Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.31-14-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.31-14-generic (buildd@rothera) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 scanModem update of: 2009_09_15 The dialer utility package WVDIAL does not appear to be installed on your System. For Ubuntu Jaunty users, there are at the bottom of http://linmodems.technion.ac.il/packages/: wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems. wvdial_jaunty_i386.zip for 32 bit systems. These are about 1 MB in size. After downloaded and copied into your Linux partition: $ unzip wv*.zip Within the new folder: $ sudo dpkg -i *.deb will complete the wvdial installation Please read Modem/DOCs/wvdial.txt for usage information. Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 046d:c521 Logitech, Inc. MX620 Laser Cordless Mouse If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 00:08.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:08.0 10b9:5457 103c:002a Modem: ALi Corporation M5457 AC'97 Modem Controller Modem interrupt assignment and sharing: 10: 125958 XT-PIC-XT ohci_hcd:usb1, eth0, radeon@pci:0000:01:05.0 --- Bootup diagnostics for card in PCI slot 00:08.0 ---- [ 0.171217] pci 0000:00:08.0: reg 10 32bit mmio: [0xc0002000-0xc0002fff] [ 0.171229] pci 0000:00:08.0: reg 14 io port: [0x1400-0x14ff] [ 0.171275] pci 0000:00:08.0: PME# supported from D3hot D3cold [ 0.171283] pci 0000:00:08.0: PME# disabled [ 1.314737] serial 0000:00:08.0: enabling device (0000 -> 0003) [ 1.315239] serial 0000:00:08.0: PCI INT A -> Link[LNK6] -> GSI 10 (level, low) -> IRQ 10 [ 1.315253] serial 0000:00:08.0: PCI INT A disabled The PCI slot 00:08.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:06.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:06.0 10b9:5451 103c:002a Multimedia audio controller: ALi Corporation M5451 PCI AC-Link Controller Audio Device Modem interrupt assignment and sharing: 5: 391 XT-PIC-XT ALI 5451 --- Bootup diagnostics for card in PCI slot 00:06.0 ---- [ 0.171011] pci 0000:00:06.0: reg 10 io port: [0x1000-0x10ff] [ 0.171023] pci 0000:00:06.0: reg 14 32bit mmio: [0xc0001000-0xc0001fff] [ 0.171069] pci 0000:00:06.0: supports D1 D2 [ 0.171076] pci 0000:00:06.0: PME# supported from D2 D3hot D3cold [ 0.171084] pci 0000:00:06.0: PME# disabled [ 12.039104] ALI 5451 0000:00:06.0: enabling device (0005 -> 0007) [ 12.039613] ALI 5451 0000:00:06.0: PCI INT A -> Link[LNK7] -> GSI 5 (level, low) -> IRQ 5 The PCI slot 00:06.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.20 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALI 5451 : ALI 5451 : playback 32 : capture 1 about /proc/asound/cards: ------------------------ 0 [A5451 ]: ALI5451 - ALI 5451 ALI 5451 at 0x1000, irq 5 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:06.0: Modem chipset detected on NAME="Multimedia audio controller: ALi Corporation M5451 PCI AC-Link Controller Audio Device " CLASS=0401 PCIDEV=10b9:5451 SUBSYS=103c:002a IRQ=5 SOFT=10b9:5451.MC97 CodecClass=CXT IDENT=slmodemd SLMODEMD_DEVICE=hw:0,1 Driver=snd-ali5451 For candidate modem in: 00:06.0 0401 Multimedia audio controller: ALi Corporation M5451 PCI AC-Link Controller Audio Device Primary device ID: 10b9:5451 Subsystem PCI_id 103c:002a Softmodem codec or chipset from diagnostics: from Archives: CXTnn is a generic for all CXTnumbers, with Linuxant hsfmodem software support. Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-ali5451 provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.4.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.4.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa -shw:0,1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 00:08.0: Modem chipset detected on NAME="Modem: ALi Corporation M5457 AC'97 Modem Controller" CLASS=0703 PCIDEV=10b9:5457 SUBSYS=103c:002a IRQ=10 SOFT=10b9:5457.MC97 CodecArchived=CXT CodecClass=CXT IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:08.0 0703 Modem: ALi Corporation M5457 AC'97 Modem Controller Primary device ID: 10b9:5457 Subsystem PCI_id 103c:002a Softmodem codec or chipset from diagnostics: from Archives: CXT, a Conexant type using hsfmodem software. CXTnn is a generic for all CXTnumbers, with Linuxant hsfmodem software support. Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.02full_k2.6.31_14_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.31_14_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.1 and the compiler used in kernel assembly: 4.4.1 The patch utility is needed and is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.31-14-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 12:25 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------