Dear friends: I need your help for installing my Motorola SM56 fax/modem
on my amd64 with Debian Stable 5.0. Here is a ModemData.txt file genered
by scanModem.
Thank a million.
Greetings,
Cary Karell
---------------------------------------
Red Telematica de Salud - Cuba
CNICM - Infomed
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.26-1-amd64
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64,
Linux version 2.6.26-1-amd64 (Debian 2.6.26-13) (waldi@xxxxxxxxxx) (gcc version 4.1.3 20080704 (prerelease) (Debian 4.1.2-24)) #1 SMP Sat Jan 10 17:57:00 UTC 2009
scanModem update of: 2009_04_28
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 3538:0054 Power Quotient International Co., Ltd
ID 046d:c018 Logitech, Inc. Optical Wheel Mouse
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 02:05.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
02:05.0 1057:3052 1057:3020 Modem: Motorola SM56 Data Fax Modem
Modem interrupt assignment and sharing:
22: 18078 IO-APIC-fasteoi sata_sil
--- Bootup diagnostics for card in PCI slot 02:05.0 ----
[ 1.045370] ACPI: PCI Interrupt 0000:02:05.0[A] -> GSI 22 (level, low) -> IRQ 22
[ 1.045698] 0000:02:05.0: ttyS2 at I/O 0xdc08 (irq = 22) is a 16450
[ 1.045899] 0000:02:05.0: ttyS3 at I/O 0xdc10 (irq = 22) is a 8250
[ 1.046002] Couldn't register serial port 0000:02:05.0: -28
For candidate card in slot 00:14.2, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:14.2 1002:437b 1043:81c9 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller
Modem interrupt assignment and sharing:
16: 2394 IO-APIC-fasteoi HDA Intel
--- Bootup diagnostics for card in PCI slot 00:14.2 ----
[ 8.874346] ACPI: PCI Interrupt 0000:00:14.2[A] -> GSI 16 (level, low) -> IRQ 16
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.16
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-04: ALC880 Analog : ALC880 Analog : capture 2
00-00: ALC880 Analog : ALC880 Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0xfe024000 irq 16
PCI slot 00:14.2 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.26-1-amd64/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 02:05.0:
Modem chipset detected on
NAME="Modem: Motorola SM56 Data Fax Modem "
CLASS=0703
PCIDEV=1057:3052
SUBSYS=1057:3020
IRQ=22
IDENT=slamr
For candidate modem in: 02:05.0
0703 Modem: Motorola SM56 Data Fax Modem
Primary device ID: 1057:3052
Support type needed or chipset: slamr
1057:3052 has a Motorola chipset, poorly supported by Motorola itself
However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!!
It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver.
There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052
similarly added. See messages from Zello:
http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html
http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html
and Alvaro Aguirre about the ungrab-winmodem fix:
http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html
For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt
The modem is supported by the Smartlink
plus the slmodemd helper utility. Read the
DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
For 2.6.26-1-amd64 compiling drivers is necessary. As of October 2007 the current packages at
http://linmodems.technion.ac.il/packages/smartlink/ are the
ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Predictive diagnostics for card in bus 00:14.2:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller "
CLASS=0403
PCIDEV=1002:437b
SUBSYS=1043:81c9
IRQ=16
HDA=1002:437b
SOFT=1002:437b.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 1002:437b.
If another modem card is present, then most likely 1002:437b does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 1002:437b, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
wvdialconf /etc/wvdial.conf
For candidate modem in: 00:14.2
0403 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller
Primary device ID: 1002:437b
Subsystem PCI_id 1043:81c9
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.1.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.1.3
and the compiler used in kernel assembly: 4.1.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.1
linuc_headers base folder /lib/modules/2.6.26-1-amd64/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
For Debian and some related distributions, a package kernel-kbuild-2.6-26 may be needed to support driver compiling.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
/etc/udev/rules.d/80-drivers.rules:SUBSYSTEM=="atm", RUN+="dsl-modem.agent"
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
/etc/modprobe.d/alsa-base-blacklist:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/alsa-base-blacklist:# blacklist snd-atiixp-modem
/etc/modprobe.d/alsa-base-blacklist:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
For Debian users, the linux-headers-2.6.26-1-amd64.deb can be used instead of kernel-source/