Ammar, RE: For candidate card in slot 02:03.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:03.0 2000:2800 1801:2800 Modem: Smart Link Ltd. SmartPCI2800 V.92 PCI Soft DFT Modem interrupt assignment and sharing: 19: 0 IO-APIC-fasteoi uhci_hcd:usb3 --- Bootup diagnostics for card in PCI slot 02:03.0 ---- [ 0.550903] pci 0000:02:03.0: reg 10 32bit mmio: [0xf6000000-0xf6ffffff] [ 0.550943] pci 0000:02:03.0: PME# supported from D3hot D3cold [ 0.550948] pci 0000:02:03.0: PME# disabled [ 1.644283] serial 0000:02:03.0: PCI INT A -> GSI 19 (level, low) -> IRQ 19 [ 1.644291] serial 0000:02:03.0: PCI INT A disabled The PCI slot 02:03.0 of the modem card may be disabled early in a bootup process, ========= Your major problem is the [ 1.644291] serial 0000:02:03.0: PCI INT A disabled This 0000:02:03.0 PCI slot must be enabled before the modem can be responsive. Try detaching all possible external hardware, and rerun ./scanModem to assess if the situation improves. Also from http://linmodems.technion.ac.il/packages/smartlink/Ubuntu/ get the slamr-2.6.28-11-generic.tar.gz Unpack under Linux with: $ tar zxf slamr*.tar.gz and browse the files in the new slamr-2.6.28-11-generic/ folder $ sudo ./setup will install drivers you need. But they cannot serve the modem until the 0000:02:03.0: PCI INT A disabled is cured. Also read the end of "setup" with a text browser, to see follow up instructions cogent to a functional installation. MarvS On Mon, May 25, 2009 at 8:46 AM, Ammar Mlli <ammar.mlle@xxxxxxxxx> wrote: > any one help me .. > thank you all >