Jacques, Two other helpful members of this list told me how to edit the pap-secrets file, and I have done so successfully. I tried to connect via wvdial but still had trouble. Here's the report from the terminal from my first attempt: carolyn@carolyn-desktop:~$ sudo wvdial --> WvDial: Internet dialer version 1.60 --> Initializing modem. --> Sending: ATZ ATZ OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATDT495-1000 --> Waiting for carrier. ATDT495-1000 CONNECT 460800 --> Carrier detected. Starting PPP immediately. --> Starting pppd at Wed Dec 17 18:21:54 2008 --> Pid of pppd: 9054 --> Using interface ppp0 --> local IP address 64.40.61.188 --> remote IP address 64.40.40.6 --> primary DNS address 64.40.40.53 --> secondary DNS address 66.54.140.10 Caught signal 2: Attempting to exit gracefully... --> Terminating on signal 15 --> Connect time 1.7 minutes. --> Disconnecting at Wed Dec 17 18:23:40 2008 I waited a couple of minutes after it showed the DNS addresses, and opened Firefox, but couldn't navigate to any online sites. So I hit ctrl-C to exit. Then I edited the wvdial.conf file to comment out "Stupid Mode = yes". I tried wvdial again, and here's what the terminal showed: carolyn@carolyn-desktop:~$ sudo wvdial --> WvDial: Internet dialer version 1.60 --> Initializing modem. --> Sending: ATZ ATZ OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATDT495-1000 --> Waiting for carrier. ATDT495-1000 CONNECT 460800 --> Carrier detected. Waiting for prompt. CVX Access Switch. Access is restricted to authorized users only. login: --> Looks like a login prompt. --> Sending: guest guest password: --> Looks like a password prompt. --> Sending: (password) Exiting shell, and starting PPP session. ~[7f]}#@!}!}!} }8}!}$}%\}"}&} }*} } }%}&:ZRF}'}"}(}"*G~ --> PPP negotiation detected. --> Starting pppd at Wed Dec 17 18:26:01 2008 --> Pid of pppd: 9183 --> Using interface ppp0 --> pppd: ��[06][08]H�[06][08] --> pppd: ��[06][08]H�[06][08] --> pppd: ��[06][08]H�[06][08] --> local IP address 64.40.61.231 --> pppd: ��[06][08]H�[06][08] --> remote IP address 64.40.40.6 --> pppd: ��[06][08]H�[06][08] --> primary DNS address 64.40.40.53 --> pppd: ��[06][08]H�[06][08] --> secondary DNS address 66.54.140.10 --> pppd: ��[06][08]H�[06][08] --> pppd: ��[06][08]H�[06][08] Caught signal 2: Attempting to exit gracefully... --> Terminating on signal 15 --> pppd: ��[06][08]H�[06][08] --> Connect time 1.8 minutes. --> pppd: ��[06][08]H�[06][08] --> pppd: ��[06][08]H�[06][08] --> Disconnecting at Wed Dec 17 18:27:54 2008 I tried the same procedure of opening Firefox and navigating to a real web site, but with no luck. Am I not waiting long enough, or is there still a problem? Thank you again for your detective work! Devon --- On Wed, 12/17/08, Jacques Goldberg <Jacques.Goldberg@xxxxxxx> wrote: > From: Jacques Goldberg <Jacques.Goldberg@xxxxxxx> > Subject: Re: unable to connect with internal modem under Ubuntu > To: "Linmodems" <discuss@xxxxxxxxxxxxx>, "Devon Brewer" <interscientific@xxxxxxxxx> > Date: Wednesday, December 17, 2008, 12:52 PM > Devon and list: > this thread was long and I believe that I solved it - > sufficiently general saga worth being in archive. > > Devon has an HSF modem in his Ubuntu 8.04 box. > He correctly installed the driver but could not achieve a > connection. > I have the same modem on my RedHat modified (aka Scientific > Linux) in my box. > I met no problem getting connected first to my University > then to Devon's ISP http://www.nocharge.com/ with S.L. > I then loaded my old Ubuntu 7.10 Live CD, installed the > driver (from the generic file, not the precompiled), from > Linuxant. > Either with wvdial or with the Ubuntu > System->Administration->Network tool, I immediately > got connected to my University but experienced the same > rejection as observed by Devon with his ISP. > I have no scruple disclosing the username, password and > phone number of his ISP because they are publicly displayed > on the Web page quoted above. The username was aptly chosen > as "guest" by the ISP. > > The debugging option of pppd (syslog) made me find out that > the cause was a PAP rejection. > > Lo and behold, the file /etc/ppp/pap-secrets on the Ubuntu > 7.04 Live CD, and probably every Ubuntu distro, contains a > block of restricted user id's to which dialling is > denied. Of course my RedHat based system does not have that > block. > > Sure enough, "guest" is in the blacklist !!! > > Devon: locate that line in /etc/ppp/pap-secrets , insert a > # at the beginning to make it ignored by pppd, and let me > know if you get connected, as I did. I am really eager to > know that you too can now connect. > I tried with the Ubuntu network manager above, not with > wvdial, because Ubuntu sufficiently mocks Windows in hiding > things and decides for the user what he wants to do without > letting him ask, user assumed to be readily dumbed to the > 200 % level by Microsoft. Simply, I never could find how to > disable the Ethernet and Wifi interfaces under Ubuntu: you > disable them, within up to 30 seconds they are back, forcing > routes and DNS's which you do not want for the analog > modem connection. > > Jacques > > Jacques