Terry, The drivers were installed to /lib/modules/2.6.28-15-generic/updates/dkms/ When ever the kernel is updated, the dkms tool will compile matching agrmodem.ko and agrserial.ko for the new kernel. The agrsm048pci-2.1.60 package NEVER has to be reinstalled. When you bootup, again run $ ./scanModem to check if the presence of the drivers had aided the problem: [ 0.499765] pci 0000:00:0a.0: PME# disabled No use doing anything further yet. Until the modem acquires a functional Interrupt, trying dialers is useless. Send us the ModemData.txt MarvS On Tue, Oct 6, 2009 at 12:13 AM, <twray4@xxxxxxxxxxx> wrote: > Jacques, > > Please replace the same package name in ltmodem/11c11040/ > How can I do this? > ------------------------------------------------------------- > > terry@LIVINGROOM:~$ rm agrsm048*.deb > rm: cannot remove `agrsm048*.deb': No such file or directory > > IF rm is the remove command i went to the desktop r-click send to trash? > ------------------------------------------------------------- > > terry@LIVINGROOM:~$ sudo dpkg --purge agrsm048pc > [sudo] password for terry: > dpkg - warning: ignoring request to remove agrsm048pc which isn't installed. > ------------------------------------------------------------- > > terry@LIVINGROOM:~$ sudo dpkg --purge agrsm048pci-2.1.60 > dpkg - warning: ignoring request to remove agrsm048pci-2.1.60 which isn't installed. > ------------------------------------------------------------- > > terry@LIVINGROOM:~$ cd Desktop > terry@LIVINGROOM:~/Desktop$ sudo dpkg -i agrsm*.deb > Selecting previously deselected package agrsm048pci-2.1.60. > (Reading database ... 230654 files and directories currently installed.) > Unpacking agrsm048pci-2.1.60 (from agrsm048pci-2.1.60_20090905_i386.deb) ... > > The dkms driver autocompiling package is installed. > The drivers source code is being installed to the folder /usr/src/ > Then the drivers will be compiled and installed by the dkms tool > provided that your System has adequate compiling support. > Following kernel upgrades, complementary drivers will be > automatically compiled and installed. > > > Supported 11c1:048c modem chipset found. > > Setting up agrsm048pci-2.1.60 (20090905) ... > > Creating symlink /var/lib/dkms/agrsm048pci/2.1.60/source -> > /usr/src/agrsm048pci-2.1.60 > > DKMS: add Completed. > > Kernel preparation unnecessary for this kernel. Skipping... > > Building module: > cleaning build area.... > make KERNELRELEASE=2.6.28-15-generic -C /lib/modules/2.6.28-15-generic/build M=/var/lib/dkms/agrsm048pci/2.1.60/build...... > cleaning build area.... > > DKMS: build Completed. > > agrmodem.ko: > Running module version sanity check. > - Original module > - No original module exists within this kernel > - Installation > - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ > > agrserial.ko: > Running module version sanity check. > - Original module > - No original module exists within this kernel > - Installation > - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ > > depmod....... > > DKMS: install Completed. > > I GNOME PPP,detect.It did not find modem. > I truly am new to this.Like a baby led by the hand step by step. > > MarvS & Jacques & All who Help I Thank You..... > > > Terry W. Ray > > ----- Original Message ----- > From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> > To: twray4@xxxxxxxxxxx > Sent: Monday, October 5, 2009 7:51:15 PM GMT -06:00 