On Sunday 04 October 2009 01:20:59 pm Jacques Goldberg wrote: > Your harsh criticism is not the best way to express gratitude to a > volunteer who has done a tremendous amount of work for a tremendous > number of people since Intel has ceased its modem development and > maintenance activities. > There was no intent to express gratitude, simply an attempt to inform someone about the way it really is before they waste a lot of time. > > > Please be a little more tolerant with somebody who not only gets no > income but pays the hardware used to serve us. You don't volunteer to maintain a package unless you are willing to do just that. You certainly don't volunteer to maintain a package just so you can redirect anyone with a corporate email address to HP contract services to boost company revenue. The response I would have gotten, had I used a Gmail account would have been significantly different. The central crux of the issue (which you and many others seem willing to overlook/miss) is that I was asked to fork over $3-$15K for support because I didn't bother to use a Gmail address like many others here on the list. That was a severe breach of the "volunteer" quality/aspect you are touting. > > As President of Logikal Solutions, you certainly make (part of) your > living of selling your work, and have to pay the tools and salaries of > your employees. > I sell services on business quality platforms, not Unix and Linux. I deliberately don't sell services on either of those platforms because _nobody_ pays for them. RedHat is about out of business. Sun will be a memory before the end of 2011 (if not this year). A good number of other Unix/Linux companies have already went out of business and their products have completely disappeared from the marketplace. Whenever I do software work on a Linux platform I release it and never look back at it. I don't go out and volunteer to support a package for a non-paying community in an effort to direct persons to a paying channel, which is what happened. Had he simply said he would add it on the list and it would be a very long time before he got to it, I wouldn't have cared. That wasn't said, or even hinted at. Instead, a VOLUNTEER directed me to HP CONTRACT SERVICES to generate revenue from what they are supposedly volunteering to support. The criticism isn't harsh, it was earned. > > Have you considered offering him a job with your Company? He may be > jobless, you know, in today's world. > He is not unemployed. He is currently using a VOLUNTEER position to direct users to HP CONTRACT SERVICES. > Logikal Solutions might benefit from his very wide experience, and you > might find yourself, personally, having become one of the many who > support free Linux, not directly spending a cent on Linux development, > just creating the conditions under which one of your employees would be > happy giving some of his free time. > Feel free to donate your free time to whatever pursuits you enjoy. NEVER VOLUNTEER TO SUPPORT A PACKAGE THEN REDIRECT USERS TO CONTRACT SERVICES. That is an unforgivable breach of ethics for which NO excuses can be made. -- Roland Hughes, President Logikal Solutions (630)-205-1593 (cell) http://www.theminimumyouneedtoknow.com http://www.infiniteexposure.net http://www.logikalsolutions.com