John, This is what I sent you last time. ================================================================= John, scanModem reports that your modem is supported in principle by SLMODEMD. The audio card hosts a softmodem chip: 0x10573057 The softmodem chip 0x10573057 is in principle supported by the COMM support of slmodemd Download: http://linmodems.technion.ac.il/packages/smartlink/SLMODEMD_gcc4.3_alsa1.0.17.tar.gz Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.3_alsa1.0.17.tar.gz and read instructions therein. Briefly, the modem is setup with command: sudo slmodemd -c USA --alsa hw:0,6 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Regards, Antonio Marv, Looks like a bug in new scanModem ===> scanModem update of: 2009_04_28 It did not generate the instructions for SLMODEMD.gcc4.3-alsa-1.0.17.tar.gz correctly? =============================================================== On Wed, May 13, 2009 at 3:03 PM, John Bubon <jmb8000@xxxxxxxxxxxxx> wrote: > Antonio Olivares wrote: >> >> John, >> >> scanModem reports that your modem is supported in principle by SLMODEMD. >> >> The audio card hosts a softmodem chip: 0x10573057 >> >> The softmodem chip 0x10573057 is in principle supported by the COMM >> support of slmodemd >> >> Download: >> >> >> http://linmodems.technion.ac.il/packages/smartlink/SLMODEMD_gcc4.3_alsa1.0.17.tar.gz >> >> Unpack >> under Linux with: >> $ tar zxf SLMODEMD_gcc4.3_alsa1.0.17.tar.gz >> and read instructions therein. >> >> Briefly, the modem is setup with command: >> sudo slmodemd -c USA --alsa hw:0,6 >> reporting dynamic creation of ports: >> /dev/ttySL0 --> /dev/pts/N , with N some number >> Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through >> guidance. >> >> Regards, >> >> Antonio >> >> Marv, >> >> Looks like a bug in new scanModem ===> scanModem update of: 2009_04_28 >> >> It did not generate the instructions for >> SLMODEMD.gcc4.3-alsa-1.0.17.tar.gz correctly? >> >> On Fri, May 1, 2009 at 12:32 PM, John Bubon <jmb8000@xxxxxxxxxxxxx> wrote: >> >>> >>> Please help me find a driver for my modem. >>> >>> Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List >>> Server, >>> as HTML can contain viruses. Use as the email Subject Line: >>> YourName, YourCountry kernel 2.6.27-7-generic >>> With this Subject Line cogent experts will be alerted, and useful case >>> names left in the Archive. >>> YourCountry will enable Country specific guidance. Linux experts in >>> YourCountry >>> can be found through: http://www.linux.org/groups/index.html. >>> They will know your Country's modem code, which may be essential for >>> dialup >>> service. >>> Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet >>> Provider mail filters. >>> So in a day, also check the Archived responses at >>> http://www.linmodems.org >>> -------------------------- System information >>> ---------------------------- >>> CPU=i686, >>> Linux version 2.6.27-7-generic (buildd@rothera) (gcc version 4.3.2 >>> (Ubuntu >>> 4.3.2-1ubuntu10) ) #1 SMP Fri Oct 24 06:42:44 UTC 2008 >>> scanModem update of: 2009_04_28 >>> >>> There are no blacklisted modem drivers in /etc/modprobe* files >>> Potentially useful modem drivers now loaded are: >>> snd_hda_intel >>> >>> Attached USB devices are: >>> ID 03f0:2112 Hewlett-Packard Officejet Pro L7500 >>> ID 0f62:1001 Acrox Technologies Co., Ltd Targus Mini Trackball Optical >>> Mouse >>> If a cellphone is not detected, see >>> http://ubuntuforums.org/archive/index.php/t-878554.html >>> >>> If a USB modem or cellphone is attached and was not detected, please >>> provide available information in your request to discuss@xxxxxxxxxxxxx >>> >>> For candidate card in slot 00:1b.0, firmware information and bootup >>> diagnostics are: >>> PCI slot PCI ID SubsystemID Name >>> ---------- --------- --------- -------------- >>> 00:1b.0 8086:27d8 107b:0366 Audio device: Intel >>> Corporation 82801G >>> >>> Modem