US/Canada Central > Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic > > Jacques, > > Please replace the same package name in ltmodem/11c11040/ > > Terry, > > First delete the old package: > $ rm agrsm048*.deb > > Next clean out any old remnants with: > $ sudo dpkg --purge agrsm048pc > $ sudo dpkg --purge agrsm048pci-2.1.60 > > Try the attached, per below. > $ sudo dpkg -i agrsm*.deb > > It was only necessary to change an internal version spec. > > Report back > > MarvS > ====== > $ sudo dpkg -i agrsm048pci-2.1.60_20090905_i386.deb > Selecting previously deselected package agrsm048pci-2.1.60. > (Reading database ... 142798 files and directories currently installed.) > Unpacking agrsm048pci-2.1.60 (from agrsm048pci-2.1.60_20090905_i386.deb) ... > > The dkms driver autocompiling package is installed. > The drivers source code is being installed to the folder /usr/src/ > Then the drivers will be compiled and installed by the dkms tool > provided that your System has adequate compiling support. > Following kernel upgrades, complementary drivers will be > automatically compiled and installed. > > > Supported 11c1:048c or 11c1:048f PCI card modem not found!! > Assuming development work and > thus any proceeding with package installation, > with source code in folder /usr/src/ > > > Setting up agrsm048pci-2.1.60 (20090905) ... > > Creating symlink /var/lib/dkms/agrsm048pci/2.1.60/source -> > /usr/src/agrsm048pci-2.1.60 > > DKMS: add Completed. > > Kernel preparation unnecessary for this kernel. Skipping... > > Building module: > cleaning build area.... > make KERNELRELEASE=2.6.28-15-generic -C > /lib/modules/2.6.28-15-generic/build > M=/var/lib/dkms/agrsm048pci/2.1.60/build.... > cleaning build area.... > > DKMS: build Completed. > > agrmodem.ko: > Running module version sanity check. > - Original module > - Found /lib/modules/2.6.28-15-generic/updates/dkms/agrmodem.ko > - Storing in > /var/lib/dkms/agrsm048pci/original_module/2.6.28-15-generic/i686/ > - Archiving for uninstallation purposes > - Installation > - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ > > agrserial.ko: > Running module version sanity check. > - Original module > - Found /lib/modules/2.6.28-15-generic/updates/dkms/agrserial.ko > - Storing in > /var/lib/dkms/agrsm048pci/original_module/2.6.28-15-generic/i686/ > - Archiving for uninstallation purposes > - Installation > - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ > > depmod.... > > DKMS: install Completed. > > > On Mon, Oct 5, 2009 at 7:35 PM, Marvin Stodolsky > <marvin.stodolsky@xxxxxxxxx> wrote: >> Terry, >> >> Just wait. I'll check the agrsm048pci 2.1.60~20090905 package out. >> >> MarvS >> >> On Mon, Oct 5, 2009 at 3:09 PM, <twray4@xxxxxxxxxxx> wrote: >>> >>> This is the readout of of the >>> >>> $ sudo dpkg -i agrsm*.deb >>> >>> terry@LIVINGROOM:~/Desktop$ sudo dpkg -i agrsm*.deb >>> [sudo] password for terry: >>> (Reading database ... 