Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.31-14-generic (buildd@rothera) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 scanModem update of: 2009_12_07 The dialer utility package WVDIAL does not appear to be installed on your System. For Ubuntu Jaunty users, there are at the bottom of http://linmodems.technion.ac.il/packages/: wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems. wvdial_jaunty_i386.zip for 32 bit systems. These are about 1 MB in size. After downloaded and copied into your Linux partition: $ unzip wv*.zip Within the new folder: $ sudo dpkg -i *.deb will complete the wvdial installation Please read Modem/DOCs/wvdial.txt for usage information. Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 046d:c016 Logitech, Inc. M-UV69a/HP M-UV96 Optical Wheel Mouse If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 00:09.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:09.0 11d4:1805 11d4:1805 Communication controller: Analog Devices SM56 PCI modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:09.0 ---- [ 0.079231] pci 0000:00:09.0: reg 10 32bit mmio: [0xe7000000-0xe70000ff] [ 0.079275] pci 0000:00:09.0: supports D2 [ 0.079283] pci 0000:00:09.0: PME# supported from D0 D2 D3hot [ 0.079292] pci 0000:00:09.0: PME# disabled The PCI slot 00:09.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:09.0: Modem chipset detected on NAME="Communication controller: Analog Devices SM56 PCI modem" CLASS=0780 PCIDEV=11d4:1805 SUBSYS=11d4:1805 IRQ=12 IDENT=Motorola_not_supported For candidate modem in: 00:09.0 0780 Communication controller: Analog Devices SM56 PCI modem Primary device ID: 11d4:1805 Support type needed or chipset: Motorola_not_supported Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.1 and the compiler used in kernel assembly: 4.4.1 The patch utility is needed and is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.31-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 22:55 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- -- Thanks, Vikas