Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-23-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-23-generic (buildd@vernadsky) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Mon Jan 26 00:13:11 UTC 2009 scanModem update of: 2009_04_04 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 064e:a101 Suyin Corp. ID 0fce:d057 Sony Ericsson Mobile Communications AB ID 15ca:00c3 If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 00:07.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:07.0 10de:055c 1025:0127 Audio device: nVidia Corporation MCP67 High Definition Audio Modem interrupt assignment and sharing: 17: 30 4486 IO-APIC-fasteoi ohci_hcd:usb1, HDA Intel --- Bootup diagnostics for card in PCI slot 00:07.0 ---- [ 27.501032] pci 0000:00:07.0: Enabling HT MSI Mapping [ 43.381586] ACPI: PCI Interrupt 0000:00:07.0[A] -> Link [LAZA] -> GSI 19 (level, low) -> IRQ 17 [ 43.381608] PCI: Setting latency timer of device 0000:00:07.0 to 64 [ 44.448920] ACPI: PCI Interrupt 0000:07:00.0[A] -> Link [LK3E] -> GSI 18 (level, low) -> IRQ 18 [ 44.448931] PCI: Setting latency timer of device 0000:07:00.0 to 64 [ 44.476772] ACPI: PCI interrupt for device 0000:07:00.0 disabled The PCI slot 00:07.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-02: ALC268 Analog : ALC268 Analog : capture 1 00-01: ALC268 Digital : ALC268 Digital : playback 1 00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xf4480000 irq 17 PCI slot 00:07.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.24-16-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko /lib/modules/2.6.24-23-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko /lib/modules/2.6.24-21-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: Generic 11c1 ID 1040 Address: 1 Vendor Id: 0x11c11040 Subsystem Id: 0x10250127 Revision Id: 0x100200 Modem Function Group: 0x1 The audio card hosts a softmodem chip: 0x11c11040 If not a Conexant modem, the driver agrsm with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:07.0: Modem chipset detected on NAME="Audio device: nVidia Corporation MCP67 High Definition Audio " CLASS=0403 PCIDEV=10de:055c SUBSYS=1025:0127 IRQ=17 HDA=10de:055c SOFT=10de:055c.HDA CHIP=0x11c11040 IDENT=agrsm Driver=agrsm For candidate modem in: 00:07.0 0403 Audio device: nVidia Corporation MCP67 High Definition Audio Primary device ID: 10de:055c Subsystem PCI_id 1025:0127 Softmodem codec or chipset from diagnostics: 0x11c11040 from Archives: The HDA card softmodem chip is 0x11c11040 Support type needed or chipset: agrsm Use agrsm-20080203a.tar.gz at http://linmodems.technion.ac.il/packages/ltmodem/sv92/ Read Modem/DOCs/Agrsm.txt -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.4 linux-headers-2.6.24-23-generic resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.24-23-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-05 02:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------