Juergen, Copied ModemData.txt here inline: But if you can do the following, I think it would be better because scanModem detects two modems one of which could be supported by SLMODEMD.gcc4.3.tar.gz,but I am not 100% sure so if you can do this part which scanModem suggests: If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. We would gladly try to help. Regards, Antonio Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Linux Mint 7 Gloria - Main Edition kernel 2.6. 28-11-generic With this Subject Line cogent experts will be alerted, and useful case names le ft in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux ex perts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup serv ice. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provid er mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux Mint 7 Gloria - Main Edition Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3 -5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 scanModem update of: 2008_05_01 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 1d6b:0002 Linux Foundation 2.0 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1307:0165 Transcend Information, Inc. ID 064e:c107 Suyin Corp. ID 1d6b:0002 Linux Foundation 2.0 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub USB modems not recognized For candidate card in slot 00:14.2, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.2 1002:4383 103c:30fb Audio device: ATI Technologies I nc SBx00 Azalia Modem interrupt assignment and sharing: 16: 71 2543 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, HDA Intel --- Bootup diagnostics for card in PCI slot 00:14.2 ---- [ 0.620260] pci 0000:00:14.2: reg 10 64bit mmio: [0xd2500000-0xd2503fff] [ 0.620300] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold [ 0.620304] pci 0000:00:14.2: PME# disabled [ 12.552302] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 1 6 [ 12.552481] HDA Intel 0000:00:14.2: setting latency timer to 64 [ 12.592194] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:14.2/inp ut/input9 The PCI slot 00:14.2 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 01:05.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:05.1 1002:960f 1002:960f Audio device: ATI Technologies I nc RS780 Azalia controller Modem interrupt assignment and sharing: 19: 0 0 IO-APIC-fasteoi ehci_hcd:usb2, HDA Intel --- Bootup diagnostics for card in PCI slot 01:05.1 ---- [ 0.620656] pci 0000:01:05.1: reg 10 32bit mmio: [0xd2410000-0xd2413fff] [ 0.620678] pci 0000:01:05.1: supports D1 D2 [ 12.673129] HDA Intel 0000:01:05.1: PCI INT B -> GSI 19 (level, low) -> IRQ 1 9 [ 12.673239] HDA Intel 0000:01:05.1: irq 2297 for MSI/MSI-X [ 12.673266] HDA Intel 0000:01:05.1: setting latency timer to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. PCI slot 00:14.2 01:05.1 has a High Definition Audio Card New HDA card type: The ALSA verion is 1.0.18 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 00-01: STAC92xx Digital : STAC92xx Digital : playback 1 01-03: ATI HDMI : ATI HDMI : playback 1 about /proc/asound/cards: ------------------------ 0 [SB ]: HDA-Intel - HDA ATI SB HDA ATI SB at 0xd2500000 irq 16 1 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xd2410000 irq 2297 Modem support under STAC92xx audio card hosts may require upgrade of snd-hda-intel + its dependent drivers to ALSA version 1.0.16. The following modem only worked after the upgrade from to 1.0.16 from 1.0.14 PCI ID SubsystemID Name --------- --------- -------------- 8086:27d8 107b:0366 Audio device: Intel Corporation 82801G with ALSA diagnostics 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 Codec: Motorola Si3054 for 107b:0366 hosted modem chip: 0x10573057 For a standard Ubuntu system needed to support the driver compilation were === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] 00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a) 00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) 01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon H D 3200 Graphics] 01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller 08:00.0 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller 08:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controll er 08:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller 08:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller 09:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01) 0a:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E P CI Express Fast Ethernet controller (rev 02) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available o n your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAcariboo.tgz The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/i nclude/ . For martian_modem, additional required packages are libc6-dev (and for Debian/U buntu, linux-libc-dev). The also required headers of package libc6 are commonly installed by default. When compiling ALSA drivers, the utility "patch" will als o be needed. For Debian and some related distributions, a package kernel-kbuild-2.6-28 may be needed to support driver compiling If a driver compilation fails, with message including some lack of some FileName .h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minim al additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed package For Debian/Ubuntu related distributions, run the following command to display th e needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 09:25 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: eth0 eth1 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to black list unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- cariboo@cariboo-laptop ~ $ lspci -v 00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 0 Capabilities: <access denied> 00:01.0 PCI bridge: Hewlett-Packard Company Device 9602 Flags: bus master, 66MHz, medium devsel, latency 64 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 00007000-00007fff Memory behind bridge: d2300000-d24fffff Prefetchable memory behind bridge: 00000000c0000000-00000000cfffffff Capabilities: <access denied> Kernel modules: shpchp 00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=02, subordinate=07, sec-latency=0 I/O behind bridge: 00003000-00006fff Memory behind bridge: d1300000-d22fffff Prefetchable memory behind bridge: 00000000d0000000-00000000d0ffffff Capabilities: <access denied> Kernel driver in use: pcieport-driver Kernel modules: shpchp 00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=08, subordinate=08, sec-latency=0 Memory behind bridge: d1200000-d12fffff Prefetchable memory behind bridge: 00000000b0000000-00000000b00fffff Capabilities: <access denied> Kernel driver in use: pcieport-driver