interrupt assignment and sharing: >>> 22: 1549 0 IO-APIC-fasteoi HDA Intel >>> --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- >>> [ 0.536406] PCI: 0000:00:1b.0 reg 10 64bit mmio: [d8240000, d8243fff] >>> [ 0.536406] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold >>> [ 0.536406] pci 0000:00:1b.0: PME# disabled >>> [ 13.832795] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) >>> -> >>> IRQ 22 >>> [ 13.832827] HDA Intel 0000:00:1b.0: setting latency timer to 64 >>> >>> The PCI slot 00:1b.0 of the modem card may be disabled early in >>> a bootup process, but then enabled later. If modem drivers load >>> but the modem is not responsive, read DOCs/Bootup.txt about possible >>> fixes. >>> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx >>> if help is needed. >>> >>> >>> >>> ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== >>> The ALSA packages provide audio support and also drivers for some modems. >>> ALSA diagnostics are written during bootup to /proc/asound/ folders. >>> >>> The ALSA verion is 1.0.17 >>> The modem cards detected by "aplay -l" are: >>> card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem] >>> >>> The /proc/asound/pcm file reports: >>> ----------------------- >>> 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 >>> 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1 >>> >>> about /proc/asound/cards: >>> ------------------------ >>> 0 [Intel ]: HDA-Intel - HDA Intel >>> HDA Intel at 0xd8240000 irq 22 >>> >>> PCI slot 00:1b.0 has a High Definition Audio Card >>> The drivers are in the kernel modules tree at: >>> /lib/modules/2.6.27-7-generic/kernel/sound/pci/hda/snd-hda-intel.ko >>> The modem codec file for the HDA card is: /proc/asound/card0/codec#1 >>> -------------------------------------------------------- >>> Codec: Motorola Si3054 >>> Address: 1 >>> Vendor Id: 0x10573057 >>> Subsystem Id: 0x10001 >>> Revision Id: 0x100100 >>> Modem Function Group: 0x1 >>> >>> The audio card hosts a softmodem chip: 0x10573057 >>> >>> The softmodem chip 0x10573057 is in principle supported by the COMM >>> support >>> of slmodemd >>> and the joint snd-hda-intel audio+modem driver, begun with ALSA version >>> 1.0.13. >>> For HDA cards with ALC883 chips, an upgrade to ALSA verions 1.0.15 way be >>> necessary. Instructions for Upgrading snd-hda-intel and its dependent >>> driver >>> set are at: >>> http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html >>> >>> If not a Conexant modem, the driver snd-hda-intel with its dependent >>> drivers: >>> snd_hda_intel 381488 3 >>> snd_pcm 83204 2 snd_hda_intel,snd_pcm_oss >>> snd 63268 15 >>> >>> snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device >>> snd_page_alloc 16136 2 snd_hda_intel,snd_pcm >>> ---------- >>> provide audio + modem support with the modem chip residing on the >>> subsystem. >>> Any particular card can host any one of several soft modem chips. >>> >>> === Finished firmware and bootup diagnostics, next deducing cogent >>> software. >>> === >>> Completed candidate modem analyses. >>> >>> The base of the UDEV device file system is: /dev/.udev >>> >>> Versions adequately match for the compiler installed: 4.3.2 >>> and the compiler used in kernel assembly: 4.3.2 >>> >>> The patch utility is needed and is needed for compiling ALSA drivers, >>> and >>> possibly others. >>> >>> >>> Minimal compiling resources appear complete: >>> make utility - /usr/bin/make >>> Compiler version 4.3 >>> linuc_headers base folder /lib/modules/2.6.27-7-generic/build >>> >>> However some compilations and executable functions may need additional >>> files, >>> in the FileNames.h (so called kernel "h"eaders) collection installed in >>> /usr/include/ . >>> For martian_modem, additional required packages are needed. The also >>> required headers of package libc6 are commonly installed by default. >>> Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev >>> packages, for kernels 2.6.24 and later versions. >>> In not included on your install CD, search for them at >>> http://packages.ubuntu.com >>> or comparable Repository for other Linux distros. >>> When compiling ALSA drivers, the utility "patch" will also be needed. >>> >>> >>> >>> >>> If a driver compilation fails, with message including some lack of some >>> FileName.h (stdio.h for example), then >>> Some additional kernel-header files need installation to /usr/include. >>> The >>> minimal additional packages are libc6-dev >>> and any of its dependents, under Ubuntu linux-libc-dev >>> >>> If an alternate ethernet connection is available, >>> $ apt-get update >>> $ apt-get -s install linux-kernel-devel >>> will install needed packages. >>> For Debian/Ubuntu related distributions, run the following command to >>> display the needed package list: >>> >>> Otherwise packages have to be found through http://packages.ubuntu.com >>> Once downloaded and transferred into a Linux partition, >>> they can be installed alltogether with: >>> $ sudo dpkg -i *.deb >>> >>> Checking settings of: /etc/ppp/options >>> asyncmap 0 >>> noauth >>> crtscts >>> lock >>> hide-password >>> modem >>> proxyarp >>> lcp-echo-interval 30 >>> lcp-echo-failure 4 >>> noipx >>> >>> In case of a message like: >>> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied >>> see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html >>> >>> Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 >>> wmaster0 >>> Which can interfere with Browser naviagation. >>> >>> Don't worry about the following, it is for experts should trouble >>> shooting >>> be necessary. >>> ========================================================== >>> >>> Checking for modem support lines: >>> -------------------------------------- >>> /device/modem symbolic link: >>> slmodemd created symbolic link /dev/ttySL0: >>> Within /etc/udev/ files: >>> >>> Within /etc/modprobe.conf files: >>> /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to >>> blacklist unwanted modem drivers >>> /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem >>> /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem >>> /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 >>> /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 >>> Within any ancient /etc/devfs files: >>> >>> Within ancient kernel 2.4.n /etc/module.conf files: >>> >>> --------- end modem support lines -------- >>> >>> >>> >>> >> >> > > Thanks for the help. > > I am still having problems with my modem. I downloaded the driver you > suggested, unpacked it, and installed it. But I still cannot access the > modem. GNOMEPPP returns "No modem was found on your system." I also cannot > access the modem from the command line. > > I have included a screen dump (Text file) of my installation and attempts > to access the modem from the command line. > > Please help me get my modem working. > > Thank You. > You downloaded correct driver, unless Marv can check otherwise? > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ > ls -l > total 1552 > -rwx------ 1 john root 12603 2008-08-03 22:26 1st_Read.txt > -rwx------ 1 john root 3555 2005-10-08 18:20 Changes > -rwx------ 1 john root 1707 2004-01-31 08:06 COPYING > -rwx------ 1 john root 1214 2005-08-30 11:08 CountryList.txt > -rwx------ 1 john root 946 2005-10-30 07:44 Files.txt > -rwx------ 1 john root 7341 2005-09-22 08:05 README > -rwx------ 1 john root 1448 2009-02-22 09:00 setup > -rwx------ 1 john root 6481 2005-09-24 15:51 Slmodem-ALSA.txt > -rwx------ 1 john root 1337521 2009-02-22 08:37 slmodemd > -rwx------ 1 john root 1546 2009-05-13 13:19 slmodemd_Inst.txt > -rwx------ 1 john root 10308 2007-02-15 22:13 slmodemd.txt > -rwx------ 1 john root 18186 2005-08-24 07:24 slmodem.txt > -rwx------ 1 john root 15184 2005-08-24 07:24 Testing.txt > -rwx------ 1 john root 2318 2006-06-28 11:26 