Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.31-18-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Linux version 2.6.31-18-generic (buildd@yellow) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #55-Ubuntu SMP Fri Jan 8 14:54:52 UTC 2010 scanModem update of: 2010_01_22 Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_atiixp_modem snd_via82xx_modem snd_intel8x0m snd_hda_intel Attached USB devices are: ID 0c76:0005 JMTek, LLC. Transcend Flash disk ID 1241:1177 Belkin F8E842-DL Mouse If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive- nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1028:01bd Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 21: 130484 0 IO-APIC-fasteoi uhci_hcd:usb3, HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.336954] pci 0000:00:1b.0: reg 10 64bit mmio: [0xefffc000-0xefffffff] [ 0.337016] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.337020] pci 0000:00:1b.0: PME# disabled [ 18.742460] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 18.742491] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 18.940580] input: HDA Intel Mic at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 [ 18.940657] input: HDA Intel HP Out at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.20 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1 00-01: STAC92xx Digital : STAC92xx Digital : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xefffc000 irq 21 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.31-18-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: Conexant ID 2bfa Address: 1 Function Id: 0x2 Vendor Id: 0x14f12bfa Subsystem Id: 0x14f100c3 Revision Id: 0x90000 Modem Function Group: 0x2 The audio card hosts a softmodem chip: 0x14f12bfa 14f1 is the Conexant Vendor ID, and 0x14f12bfa a softmodem chipset. Get a hsfmodem package through http://www.linuxant.com If not a Conexant modem, the driver hsfmodem-drivers with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801G " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1028:01bd IRQ=21 HDA=8086:27d8 SOFT=8086:27d8.HDA HDAchipVendorID=14f1 CHIP=0x14f12bfa CodecClass=14f1 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1b.0 Primary device ID: Support type needed or chipset: scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Writing DOCs/Intel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.1 and the compiler used in kernel assembly: 4.4.1 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.31-18-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- -- _________________________________________ Ing. Luis Manuel Garcés Socarrás Profesor Instructor Disciplina de Hardware y Computación Departamento de Automática CUJAE Telef: (537) 266 3329 Email: lmgarcess@xxxxxxxxxxxxxxxxxxxxxx lmgarcess@xxxxxxxxx __________________________________________ In a World without Walls Who needs GATES and WINDOWS? __________________________________________ ------------------------------------------------------------------------------ Participe en Universidad 2010, del 8 al 12 de febrero de 2010 La Habana, Cuba http://www.universidad2010.cu