Kernel modules: shpchp 00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=09, subordinate=09, sec-latency=0 Memory behind bridge: d1100000-d11fffff Capabilities: <access denied> Kernel driver in use: pcieport-driver Kernel modules: shpchp 00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=0a, subordinate=0a, sec-latency=0 I/O behind bridge: 00002000-00002fff Memory behind bridge: b0100000-b01fffff Prefetchable memory behind bridge: 00000000d1000000-00000000d10fffff Capabilities: <access denied> Kernel driver in use: pcieport-driver Kernel modules: shpchp 00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] (prog-if 01) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 22 I/O ports at 8038 [size=8] I/O ports at 804c [size=4] I/O ports at 8030 [size=8] I/O ports at 8048 [size=4] I/O ports at 8010 [size=16] Memory at d2508000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ahci 00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller (prog-if 10) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16 Memory at d2507000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller (prog-if 10) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16 Memory at d2506000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller (prog-if 20) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 17 Memory at d2508500 (32-bit, non-prefetchable) [size=256] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller (prog-if 10) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18 Memory at d2505000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller (prog-if 10) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18 Memory at d2504000 (32-bit, non-prefetchable) [size=4K] Kernel driver in use: ohci_hcd 00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller (prog-if 20) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 19 Memory at d2508400 (32-bit, non-prefetchable) [size=256] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a) Subsystem: Hewlett-Packard Company Device 30fb Flags: 66MHz, medium devsel Capabilities: <access denied> Kernel driver in use: piix4_smbus Kernel modules: i2c-piix4 00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller (prog-if 8a [Master SecP PriP]) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16 I/O ports at 01f0 [size=8] I/O ports at 03f4 [size=1] I/O ports at 0170 [size=8] I/O ports at 0374 [size=1] I/O ports at 8000 [size=16] Capabilities: <access denied> Kernel driver in use: pata_atiixp 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, slow devsel, latency 64, IRQ 16 Memory at d2500000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, 66MHz, medium devsel, latency 0 00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge (prog-if 01) Flags: bus master, 66MHz, medium devsel, latency 64 Bus: primary=00, secondary=80, subordinate=8f, sec-latency=64 I/O behind bridge: 00001000-00001fff 00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40) Flags: fast devsel Capabilities: <access denied> 00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map Flags: fast devsel 00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller Flags: fast devsel 00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control Flags: fast devsel Capabilities: <access denied> 00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control Flags: fast devsel 01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, fast devsel, latency 0, IRQ 18 Memory at c0000000 (32-bit, prefetchable) [size=256M] I/O ports at 7000 [size=256] Memory at d2400000 (32-bit, non-prefetchable) [size=64K] Memory at d2300000 (32-bit, non-prefetchable) [size=1M] Capabilities: <access denied> 01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller Subsystem: ATI Technologies Inc RS780 Azalia controller Flags: bus master, fast devsel, latency 0, IRQ 19 Memory at d2410000 (32-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 08:00.0 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at d1200300 (32-bit, non-prefetchable) [size=256] Expansion ROM at b0000000 [disabled] [size=64K] Capabilities: <access denied> Kernel driver in use: sdhci-pci Kernel modules: sdhci-pci 08:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller (prog-if 01) Subsystem: Hewlett-Packard Company Device 30fb Flags: fast devsel, IRQ 17 Memory at d1200200 (32-bit, non-prefetchable) [size=256] Capabilities: <access denied> Kernel modules: sdhci-pci 08:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, fast devsel, latency 0, IRQ 5 Memory at d1200100 (32-bit, non-prefetchable) [size=256] Capabilities: <access denied> 08:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, fast devsel, latency 0, IRQ 5 Memory at d1200000 (32-bit, non-prefetchable) [size=256] Capabilities: <access denied> 09:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01) Subsystem: Hewlett-Packard Company Device 137f Flags: bus master, fast devsel, latency 0, IRQ 18 Memory at d1100000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: wl Kernel modules: wl 0a:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02) Subsystem: Hewlett-Packard Company Device 30fb Flags: bus master, fast devsel, latency 0, IRQ 2298 I/O ports at 2000 [size=256] Memory at d1010000 (64-bit, prefetchable) [size=4K] Memory at d1000000 (64-bit, prefetchable) [size=64K] Expansion ROM at d1020000 [disabled] [size=128K] Capabilities: <access denied> Kernel driver in use: r8169 Kernel modules: r8169 cariboo@cariboo-laptop ~ $ Juergen, On 7/6/09, Juergen Grau <lunaazul@xxxxxxxxx> wrote: > Hi J.G., > > Your best bet is to send this information to the linmodems discussion > group. > My knowledge of modems is chiefly related to the ESS 2898, whose > driver I maintain. > > Good luck, > Jeff > PS: http://linmodems.technion.ac.il/ > - Show quoted text - > > =============================================================================== > > Hello Jeff, > Maybe you remember me...You helped me big time with all kind of > WinModem issues..... > > Despite all warnings from several Forums Discussions I'll try it again > to get a soft-modem running. > > On a new HP Laptop dv4 AMD Turion, 4GB RAM, 320GB HD I installed, so far > successfully, Linux Mint 7 Main Edition (Gloria) together with the > factory installation of Windows Vista. The model is "HP - Pavilion dv4 > 1320ca". > I have trouble to set up a Dial-Up connection (which I depend on), and I > contact you because I need help. > I already ran "scanModem" and I attach 'ModemData.txt' and 'dmesg.txt'. > I also attach the file "ALSAcariboo.tar.gz" which was generated by > scanModem and lspci -v. > Please, let me know if any further info is needed. > Thanks in advance > J.G. > >