPP daemon has died: Authentication error. >>>> --> We failed to authenticate ourselves to the peer. >>>> --> Maybe bad account or password? (exit code = 19) >>>> --> man pppd explains pppd error codes in more detail. >>>> --> I guess that's it for now, exiting >>>> --> The PPP daemon has died. (exit code = 19) >>>> >>>> ----- Original Message ----- >>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>>> To: "Juan Alejandro Martinez Linares" <islanis@xxxxxxxxxxxxxx> >>>> Cc: <discuss@xxxxxxxxxxxxx> >>>> Sent: Thursday, February 11, 2010 2:35 PM >>>> Subject: Re: help motorola sm56 is not conecting >>>> >>>> >>>> Many (but not all) modem users are having this problem of the >>>> specification >>>> Carrier Check = no >>>> seems to be ignored. >>>> >>>> Today I should be able to get home through some 20 miles of Washington >>>> area snow drifts, after 3 days stuck at a convention center, which is >>>> usually only a 30 minute drive away. >>>> >>>> At home I will compile a variant of wvdial, >>>> with default changed to >>>> Carrier Check = no >>>> Then those of you having problem can test it. >>>> >>>> MarvS >>>> >>>> On Thu, Feb 11, 2010 at 8:26 AM, Juan Alejandro Martinez Linares >>>> <islanis@xxxxxxxxxxxxxx> wrote: >>>> >>>>> one thing ,,i have omited one thing,, it dial only the 4 first numbers >>>>> of >>>>> the telephone >>>>> number of my provider,, i heard it always the only 4 numbers ,, IE >>>>> 8314 >>>>> of >>>>> 8314949, >>>>> >>>>> >>>>> >>>>> Mensaje citado por Antonio Olivares <olivares14031@xxxxxxxxx>: >>>>> >>>>> >>>>>> Juan, >>>>>> >>>>>> If you have a telephone, can you verify that the line is not busy? It >>>>>> might be ISP problem here? >>>>>> >>>>>> Si levantas el telefono, suena ocupado? Si no es probablemente un >>>>>> problema con la red y tu provedor de Internet? >>>>>> >>>>>> Regards/Saludos, >>>>>> >>>>>> >>>>>> Antonio >>>>>> >>>>>> On 2/10/10, Juan Alejandro Martinez Linares <islanis@xxxxxxxxxxxxxx> >>>>>> wrote: >>>>>> >>>>>>> i did this >>>>>>> >>>>>>> >>>>>>> >>>>>>> Init2 = ATQ0 V1 E1 S0=0 X3 &C1 &D2 +MS=90 >>>>>>> Stupid Mode = on >>>>>>> Auto DNS = off >>>>>>> to >>>>>>> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +MS=34 >>>>>>> # Stupid Mode = on >>>>>>> Idle Seconds = 12 >>>>>>> Auto DNS = on >>>>>>> >>>>>>> >>>>>>> and it sais this >>>>>>> >>>>>>> >>>>>>> >>>>>>> root@juan-desktop:/home/juan# wvdial infomed3 >>>>>>> --> WvDial: Internet dialer version 1.60 >>>>>>> --> Cannot get information for serial port. >>>>>>> --> Initializing modem. >>>>>>> --> Sending: ATZ >>>>>>> ATZ >>>>>>> OK >>>>>>> --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +MS=34 >>>>>>> ATQ0 V1 E1 S0=0 &C1 &D2 +MS=34 >>>>>>> OK >>>>>>> --> Modem initialized. >>>>>>> --> Idle Seconds = 12, disabling automatic reconnect. >>>>>>> --> Sending: ATDT8314949 >>>>>>> --> Waiting for carrier. >>>>>>> ATDT8314949 >>>>>>> BUSY >>>>>>> --> The line is busy. Trying again. >>>>>>> --> Sending: ATDT8314949 >>>>>>> --> Waiting for carrier. >>>>>>> ATDT8314949 >>>>>>> BUSY >>>>>>> >>>>>>> >>>>>>> what else >>>>>>> >>>>>>> ------------------------------ >>>>>>> Infomed - Red de Salud de Cuba >>>>>>> http://www.sld.cu/ >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> >>>>>>> Este mensaje le ha llegado mediante el servicio de correo >>>>>>> electronico >>>>>>> que >>>>>>> ofrece Infomed para respaldar el cumplimiento de las misiones del >>>>>>> Sistema >>>>>>> Nacional de Salud. La persona que envia este correo asume el >>>>>>> compromiso >>>>>>> de >>>>>>> usar el servicio a tales fines y cumplir con las regulaciones >>>>>>> establecidas >>>>>>> >>>>>>> Infomed: http://www.sld.cu/ >>>>>>> >>>>>>> >>>>> >>>>> >>>>> ------------------------------ >>>>> Infomed - Red de Salud de Cuba >>>>> http://www.sld.cu/ >>>>> >>>>> >>>>> -- >>>>> >>>>> Este mensaje le ha llegado mediante el servicio de correo electronico >>>>> que >>>>> ofrece Infomed para respaldar el cumplimiento de las misiones del >>>>> Sistema >>>>> Nacional de Salud. La persona que envia este correo asume el >>>>> compromiso >>>>> de >>>>> usar el servicio a tales fines y cumplir con las regulaciones >>>>> establecidas >>>>> >>>>> Infomed: http://www.sld.cu/ >>>>> >>>>> >>>> __________ Informacin de ESET Smart Security, versin de la base de >>>> firmas >>>> >>>> de >>>> virus 4804 (20100125) __________ >>>> >>>> ESET Smart Security ha comprobado este mensaje. >>>> >>>> http://www.eset.com >>>> >>>> >>>> >>>> >>>> >>>> __________ Información de ESET Smart Security, versión de la base de >>>> firmas de virus 4804 (20100125) __________ >>>> >>>> ESET Smart Security ha comprobado este mensaje. >>>> >>>> http://www.eset.com >>>> >>>> >>>> >>>> >>>> >>>> -- >>>> >>>> Este mensaje le ha llegado mediante el servicio de correo electronico >>>> que >>>> >>>> ofrece Infomed para respaldar el cumplimiento de las misiones del >>>> Sistema >>>> >>>> Nacional de Salud. La persona que envia este correo asume el compromiso >>>> de >>>> usar el servicio a tales fines y cumplir con las regulaciones >>>> establecidas >>>> >>>> Infomed: http://www.sld.cu/ >>>> >>>> >>> >>> __________ Informacin de ESET Smart Security, versin de la base de >>> firmas >>> de >>> virus 4804 (20100125) __________ >>> >>> ESET Smart Security ha comprobado este mensaje. >>> >>> http://www.eset.com >>> >>> >>> >>> >>> >>> __________ Información de ESET Smart Security, versión de la base de >>> firmas de virus 4804 (20100125) __________ >>> >>> ESET Smart Security ha comprobado este mensaje. >>> >>> http://www.eset.com >>> >>> >>> >>> >>> >>> -- >>> >>> Este mensaje le ha llegado mediante el servicio de correo electronico >>> que >>> ofrece Infomed para respaldar el cumplimiento de las misiones del >>> Sistema >>> Nacional de Salud. La persona que envia este correo asume el compromiso >>> de >>> usar el servicio a tales fines y cumplir con las regulaciones >>> establecidas >>> >>> Infomed: http://www.sld.cu/ >>> >> >> >