Jacques, Thank you very much for your reply! I thought I had edited the wvdial.conf file appropriately, but apparently I had not. I fixed the error, and tried wvdial again. It connected with the ISP but couldn't get past some prompts. The ISP is free (NoCharge.com) and has a universal login/password. I've appended below the output from wvdialconf, the contents of the wvdial.conf file, and the results from my latest attempt with wvdial. Would the scanModem ModemData.txt output still be helpful for you to have? Thanks again, Devon ****************** wvdialconf output Scanning your serial ports for a modem. Modem Port Scan<*1>: Scanning ttySHSF0 first, /dev/modem is a link to it. ttySHSF0<*1>: ATQ0 V1 E1 -- OK ttySHSF0<*1>: ATQ0 V1 E1 Z -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK ttySHSF0<*1>: Modem Identifier: ATI -- 56000 ttySHSF0<*1>: Speed 4800: AT -- OK ttySHSF0<*1>: Speed 9600: AT -- OK ttySHSF0<*1>: Speed 19200: AT -- OK ttySHSF0<*1>: Speed 38400: AT -- OK ttySHSF0<*1>: Speed 57600: AT -- OK ttySHSF0<*1>: Speed 115200: AT -- OK ttySHSF0<*1>: Speed 230400: AT -- OK ttySHSF0<*1>: Speed 460800: AT -- OK ttySHSF0<*1>: Max speed is 460800; that should be safe. ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK Modem Port Scan<*1>: S1 S2 S3 SHSF1 SHSF2 SHSF3 SHSF4 SHSF5 Modem Port Scan<*1>: SHSF6 SHSF7 Found a modem on /dev/ttySHSF0, using link /dev/modem in config. Modem configuration written to /etc/wvdial.conf. ttySHSF0<Info>: Speed 460800; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0" carolyn@carolyn-desktop:~$ sudo wvdialconf /etc/wvdial.conf Editing `/etc/wvdial.conf'. Scanning your serial ports for a modem. Modem Port Scan<*1>: Scanning ttySHSF0 first, /dev/modem is a link to it. ttySHSF0<*1>: ATQ0 V1 E1 -- OK ttySHSF0<*1>: ATQ0 V1 E1 Z -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK ttySHSF0<*1>: Modem Identifier: ATI -- 56000 ttySHSF0<*1>: Speed 4800: AT -- OK ttySHSF0<*1>: Speed 9600: AT -- OK ttySHSF0<*1>: Speed 19200: AT -- OK ttySHSF0<*1>: Speed 38400: AT -- OK ttySHSF0<*1>: Speed 57600: AT -- OK ttySHSF0<*1>: Speed 115200: AT -- OK ttySHSF0<*1>: Speed 230400: AT -- OK ttySHSF0<*1>: Speed 460800: AT -- OK ttySHSF0<*1>: Max speed is 460800; that should be safe. ttySHSF0<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK Modem Port Scan<*1>: S1 S2 S3 SHSF1 SHSF2 SHSF3 SHSF4 SHSF5 Modem Port Scan<*1>: SHSF6 SHSF7 Found a modem on /dev/ttySHSF0, using link /dev/modem in config. Modem configuration written to /etc/wvdial.conf. ttySHSF0<Info>: Speed 460800; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0" ************************** wvdial.conf file carolyn@carolyn-desktop:~$ sudo nano /etc/wvdial.conf [Dialer Defaults] Init1 = ATZ Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 Modem Type = Analog Modem ISDN = 0 Username = guest New PPPD = yes Login = guest Phone = 495-1000 Modem = /dev/modem Password = password Baud = 460800 ************************** output from running wvdial carolyn@carolyn-desktop:~$ sudo wvdial --> WvDial: Internet dialer version 1.60 --> Initializing modem. --> Sending: ATZ ATZ OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATDT495-1000 --> Waiting for carrier. ATDT495-1000 CONNECT 460800 --> Carrier detected. Waiting for prompt. CVX Access Switch. Access is restricted to authorized users only. login: --> Looks like a login prompt. --> Sending: guest guest password: --> Looks like a password prompt. --> Sending: (password) Valid commands are: quit Hang up and disconnect help List valid commands > --> Hmm... a prompt. Sending "ppp". ppp 'ppp' is not a valid command. Valid commands are: quit Hang up and disconnect help List valid commands > --> Hmm... a prompt. Sending "ppp". ppp 'ppp' is not a valid command. Valid commands are: quit Hang up and disconnect help List valid commands > --> Hmm... a prompt. Sending "ppp". --> Don't know what to do! Starting pppd and hoping for the best. --> Starting pppd at Tue Dec 16 11:37:53 2008 --> Pid of pppd: 9011 --> Using interface ppp0 --> pppd: Ч[06][08]��[06][08] --> pppd: Ч[06][08]��[06][08] --> pppd: Ч[06][08]��[06][08] --> pppd: Ч[06][08]��[06][08] --> pppd: Ч[06][08]��[06][08] --> Disconnecting at Tue Dec 16 11:38:24 2008 --> The PPP daemon has died: A modem hung up the phone (exit code = 16) --> man pppd explains pppd error codes in more detail. --> Try again and look into /var/log/messages and the wvdial and pppd man pages for more information. --> Auto Reconnect will be attempted in 5 seconds --- On Tue, 12/16/08, Jacques Goldberg <Jacques.Goldberg@xxxxxxx> wrote: > From: Jacques Goldberg <Jacques.Goldberg@xxxxxxx> > Subject: