Veronica, the device appears to be there: The modem symbolic link is /dev/modem -> /dev/537 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: slamr snd_hda_intel Intel537 Please do the following while the driver is loaded: $ sudo wvdialconf /etc/wvdial.conf This should find the modem, if it does not please post the output of above command. There is a modem response/interrupt issue: If the above command returns no modem detected, please follow the advice suggested by scanModem: Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 01:0a.0 ---- [ 0.496118] PCI: 0000:01:0a.0 reg 10 32bit mmio: [dffff000, dfffffff] [ 0.496124] PCI: 0000:01:0a.0 reg 14 io port: [e800, e8ff] [ 0.496154] pci 0000:01:0a.0: PME# supported from D0 D3hot D3cold [ 0.496158] pci 0000:01:0a.0: PME# disabled [ 1.684828] serial 0000:01:0a.0: PCI INT A -> Link[LNKC] -> GSI 19 (level, low) -> IRQ 19 [ 1.685382] 0000:01:0a.0: ttyS1 at I/O 0xe808 (irq = 19) is a 16450 [ 1.685676] 0000:01:0a.0: ttyS2 at I/O 0xe810 (irq = 19) is a 8250 [ 1.685966] 0000:01:0a.0: ttyS3 at I/O 0xe818 (irq = 19) is a 16450 [ 1.686056] Couldn't register serial port 0000:01:0a.0: -28 The PCI slot 01:0a.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. Regards, Antonio On Mon, Mar 16, 2009 at 2:36 PM, veronica <decorenv@xxxxxxxxxxxx> wrote: > > Hi. > Im recently connect an internal modem Intel 537EP. > i found in google groups the file > "intel537ep-intrepid_2-Philippe.Vouters_i386.deb", and i install it. > however, when i run gnome-ppp and click on "detect" i have "no found > modem in your system" > i attach the modemdata.txt. > thanks. > > >