Unload.txt > -rwx------ 1 john root 1742 2008-01-10 21:49 wvdial.conf > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ > sudo setup > sudo: setup: command not found > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ > sudo ./setup > > Installing slmodemd helper to /usr/sbin/slmodemd > > Writing log to slmodemd_Inst.txt > There is already installed a slmodemd of version: 2.9.11 > There is a file /usr/sbin/slmodemd > Moving /usr/sbin/slmodemd to /usr/sbin/slmodemd.2.9.11 > Copying slmodemd to /usr/sbin/slmodemd, making exectuable, and checking for > version 2.9.11 > SmartLink Soft Modem: version 2.9.11 Feb 22 2009 09:37:12 > Version verified: 2.9.11 > Read the slmodemd_Inst.txt > > There is already installed a slmodemd of version: 2.9.11 > There is a file /usr/sbin/slmodemd > Moving /usr/sbin/slmodemd to /usr/sbin/slmodemd.2.9.11 > Copying slmodemd to /usr/sbin/slmodemd, making exectuable, and checking for > version 2.9.11 > SmartLink Soft Modem: version 2.9.11 Feb 22 2009 09:37:12 > Version verified: 2.9.11 > Read the slmodemd_Inst.txt > > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ Here you should have used: $ sudo slmodemd -c USA --alsa hw:0,6 because scanModem should have reported this, could have been a bug? > slmodemd --alsa -c USA modem:1 > error: mixer setup: attach hw:1 error: No such file or directory > ALSA lib confmisc.c:768:(parse_card) cannot find card '1' > ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_card_driver > returned error: No such file or directory > ALSA lib confmisc.c:392:(snd_func_concat) error evaluating strings > ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_concat > returned error: No such file or directory > ALSA lib confmisc.c:1251:(snd_func_refer) error evaluating name > ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_refer returned > error: No such file or directory > ALSA lib conf.c:3985:(snd_config_expand) Evaluate error: No such file or > directory > ALSA lib pcm.c:2196:(snd_pcm_open_noupdate) Unknown PCM > cards.pcm.phoneline:CARD=1,DEV=0 > error: alsa setup: cannot open playback device 'modem:1': No such file or > directory > error: cannot setup device `modem:1' > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ > modprobe low_level_driver > FATAL: Module low_level_driver not found. > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ Instead of the command you used you should have tried: $ sudo slmodemd -c USA --alsa hw:0,6 then proceeded with $ sudo wvdialconf /etc/wvdial.conf and hopefully found the modem port /dev/ttySL0 . > ./slmodemd --alsa -c USA modem:1 > error: mixer setup: attach hw:1 error: No such file or directory > ALSA lib confmisc.c:768:(parse_card) cannot find card '1' > ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_card_driver > returned error: No such file or directory > ALSA lib confmisc.c:392:(snd_func_concat) error evaluating strings > ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_concat > returned error: No such file or directory > ALSA lib confmisc.c:1251:(snd_func_refer) error evaluating name > ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_refer returned > error: No such file or directory > ALSA lib conf.c:3985:(snd_config_expand) Evaluate error: No such file or > directory > ALSA lib pcm.c:2196:(snd_pcm_open_noupdate) Unknown PCM > cards.pcm.phoneline:CARD=1,DEV=0 > error: alsa setup: cannot open playback device 'modem:1': No such file or > directory > error: cannot setup device `modem:1' > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ > /dev/ttyS* > bash: /dev/ttyS0: Permission denied > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ > sudo /dev/ttyS* > sudo: /dev/ttyS0: command not found > john@john-laptop:/media/SHARED_DATA/ubuntu_modem_driver/SLMODEMD_gcc4.3_alsa1.0.17$ > > > > Report back, if above advice fails to find modem: $ sudo slmodemd -c USA --alsa hw:0,6 Regards, Antonio