Ariel, The 11c11040 modem chip hosted on ------------- 0403 Audio device: ATI Technologies Inc SBx00 Azalia Primary device ID: 1002:4383 Subsystem PCI_id 1179:ff0a Softmodem codec or chipset from diagnostics: from Archives: 0x11c11040 Support type needed or chipset: agrsm ------------- is sadly not yet supported on x86_64 installations. If you should completely reinstall Ubuntu for a i386 (Intel architectures), the modem will likely work, though there will be some performance loss otherwise. MarvS scanModem maintainer On Sat, Apr 18, 2009 at 10:27 AM, Ariel Talavera <talavera@xxxxxxxxxx> wrote: > I just ran the ScanModem script and this is the output in ModemData.txt. Any > help will be extremely appreciated. Thanks in advanced. > > ______________________________________________________________________________________________________________ > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.27-14-generic > With this Subject Line cogent experts will be alerted, and useful case names > left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=x86_64, Linux version 2.6.27-14-generic (buildd@yellow) (gcc version > 4.3.2 (Ubuntu 4.3.2-1ubuntu12) ) #1 SMP Fri Mar 13 19:54:51 UTC 2009 > scanModem update of: 2009_04_11 > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. Cases are: > 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem > controllers. > In both cases, 32 bit libraries must be installed to support the slmodemd > helper having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed to support the slmodemd helper having a precompiled 32 bit > component > 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are > x86_64 competent. > > There are no blacklisted modem drivers in /etc/modprobe* files > Potentially useful modem drivers now loaded are: > snd_hda_intel > Attached USB devices are: > ID 15d9:0a33 ID 13fe:1e00 Kingston Technology Company Inc. > ID 04f2:b008 Chicony Electronics Co., Ltd > ID 0bda:8197 Realtek Semiconductor Corp. RTL8187B Wireless Adapter > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > For candidate card in slot 00:14.2, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:14.2 1002:4383 1179:ff0a Audio device: ATI Technologies Inc > SBx00 Azalia > > Modem interrupt assignment and sharing: > 16: 326 51315 IO-APIC-fasteoi ohci_hcd:usb1, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:14.2 ---- > [ 0.812906] PCI: 0000:00:14.2 reg 10 64bit mmio: [f8600000, f8603fff] > [ 0.812958] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold > [ 0.812962] pci 0000:00:14.2: PME# disabled > [ 17.675198] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> > IRQ 16 > > The PCI slot 00:14.2 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The ALSA verion is 1.0.17 > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-04: ALC268 Analog : ALC268 Analog : capture 1 > 00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [SB ]: HDA-Intel - HDA ATI SB > HDA ATI SB at 0xf8600000 irq 16 > > PCI slot 00:14.2 has a High Definition Audio Card > The drivers are in the kernel modules tree at: > /lib/modules/2.6.27-12-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.27-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.24-16-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.24-21-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.27-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.27-8-generic/kernel/sound/pci/hda/snd-hda-intel.ko > UNEXPECTED HDA diagnostic outcome. > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > Predictive diagnostics for card in bus 00:14.2: > Modem chipset detected on > NAME="Audio device: ATI Technologies Inc SBx00 Azalia " > CLASS=0403 > PCIDEV=1002:4383 > SUBSYS=1179:ff0a > IRQ=16 > HDA=1002:4383 > SOFT=1002:4383.HDA > ArchivedChip=0x11c11040 > IDENT=agrsm > > For candidate modem in: 00:14.2 > 0403 Audio device: ATI Technologies Inc SBx00 Azalia > Primary device ID: 1002:4383 > Subsystem PCI_id 1179:ff0a > Softmodem codec or chipset from diagnostics: > from Archives: 0x11c11040 > > Support type needed or chipset: agrsm > > > There is no agrsm software support for x86_64 systems, through the modem may > be > supported on Intel/i386 installations, which do more slowly servce x86_64 > processors > Read Modem/DOCs/Agrsm.txt > -------------- end Agere Systems section ------------------- > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.3.2 > and the compiler used in kernel assembly: 4.3.2 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.3 > linuc_headers base folder /lib/modules/2.6.27-14-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 321280 2008-11-20 12:45 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > >