Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-24-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-24-generic (buildd@rothera) (gcc version 4.2.4 (Ubuntu 4.2.4-1ubuntu3)) #1 SMP Tue Aug 18 17:04:53 UTC 2009 scanModem update of: 2009_08_15 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 0951:1613 Kingston Technology ID 0ab0:0001 Arrow Strong Electronics Co., Ltd If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 00:09.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:09.0 8086:1080 8086:1000 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:09.0 ---- [ 50.672912] ACPI: PCI Interrupt 0000:00:09.0[A] -> GSI 17 (level, low) -> IRQ 16 [ 50.673534] 0000:00:09.0: ttyS1 at I/O 0xd008 (irq = 16) is a 16450 [ 50.673853] 0000:00:09.0: ttyS2 at I/O 0xd010 (irq = 16) is a 8250 [ 50.674162] 0000:00:09.0: ttyS3 at I/O 0xd018 (irq = 16) is a 16450 [ 50.674258] Couldn't register serial port 0000:00:09.0: -28 For candidate card in slot 00:0a.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:0a.0 11d4:1805 11d4:1805 Communication controller: Analog Devices SM56 PCI modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:0a.0 ---- === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:09.0: Modem chipset detected on NAME="Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI " CLASS=0703 PCIDEV=8086:1080 SUBSYS=8086:1000 IRQ=16 IDENT=INTEL537EP For candidate modem in: 00:09.0 0703 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI Primary device ID: 8086:1080 Support type needed or chipset: INTEL537EP Predictive diagnostics for card in bus 00:0a.0: Modem chipset detected on NAME="Communication controller: Analog Devices SM56 PCI modem" CLASS=0780 PCIDEV=11d4:1805 SUBSYS=11d4:1805 IRQ=10 IDENT=Motorola_not_supported For candidate modem in: 00:0a.0 0780 Communication controller: Analog Devices SM56 PCI modem Primary device ID: 11d4:1805 Support type needed or chipset: Motorola_not_supported Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.4 and the compiler used in kernel assembly: 4.2.4 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.24-24-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 Oct 4 2007 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------