Please help me interpret the attached diagnostics. This is a dual-boot
machine, and Win7 sees a softmodem.
Thanks.
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.31-14-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64,
Linux version 2.6.31-14-generic (buildd@crested) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009
scanModem update of: 2009_11_14
The dialer utility package WVDIAL does not appear to be installed on your System.
For Ubuntu Jaunty users, there are at the bottom of http://linmodems.technion.ac.il/packages/:
wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems.
wvdial_jaunty_i386.zip for 32 bit systems.
These are about 1 MB in size. After downloaded and copied into your Linux partition:
$ unzip wv*.zip
Within the new folder:
$ sudo dpkg -i *.deb
will complete the wvdial installation
Please read Modem/DOCs/wvdial.txt for usage information.
The dkms driver upgrade utilities are installed,
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 066f:2010 SigmaTel, Inc.
ID 046d:c018 Logitech, Inc. Optical Wheel Mouse
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 04:00.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
04:00.0 11c1:0630 11c1:0630 Communication controller: Agere Systems Device 0630
Modem interrupt assignment and sharing:
7: 1 0 IO-APIC-edge
--- Bootup diagnostics for card in PCI slot 04:00.0 ----
[ 0.306441] pci 0000:04:00.0: reg 10 64bit mmio: [0xfd9ff000-0xfd9fffff]
[ 0.306477] pci 0000:04:00.0: PME# supported from D3hot D3cold
[ 0.306481] pci 0000:04:00.0: PME# disabled
The PCI slot 04:00.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:05.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:05.0 10de:03f0 103c:2a6c Audio device: nVidia Corporation MCP61 High Definition Audio
Modem interrupt assignment and sharing:
23: 9 5559 IO-APIC-fasteoi ehci_hcd:usb1, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:05.0 ----
[ 0.305918] pci 0000:00:05.0: reg 10 32bit mmio: [0xfe024000-0xfe027fff]
[ 0.305942] pci 0000:00:05.0: PME# supported from D3hot D3cold
[ 0.305944] pci 0000:00:05.0: PME# disabled
[ 28.115577] HDA Intel 0000:00:05.0: PCI INT B -> Link[AAZA] -> GSI 23 (level, low) -> IRQ 23
[ 28.115602] HDA Intel 0000:00:05.0: setting latency timer to 64
[ 29.750091] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:05.0/input/input5
The PCI slot 00:05.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.20
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1
00-02: ALC888 Analog : ALC888 Analog : capture 1
about /proc/asound/cards:
------------------------
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0xfe024000 irq 23
PCI slot 00:05.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 04:00.0:
Modem chipset detected on
NAME="Communication controller: Agere Systems Device 0630 "
CLASS=0780
PCIDEV=11c1:0630
SUBSYS=11c1:0630
IRQ=7
IDENT=agrsm
For candidate modem in: 04:00.0
0780 Communication controller: Agere Systems Device 0630
Primary device ID: 11c1:0630
Support type needed or chipset: agrsm
There is no agrsm software support for x86_64 systems, through the modem may be
supported on Intel/i386 installations, which do more slowly servce x86_64 processors.
The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair.
There are a few different chipsets which use this driver pair, but they use different code resources:
Chipsets KV* PackageNames (most current as of November 2009)
----------------------------------------------------------------------------------------------
11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20091022_i386.deb or agrsm048pci-2.1.60_20091022.tar.gz
11c1:0620 2.6.28 agrsm06pci_2.1.80~20090825_i386.deb or agrsm06pci_2.1.80~20090825_i386.tar.gz
11c11040 (on HDA audio cards) 2.6.27 dkms-agrsm_2.1.80-9mdv2009.0_i386.deb or agrsm-2.1.80-10mdv2009.0.tar.gz
All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ , whereat additionally
automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm
General background agrsm_howto.txt
for rpm variants of dkms-agrsm , see http://linux.zsolttech.com/linmodem/agrsm/
------------------------------------------------------------------------------------------------
* KV == latest kernel release with a reported success
All of the above packages are dkms competent. This means that if your Linux distros dkms package
is previously installed, if provides for future updates matching forthcoming kernels.
-------------- end Agere Systems section -------------------
Predictive diagnostics for card in bus 00:05.0:
Modem chipset not detected on
NAME="Audio device: nVidia Corporation MCP61 High Definition Audio "
CLASS=0403
PCIDEV=10de:03f0
SUBSYS=103c:2a6c
IRQ=23
HDA=10de:03f0
SOFT=10de:03f0.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 10de:03f0.
If another modem card is present, then most likely 10de:03f0 does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 10de:03f0, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
sudo wvdialconf /etc/wvdial.conf
For candidate modem in: 00:05.0
0403 Audio device: nVidia Corporation MCP61 High Definition Audio
Primary device ID: 10de:03f0
Subsystem PCI_id 103c:2a6c
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.4.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.1
and the compiler used in kernel assembly: 4.4.1
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.31-14-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
