Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.31-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.31-14-generic (buildd@rothera) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 scanModem update of: 2010_01_22 The dialer utility package WVDIAL does not appear to be installed on your System. For Ubuntu users, there are at the bottom of http://linmodems.technion.ac.il/packages/ packages with the files necessary to install wvdial, with names like: wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems. wvdial_jaunty_i386.zip for 32 bit systems. wvdial_karmic_i386.zip for 32 bit systems. These are about 1 MB in size. After downloaded and copied into your Linux partition: $ unzip wv*.zip Within the new folder: $ sudo dpkg -i *.deb will complete the wvdial installation Please read Modem/DOCs/wvdial.txt for usage information. Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_via82xx_modem Attached USB devices are: ID 0781:5530 SanDisk Corp. If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 00:0e.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:0e.0 14f1:2f00 a0a0:0281 Communication controller: Conexant Systems, Inc. HSF 56k HSFi Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:0e.0 ---- [ 0.163337] pci 0000:00:0e.0: reg 10 32bit mmio: [0xfac00000-0xfac0ffff] [ 0.163343] pci 0000:00:0e.0: reg 14 io port: [0xb000-0xb007] [ 0.163372] pci 0000:00:0e.0: PME# supported from D0 D3hot D3cold [ 0.163376] pci 0000:00:0e.0: PME# disabled The PCI slot 00:0e.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:11.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:11.6 1106:3068 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller Modem interrupt assignment and sharing: 22: 0 198 IO-APIC-fasteoi VIA8237 --- Bootup diagnostics for card in PCI slot 00:11.6 ---- [ 0.164060] pci 0000:00:11.6: reg 10 io port: [0x00-0xff] [ 0.197843] pnp 00:0a: io resource (0x10-0x1f) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197847] pnp 00:0a: io resource (0x22-0x3f) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197850] pnp 00:0a: io resource (0x44-0x5f) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197854] pnp 00:0a: io resource (0x62-0x63) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197857] pnp 00:0a: io resource (0x65-0x6f) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197860] pnp 00:0a: io resource (0x72-0x7f) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197864] pnp 00:0a: io resource (0x80-0x80) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197867] pnp 00:0a: io resource (0x84-0x86) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197870] pnp 00:0a: io resource (0x88-0x88) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197874] pnp 00:0a: io resource (0x8c-0x8e) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197877] pnp 00:0a: io resource (0x90-0x9f) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197880] pnp 00:0a: io resource (0xa2-0xbf) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 0.197884] pnp 00:0a: io resource (0xe0-0xef) overlaps 0000:00:11.6 BAR 0 (0x0-0xff), disabling [ 11.031287] VIA 82xx Modem 0000:00:11.6: enabling device (0000 -> 0001) [ 11.031304] VIA 82xx Modem 0000:00:11.6: PCI INT C -> GSI 22 (level, low) -> IRQ 22 [ 11.781021] VIA 82xx Modem 0000:00:11.6: setting latency timer to 64 [ 12.285235] VIA 82xx Modem 0000:00:11.6: PCI INT C disabled [ 12.285251] VIA 82xx Modem: probe of 0000:00:11.6 failed with error -13 The PCI slot 00:11.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. PCIbus=00:11.6 00:11.6 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller (rev 80) Flags: medium devsel, IRQ 22 I/O ports at 1000 [size=256] Capabilities: <access denied> Kernel modules: snd-via82xx-modem ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.20 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: VIA 8237 : VIA 8237 : playback 4 : capture 1 00-01: VIA 8237 : VIA 8237 : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [V8237 ]: VIA8237 - VIA 8237 VIA 8237 with ALC850 at 0xe800, irq 22 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:0e.0: Modem chipset detected on NAME="Communication controller: Conexant Systems, Inc. HSF 56k HSFi Modem " CLASS=0780 PCIDEV=14f1:2f00 SUBSYS=a0a0:0281 IRQ=10 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:0e.0 0780 Communication controller: Conexant Systems, Inc. HSF 56k HSFi Modem Primary device ID: 14f1:2f00 Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.31_14_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.31_14_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Predictive diagnostics for card in bus 00:11.6: Modem chipset detected on NAME="Communication controller: VIA Technologies, Inc. AC'97 Modem Controller " CLASS=0780 PCIDEV=1106:3068 SUBSYS=none IRQ=22 SOFT=1106:3068.MC97 CodecArchived=AGR02_possibly IDENT=slmodemd SLMODEMD_DEVICE=modem:1 Driver=snd-via82xx-modem For candidate modem in: 00:11.6 0780 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller Primary device ID: 1106:3068 Subsystem PCI_id none Softmodem codec or chipset from diagnostics: from Archives: AGR02_possibly Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-via82xx-modem provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.4.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.4.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.1 and the compiler used in kernel assembly: 4.4.1 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.31-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------