Hello Linmodem group,
I am a new Linux user, slowly learning how to make my system do what I
want it to do, how I want it to do it.
I have cable internet which I access largely via a home wireless network
but on occasion I need to send a fax.
My system appears to be able to find my modem. It can also dial (I
think" because I see a busy light on another phone when it is attempting
to fax.
In the efax-gtk activity window I see the following:
Socket running on port 9900
Print job received on socket
efax-0.9a: 20:05:49 opened /dev/ttySL0
efax-0.9a: 20:05:50 using modem:1 in class 1
efax-0.9a: 20:05:50 dialing T5194376139
efax-0.9a: 20:07:50 Error: dial command failed
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.001
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.002
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.003
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.004
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.005
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.006
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.007
efax-0.9a: 20:07:50 failed page
/home/tina/efax-gtk-server/efax-gtk-server-sg6Jx9.008
efax-0.9a: 20:07:53 finished - unrecoverable error
I have attached the ModemData file from scanmodem.
Any assistance gratefully accepted
Tina Lively
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.28-11-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009
scanModem update of: 2009_05_12
The modem symbolic link is /dev/modem -> ttySL0
The slmodemd set symbolic link is /dev/ttySL0 -> /dev/pts/2
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_atiixp_modem snd_via82xx_modem snd_intel8x0m
Attached USB devices are:
ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.28-11-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009
scanModem update of: 2009_05_12
The modem symbolic link is /dev/modem -> ttySL0
The slmodemd set symbolic link is /dev/ttySL0 -> /dev/pts/2
For candidate card in slot 00:02.6, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
There are no blacklisted modem drivers in /etc/modprobe* files
00:02.6 1039:7013 1028:0195 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller
Modem interrupt assignment and sharing:
18: 2326 IO-APIC-fasteoi SiS SI7012, SiS SI7013 Modem
Potentially useful modem drivers now loaded are:
snd_atiixp_modem snd_via82xx_modem snd_intel8x0m
--- Bootup diagnostics for card in PCI slot 00:02.6 ----
[ 0.678459] pci 0000:00:02.6: reg 10 io port: [0x1000-0x10ff]
[ 0.678469] pci 0000:00:02.6: reg 14 io port: [0x2400-0x247f]
[ 0.678516] pci 0000:00:02.6: supports D1 D2
[ 0.678519] pci 0000:00:02.6: PME# supported from D3hot D3cold
[ 0.678525] pci 0000:00:02.6: PME# disabled
[ 2.630666] serial 0000:00:02.6: PCI INT C -> GSI 18 (level, low) -> IRQ 18
[ 2.630675] serial 0000:00:02.6: PCI INT C disabled
[ 7269.457499] Intel ICH Modem 0000:00:02.6: PCI INT C -> GSI 18 (level, low) -> IRQ 18
The PCI slot 00:02.6 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.18
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1
00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1
about /proc/asound/cards:
------------------------
0 [SI7012 ]: ICH - SiS SI7012
SiS SI7012 with AD1981B at irq 18
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.18
The modem cards detected by "aplay -l" are:
card 1: Modem [SiS SI7013 Modem], device 0: Intel ICH - Modem [SiS SI7013 Modem - Modem]
The /proc/asound/pcm file reports:
-----------------------
00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1
00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1
01-00: Intel ICH - Modem : SiS SI7013 Modem - Modem : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [SI7012 ]: ICH - SiS SI7012
SiS SI7012 with AD1981B at irq 18
1 [Modem ]: ICH-MODEM - SiS SI7013 Modem
SiS SI7013 Modem at irq 18
Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1
-----------------------------------------------
Extended modem ID: codec=1 LIN1
Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs
-------------------------------
0:7c = 5349 and 0:7e = 4c27
are translated from hexadecimal code into the modem chip identifier: SIL27
The driver snd-intel8x0m with its dependent drivers:
snd_intel8x0m 22028 5
snd_ac97_codec 112292 4 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0
snd_pcm 82948 8 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss
snd 62628 27 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
snd_page_alloc 16904 5 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_pcm
----------
provide modem + audio support.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.18
The modem cards detected by "aplay -l" are:
card 1: Modem [SiS SI7013 Modem], device 0: Intel ICH - Modem [SiS SI7013 Modem - Modem]
The /proc/asound/pcm file reports:
-----------------------
00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1
00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1
01-00: Intel ICH - Modem : SiS SI7013 Modem - Modem : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [SI7012 ]: ICH - SiS SI7012
SiS SI7012 with AD1981B at irq 18
1 [Modem ]: ICH-MODEM - SiS SI7013 Modem
SiS SI7013 Modem at irq 18
Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1
-----------------------------------------------
Extended modem ID: codec=1 LIN1
Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs
-------------------------------
0:7c = 5349 and 0:7e = 4c27
are translated from hexadecimal code into the modem chip identifier: SIL27
The driver snd-intel8x0m with its dependent drivers:
snd_intel8x0m 22028 5
snd_ac97_codec 112292 4 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0
snd_pcm 82948 8 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss
snd 62628 27 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
snd_page_alloc 16904 5 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_pcm
----------
provide modem + audio support.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Attached USB devices are:
ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Predictive diagnostics for card in bus 00:02.6:
Modem chipset detected on
NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller "
CLASS=0703
PCIDEV=1039:7013
SUBSYS=1028:0195
IRQ=18
SOFT=1039:7013.MC97
CodecArchived=SIL27
CodecDiagnosed=SIL27
CodecClass=SIL
IDENT=slmodemd
SLMODEMD_DEVICE=modem:1
Driver=snd-intel8x0m
For candidate modem in: 00:02.6
0703 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller
Primary device ID: 1039:7013
Subsystem PCI_id 1028:0195
Softmodem codec or chipset from diagnostics: SIL27, an LSI/AgereSystems type
from Archives: SIL27
Support type needed or chipset: slmodemd
An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m
provides Low Level support enabling contact with the modem hardware.