Re: unable to connect with internal modem under Ubuntu > To: "D Brewer" <interscientific@xxxxxxxxx> > Cc: discuss@xxxxxxxxxxxxx > Date: Tuesday, December 16, 2008, 11:28 AM > The right way to proceed is indeed to use wvdial but before > you use > wvdial you must configure it using wvdialconf > > First you sudo wvdialconf /etc/wvdial.conf > If your driver is correctly loaded wvdialconf will write a > skeleton file > /etc/wvdial.conf > You must edit that file where the line > ;Username = <your username> should become > Username = what_the_ISP_told_you > and the same for Password and Phone number > Note that the leading ; has to be removed. > > Once this is done wvdial should establish the connection. > > If you have any problem, please send us: > 1-the scanModem output (see > http://linmodems.technion.ac.il#scanModem ) > 2-the file /etc/wvdial.conf AFTER ERASING YOUR REAL ISP > PASSWORD (this, because you certainly do not want to make > the password public...) > > The error message " Configuration does not specify a > valid login name." > does unequivocally show that either you did not run > wvdialconf or you did not edit it or you forgot to remove > the ; at the beginning of the line ;Username (and possibly > the other: Password, Phone number, as well) > > Jacques > D Brewer wrote: > > I am new to Linux and Ubuntu. I recently took a > Pentium IV PC in very > > good condition running Vista, and successfully > installed Ubuntu 8.04 > > to the whole disk (no partition with Vista). My final > task is to get > > the internal modem working (I’m preparing this > machine for someone > > who has dialup internet access only). > > > > I’ve been unable to connect to the internet with the > modem, and I’m > > posting to seek help. I’ve searched the Ubuntu > Forums Networking and > > Wireless board for relevant threads and followed > various instructions > > for configuring and running the modem. Yesterday I > posted to the > > Ubuntu Forums board but haven't received any > replies. > > > > Here’s what I’ve done: > > > > I know the phone jack and dialup ISP both work – > I’ve used both with > > a Win XP machine’s internal modem (with very quick > configuration). > > > > I first ran scanModem and found the necessary > precompiled drivers > > (hsfmodem_7.68.00.14full_i386.deb) at linuxant.com. I > downloaded, > > extracted, and installed the drivers. > > > > I tried the Network Admin, wvdialconf/wvdial, and > pppconfig/pon > > approaches described at > > > https://help.ubuntu.com/community/DialupModemHowto/SetUpDialer#head-f5120acdc3ef62fe7d37bfd3f0c9157ebe9c8ef > > and > > > http://www.ubuntugeek.com/setting-up-dial-up-connection-in-ubuntu.html. > > > > > > When I tried to connect with the Network Admin > approach (using the > > network connection icon at the upper right of the > Ubuntu desktop >> > > Dial-up connections >> Connect to ppp0 via > Modem), nothing happens. > > > > When I tried connecting via “sudo wvdial” in the > terminal, I got this > > error message: ~$ sudo wvdial --> WvDial: Internet > dialer version > > 1.60 --> Initializing modem. --> Sending: ATZ > ATZ OK --> Sending: > > ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 > S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. > Configuration does not specify a valid > > login name. > > > > The login name is accurate, because I used it > successfully on the > > system running XP. > > > > When I tried to connect via pon (after configuring > with pppconfig), I > > got this error message: Dec 15 12:40:16 > carolyn-desktop pppd[6450]: > > pppd 2.4.4 started by carolyn, uid 1000 Dec 15 > 12:40:17 > > carolyn-desktop chat[6452]: Can't get terminal > parameters: > > Input/output error Dec 15 12:40:17 carolyn-desktop > pppd[6450]: > > Connect script failed Dec 15 12:40:18 carolyn-desktop > pppd[6450]: > > Exit. > > > > This is apparently the same problem that responder #11 > in this thread > > > (http://www.ubuntugeek.com/setting-up-dial-up-connection-in-ubuntu.html) > > had, but apparently there was no further discussion of > his problem. > > > > I am at a loss for what to do. I can provide full > output from the > > scanModem run and wvdialconf if that would help with > diagnosis. I’d > > prefer a GUI for connecting because the person who > will use this > > system has limited computer skills/experience. I was > able to download > > gnome-ppp (apparently not in the Ubuntu repository) > but couldn’t get > > it to be installed or operate. > > > > The system is perfect except for this dialup problem. > Any help or > > advice would be much appreciated. > > > > Thank you! > > > > Devon Brewer > > > > > >