230654 files and directories currently installed.) >>> Preparing to replace agrsm048pci 2.1.60~20090905 (using agrsm048pci_2.1.60~20090905_i386.deb) ... >>> >>> Error! There are no instances of module: agrsm048pci >>> 2.1.60~20090905 located in the DKMS tree. >>> >>> The dkms driver autocompiling package is installed. >>> The drivers source code is being installed to the folder /usr/src/ >>> Then the drivers will be compiled and installed by the dkms tool >>> provided that your System has adequate compiling support. >>> Following kernel upgrades, complementary drivers will be >>> automatically compiled and installed. >>> >>> >>> Supported 11c1:048c modem chipset found. >>> >>> Unpacking replacement agrsm048pci ... >>> Setting up agrsm048pci (2.1.60~20090905) ... >>> >>> Error! Could not find module source directory. >>> Directory: /usr/src/agrsm048pci-2.1.60~20090905 does not exist. >>> >>> Error! DKMS tree does not contain: agrsm048pci-2.1.60~20090905 >>> Build cannot continue without the proper tree. >>> >>> Error! DKMS tree does not contain: agrsm048pci-2.1.60~20090905 >>> Build cannot continue without the proper tree. >>> >>> I's this the list that MarvS told me to report back too? >>> What do you think I should do next? >>> >>> PS: I have less than a week of sudo command exp....... >>> >>> I will continue to Thank You All For Your Help.......... >>> >>> >>> >>> >>> >>> Terry W. Ray >>> >>> ----- Original Message ----- >>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>> To: twray4@xxxxxxxxxxx, "Linmodems" <discuss@xxxxxxxxxxxxx> >>> Sent: Saturday, October 3, 2009 7:12:47 PM GMT -06:00 US/Canada Central >>> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic >>> >>> Under Linux, install the attached and agrsm-tools packages with: >>> $ sudo dpkg -i agrsm*.deb >>> >>> MarvS >>> >>> On Sat, Oct 3, 2009 at 8:10 PM, Marvin Stodolsky >>> <marvin.stodolsky@xxxxxxxxx> wrote: >>>> Terry, >>>> >>>> Your modem is a rather strange hack, because >>>> >>>> Communication controller: Agere Systems V.92 56K WinModem " >>>> CLASS=0780 >>>> PCIDEV=11c1:048c >>>> equivalent to PCI\VEN_11C1&DEV_048C >>>> >>>> is usually not coupled with an AC'97 audio card, but is usually on its >>>> own PCI card. >>>> >>>> Regardless from the bottom of >>>> http://linmodems.technion.ac.il/packages/ get wvdial_jaunty_i386.zip >>>> for later modem testing and dialout. To install: >>>> $ unzip wv*.zip >>>> $ cd wvdial_jaunty_i386 >>>> $ ls >>>> and install the whole package set with: >>>> $ sudo dpkg -i *.deb >>>> >>>> From http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ get >>>> agrsm-tools_0.0.1_all.deb >>>> which is a complementary testing utility. It will call wvdialconf if >>>> the drivers are functional >>>> >>>> I'll send you an easy installer package for your modem in a following email. >>>> Should you have an alternate Internet CONNECT, before your install >>>> these packages do: >>>> $ sudo apt-get install dkms >>>> This is an auto updating utility for drivers, but is not essential. >>>> >>>> Please report back to the List, not me directly. >>>> >>>> MarvS >>>> >>>> >>>> On Sat, Oct 3, 2009 at 6:57 PM, <twray4@xxxxxxxxxxx> wrote: >>>>> Hi >>>>> The MicroSoft diagnostic for Hardware ID is >>>>> PCI\VEN_11C1&DEV_048C&SUBSYS_044C11C1&REV_03 . >>>>> Did not find the SIL ID: . The Query Modem ATI5 has 2.2.98, PCI, Perlite, 19 >>>>> .Look at Attch. ModemLog_LSI >>>>> all ATI at end of log. >>>>> The ModemData.txt is after doing all on list you sent? >>>>> >>>>> I Thank You For Your Help >>>>> >>>>> >>>>> Terry W. Ray >>>>> >>>>> ----- Original Message ----- >>>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>>>> To: twray4@xxxxxxxxxxx >>>>> Sent: Saturday, October 3, 2009 8:25:45 AM GMT -06:00 US/Canada Central >>>>> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version >>>>> 2.6.28-15-generic >>>>> >>>>> Terry, >>>>> >>>>> The modem is