Amir, Also try running: $ su root # wvdialconf which will write a file /etc/wvdial.conf if the modem is detected. Edit in your personal information with: # gedit /etc/wvdial.conf while removing symbols ; < > and adding two lines: On Sun, Mar 29, 2009 at 12:51 PM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Amir, > > if you can boot alternatively to windows, please do what scanModem recommends: > > scanModem could not identify the Support Type needed from diagnosics > or archives. > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Start > Settings > Control Panel > Classical View (for Window XP) > System >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to > expand the graphic. Manufacturer information may be displayed. For example, CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor > and device information. > Next do the Query Modem and record the ATI specifications displayed such as: > ATI3 - Agere SoftModem Version 2.1.22 > ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > > Regards, > > Antonio > > On Sun, Mar 29, 2009 at 11:01 AM, Amir Ghoochani <ghoochani@xxxxxxxxx> wrote: >> i have a rock well modem and it is not recognized by suse how can i >> install that modem? >> >> the ScanModem output file mdoemdata is attached >> >> and i wish tyour are not the owener of the linmodem site again! >> >> -- >> Mr. Ghoochani >> >> -- >> Mr. Ghoochani >> >