Dear Jacques, This is basically a THANK YOU message, since I have reached the stage where the "sudo wvdial" command returned an OK, modem initialised. But it also reported that the configuration did not specify a valid phone number, login name, or password. I guess these and subsequent problems will have to be solved through further reading, or help from appropriate Linux and Ubuntu forums, rather than LinModem. I think it is appropriate for me to express my thanks to Marvin and you right away, because I never expected to get this far so soon, considering how much of a novice I am! I do appreciate the dedication and sincerity with which people like you volunteer to help newcomers to Linux. I hope I am not wasting your time if I make some remarks about my relationship with computing: I am really an old-fashioned mechanical engineer, not at all computer-friendly. I'm over sixty now, and was quite comfortable with slide rules and manual drawings. My first exposure to computers, about twentyfive years back, was Fortran programming using punched cards on a main-frame IBM, when I went back for a post-graduate degree. I never followed that up, and it is less than ten years since I acquired a PC rather reluctantly and have been using it more like typewriter (with MS-Word97 running on Windows98), plus a little bit of e-mail and internet through dial-up. I am aware of the issues relating to Microsoft, and have been reading about Linux for a few years now, but it never seemed like a practical option for the layman who is effectively trapped in Windows. I even prefer to have a minimum dependence on computers, since I feel that all these modern technologies tend to be misused. In my experience, the use of computers seems to promote a lot of carelessness and the inability to think about basic principles -- but let me not stray too much from the topic. About a year back I got a new laptop (Dell Inspiron 1520, with WinXP preloaded), and due to limited time and ability I have been experimenting with it off and on. After many misadventures I succeeded in discovering the hidden Dell partitions, shrinking the C: drive with GParted, recovering a 'lost' partition I had deleted by a wrong Windows command, and finally installed Ubuntu 8.04.1 for dual booting. Once I can get the Internet connection OK I will be able to retire my rickety old PC which 'hangs' almost daily now! My inexperience with computing will probably fill a joke book. For instance my 'success' in getting as far as wvdial was achieved through a series of blunders and repeated trials. Besides not knowing how to send a plain text e-mail, I could not at first distinguish between the devc6-deb download page (html) and the download package (deb) -- I tried to 'unpack' the html file! In general it is impossible (for me) to remember or record the sequence of events when something goes wrong, due to the succession of confusing messages and options which pop up. Till very recently I never knew what a pen-drive was, and remained unaware that my PC actually had USB ports. When I got a CD drive added a few years back, I kept getting the 'drive not reading' error, until I was told that the discs have to be 'played upside down' unlike a gramophone record. And so on. I am however committed to switching over to Linux entirely, but will have to proceed at my own slow pace. It is reassuring to know that there is a very helpful community out there. But the difficulties with Linux can be very frustrating even for those who are much more computer-savvy than I am, for instance as seen in the Ubuntu Forums thread 885685 "linmodem help, please", Aug 2008 (post#5 by A2JC4life). Anyway, I am mentioning some immediate problems I have faced: 1.) I have entered the ISP dialing phone number (without spaces), my login name, and password in /etc/wvdial.conf, but they are somehow not being recognised. I have read about options like ppp and minicon, but haven't tried anything else yet. 2.) In the network settings > connections tab, I ticked the 'wired connection' option, address indicated as 'dhcp' and properties: automatic configuration. Other items like IP address, subnet mask, gateway address were left blank. In the other tabs (general, DNS, hosting) I did not know what to do. I have dial-up account with dynamic IP (so no fixed DNS?). Host alias properties shows IP address "127.0.1.1" for thomas-laptop. I don't understand any of this. 3.) The volume control icon on the taskbar has a red mark, from which the error message reads "... did not find any elements or devices to control. This means that you don't have the right GStreamer plugins installed, or ... no sound card configured ..." If there are simple remedies for any of these, please let me know. Thank you for your patience, and the encouragement/advvice in your e-mail of 7 Jan, =Thomas Tharu=