coupled with the onboard sound AC'97. >>>>> But strangely no Subsystem is reported out, which is where the modem >>>>> chip resides usually. >>>>> Could be your modem is some spare parts hack by the motherboard assembler. >>>>> Try in order: >>>>> >>>>> 1) Run the Microsoft diagnostics, as described in SoftModem.txt to get >>>>> more info on the modem chip firmware or its drivers >>>>> 2) Detach as many external devices as possible to free up resources, >>>>> reboot & rerun scanModem >>>>> 3) Make a file with: >>>>> 4) >>>>> $ cat /etc/modules >>>>> is there is a line with "lp" put a # in front of it with: >>>>> $ sudo gedit /etc/modules >>>>> >>>>> 5) blacklist unnecessary drivers with: >>>>> $ sudo gedit /etc/modprobe.d/terry.conf >>>>> containing lines: >>>>> >>>>> blacklist snd_atiixp_modem >>>>> blacklist snd_via82xx_modem >>>>> # only supporting old parallel printers >>>>> blacklist parport >>>>> >>>>> Rerun scanModem and report back. >>>>> >>>>> MarvS >>>>> >>>>> On Sat, Oct 3, 2009 at 1:20 AM, <twray4@xxxxxxxxxxx> wrote: >>>>>> I only have PCI modem card Agere Systems V.92 56K WinModem. >>>>>> I puled the card out & rerun scanModem. >>>>>> The VIA Technologies, Inc. AC'97 Modem Controller I thing is part of the >>>>>> VIA >>>>>> KM400 chipset VIA8237 south bridge or PCI controller or onboard sound >>>>>> AC'97. >>>>>> There are no other phone jack but the winmodem pci card >>>>>> Your help is greatl....I dont know where you find the time....But I Thank >>>>>> You..... >>>>>> Terry W. Ray >>>>>> >>>>>> ----- Original Message ----- >>>>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>>>>> To: "Terry Ray" <twray4@xxxxxxxxxxx> >>>>>> Cc: discuss@xxxxxxxxxxxxx >>>>>> Sent: Thursday, October 1, 2009 9:43:07 PM GMT -06:00 US/Canada Central >>>>>> Subject: Re: Modem >>>>>> >>>>>> Terry >>>>>> >>>>>> Under Ubuntu CPU=i686, Linux version 2.6.28-15-generic >>>>>> you have two modems installed: >>>>>> >>>>>> "Communication controller: Agere Systems V.92 56K WinModem " >>>>>> CLASS=0780 >>>>>> PCIDEV=11c1:048c >>>>>> with Modem interrupt assignment and sharing: >>>>>> =================================== >>>>>> The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! >>>>>> >>>>>> "Communication controller: VIA Technologies, Inc. AC'97 Modem Controller " >>>>>> CLASS=0780 >>>>>> PCIDEV=1106:3068 >>>>>> Modem interrupt assignment and sharing: >>>>>> 22: 26510 IO-APIC-fasteoi VIA8237 >>>>>> --- Bootup diagnostics for card in PCI slot 00:11.6 ---- >>>>>> [ 12.745251] VIA 82xx Modem 0000:00:11.6: enabling device (0000 -> 0001) >>>>>> [ 12.745699] VIA 82xx Modem 0000:00:11.6: PCI INT C -> Link[ALKC] -> >>>>>> GSI 22 (level, low) -> IRQ 22 >>>>>> [ 13.496024] VIA 82xx Modem 0000:00:11.6: setting latency timer to 64 >>>>>> [ 14.000227] VIA 82xx Modem 0000:00:11.6: PCI INT C disabled >>>>>> [ 14.000248] VIA 82xx Modem: probe of 0000:00:11.6 failed with error -13 >>>>>> >>>>>> Neither of them are currently serviceable under Linux because of IRQ >>>>>> (interrupt) service problem. >>>>>> >>>>>> Please alternately remove one modem card. >>>>>> Then rerun scanModem and send us the new ModemData.txt for each one. >>>>>> Then we can further advise. >>>>>> >>>>>> MarvS >>>>>> scanModem maintainer >>>>>> >>>>>> >>>>>> >>>>>> On Thu, Oct 1, 2009 at 9:29 PM, Terry Ray <twray4@xxxxxxxxxxx> wrote: >>>>>>> I am new to gnu/linux. Help Me? >>>>>>> >>>>>>> >>>>>> >>>>> >>>> >>> >> >