For all BUT Conexant chip soft modems (using hsfmodem software)
complementary High Level support is through a Smartlink utility: slmodemd
Download from http://linmodems.technion.ac.il/packages/smartlink/
the package SLMODEMD.gcc4.3.tar.gz having a compiled slmodemd. Unpack under Linux with:
$ tar zxf SLMODEMD.gcc4.3.tar.gz
and read instructions therein. But briefly, the modem is setup with command:
sudo slmodemd -c YOUR_COUNTRY --alsa modem:1
reporting dynamic creation of ports:
/dev/ttySL0 --> /dev/pts/N , with N some number
Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
For candidate card in slot 00:02.6, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.3.3
and the compiler used in kernel assembly: 4.3.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder /lib/modules/2.6.28-11-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
Compressed files at: /usr/src/gspca.tar.bz2
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
00:02.6 1039:7013 1028:0195 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller
Modem interrupt assignment and sharing:
18: 2326 IO-APIC-fasteoi SiS SI7012, SiS SI7013 Modem
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link: lrwxrwxrwx 1 root root 6 2009-05-15 19:57 /dev/modem -> ttySL0
slmodemd created symbolic link /dev/ttySL0: lrwxrwxrwx 1 root root 10 2009-05-15 19:57 /dev/ttySL0 -> /dev/pts/2
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
--- Bootup diagnostics for card in PCI slot 00:02.6 ----
[ 0.678459] pci 0000:00:02.6: reg 10 io port: [0x1000-0x10ff]
[ 0.678469] pci 0000:00:02.6: reg 14 io port: [0x2400-0x247f]
[ 0.678516] pci 0000:00:02.6: supports D1 D2
[ 0.678519] pci 0000:00:02.6: PME# supported from D3hot D3cold
[ 0.678525] pci 0000:00:02.6: PME# disabled
[ 2.630666] serial 0000:00:02.6: PCI INT C -> GSI 18 (level, low) -> IRQ 18
[ 2.630675] serial 0000:00:02.6: PCI INT C disabled
[ 7269.457499] Intel ICH Modem 0000:00:02.6: PCI INT C -> GSI 18 (level, low) -> IRQ 18
The PCI slot 00:02.6 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 00:02.6:
Modem chipset detected on
NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller "
NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller "
CLASS=0703
PCIDEV=1039:7013
SUBSYS=1028:0195
IRQ=18
SOFT=1039:7013.MC97
CodecArchived=SIL27
CodecDiagnosed=SIL27
CodecClass=SIL
IDENT=slmodemd
SLMODEMD_DEVICE=modem:1
Driver=snd-intel8x0m
CLASS=0703
PCIDEV=1039:7013
SUBSYS=1028:0195
IRQ=18
SOFT=1039:7013.MC97
CodecArchived=SIL27
CodecDiagnosed=SIL27
CodecClass=SIL
IDENT=slmodemd
SLMODEMD_DEVICE=modem:1
Driver=snd-intel8x0m
For candidate modem in: 00:02.6
0703 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller
Primary device ID: 1039:7013
Subsystem PCI_id 1028:0195
Softmodem codec or chipset from diagnostics: SIL27, an LSI/AgereSystems type
from Archives: SIL27
Support type needed or chipset: slmodemd
An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m
provides Low Level support enabling contact with the modem hardware.
For all BUT Conexant chip soft modems (using hsfmodem software)
complementary High Level support is through a Smartlink utility: slmodemd
Download from http://linmodems.technion.ac.il/packages/smartlink/
the package SLMODEMD.gcc4.3.tar.gz having a compiled slmodemd. Unpack under Linux with:
$ tar zxf SLMODEMD.gcc4.3.tar.gz
and read instructions therein. But briefly, the modem is setup with command:
sudo slmodemd -c YOUR_COUNTRY --alsa modem:1
reporting dynamic creation of ports:
/dev/ttySL0 --> /dev/pts/N , with N some number
Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.3.3
and the compiler used in kernel assembly: 4.3.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder /lib/modules/2.6.28-11-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
Compressed files at: /usr/src/gspca.tar.bz2
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link: lrwxrwxrwx 1 root root 6 2009-05-15 19:57 /dev/modem -> ttySL0
slmodemd created symbolic link /dev/ttySL0: lrwxrwxrwx 1 root root 10 2009-05-15 19:57 /dev/ttySL0 -> /dev/pts/2
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
