Hi, I installed Ubuntu 9.04 today, and did scanModem, the output of which is attached here. I tried to compile the drivers using the suggested version of un* and slmo* in the modem data, but no luck. Hoping for your help. Nitin.
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.28-11-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 scanModem update of: 2009_05_12 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 05:03.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 05:03.0 1057:3052 1057:3020 Modem: Motorola SM56 Data Fax Modem Modem interrupt assignment and sharing: 16: 20646 IO-APIC-fasteoi via@pci:0000:01:00.0 --- Bootup diagnostics for card in PCI slot 05:03.0 ---- [ 0.593890] pci 0000:05:03.0: reg 10 32bit mmio: [0xfeaff000-0xfeafffff] [ 0.593900] pci 0000:05:03.0: reg 14 io port: [0xc800-0xc8ff] [ 0.593947] pci 0000:05:03.0: PME# supported from D0 D3hot D3cold [ 0.593952] pci 0000:05:03.0: PME# disabled [ 1.749091] serial 0000:05:03.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 1.749247] 0000:05:03.0: ttyS1 at I/O 0xc808 (irq = 16) is a 16450 [ 1.749336] 0000:05:03.0: ttyS2 at I/O 0xc810 (irq = 16) is a 8250 [ 1.749421] 0000:05:03.0: ttyS3 at I/O 0xc818 (irq = 16) is a 16450 [ 1.749452] Couldn't register serial port 0000:05:03.0: -28 The PCI slot 05:03.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 04:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:01.0 1106:3288 1019:2171 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] Modem interrupt assignment and sharing: 17: 3095 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 04:01.0 ---- [ 0.593715] pci 0000:04:01.0: reg 10 64bit mmio: [0xfe9fc000-0xfe9fffff] [ 0.593756] pci 0000:04:01.0: PME# supported from D0 D3hot D3cold [ 0.593762] pci 0000:04:01.0: PME# disabled [ 10.288911] HDA Intel 0000:04:01.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 10.289187] HDA Intel 0000:04:01.0: setting latency timer to 64 [ 10.289195] HDA Intel 0000:04:01.0: PCI: Disallowing DAC for device The PCI slot 04:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.18 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC660-VD Analog : ALC660-VD Analog : playback 1 : capture 1 00-01: ALC660-VD Digital : ALC660-VD Digital : playback 1 about /proc/asound/cards: ------------------------ 0 [VT82xx ]: HDA-Intel - HDA VIA VT82xx HDA VIA VT82xx at 0xfe9fc000 irq 17 PCI slot 04:01.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko UNEXPECTED HDA diagnostic outcome. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 05:03.0: Modem chipset detected on NAME="Modem: Motorola SM56 Data Fax Modem " CLASS=0703 PCIDEV=1057:3052 SUBSYS=1057:3020 IRQ=16 IDENT=slamr For candidate modem in: 05:03.0 0703 Modem: Motorola SM56 Data Fax Modem Primary device ID: 1057:3052 Support type needed or chipset: slamr 1057:3052 has a Motorola chipset, poorly supported by Motorola itself However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!! It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver. There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052 similarly added. See messages from Zello: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html and Alvaro Aguirre about the ungrab-winmodem fix: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt The modem is supported by the Smartlink plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 2.6.28-11-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 04:01.0: Modem chipset not detected on NAME="Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] " CLASS=0403 PCIDEV=1106:3288 SUBSYS=1019:2171 IRQ=17 HDA=1106:3288 SOFT=1106:3288.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 1106:3288. If another modem card is present, then most likely 1106:3288 does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 1106:3288, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in: 04:01.0 0403 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] Primary device ID: 1106:3288 Subsystem PCI_id 1019:2171 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.3.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 The patch utility is needed and is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 23:10 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------