Mark, Looks like your modem is unsupported :( For candidate modem in: 01:08.1 0780 Communication controller: Rockwell International Riptide HCF 56k PCI Modem Primary device ID: 127a:4321 Support type needed or chipset: HCF.Riptide Under Linux 2.6.n kernels, the chipset is NOT SUPPORTED . Read DOCs/InfoGeneral.txt about alternatives. Regards, Antonio On Tue, Dec 9, 2008 at 4:23 PM, Mark Morin <mdmpsyd@xxxxxxxxx> wrote: > I am in the united states > > cutting and pasting modemdata.txt and attaching > > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.27-9-generic > With this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for > dialup service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an > Internet Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=i686, > Linux version 2.6.27-9-generic (buildd@rothera) (gcc version 4.3.2 > (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Nov 20 21:57:00 UTC 2008 > scanModem update of: 2008_11_06 > > There are no blacklisted modem drivers in /etc/modprobe* files > Attached USB devices are: > ID 059b:0032 Iomega Corp. Zip 250 (Ver 2) > ID 1d6b:0001 Linux Foundation 1.1 root hub > > USB modems not recognized > > For candidate card in slot 01:08.1, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:08.1 127a:4321 1235:4321 Communication controller: Rockwell > International Riptide HCF 56k PCI Modem > > Modem interrupt assignment and sharing: > 10: 10 XT-PIC-XT RIPTIDE > --- Bootup diagnostics for card in PCI slot 01:08.1 ---- > [ 0.075189] PCI: 0000:01:08.1 reg 10 32bit mmio: [f4100000, f410ffff] > [ 0.075273] pci 0000:01:08.1: supports D2 > [ 0.075284] pci 0000:01:08.1: PME# supported from D3hot D3cold > [ 0.075300] pci 0000:01:08.1: PME# disabled > [ 34.730830] RIPTIDE 0000:01:08.0: sharing IRQ 10 with 0000:01:08.1 > [ 81.764189] pci 0000:00:01.0: sharing IRQ 10 with 0000:01:08.1 > > The PCI slot 01:08.1 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > === Finished firmware and bootup diagnostics, next deducing cogent > software. === > > Predictive diagnostics for card in bus 01:08.1: > Modem chipset detected on > NAME="Communication controller: Rockwell International Riptide HCF 56k > PCI Modem" > CLASS=0780 > PCIDEV=127a:4321 > SUBSYS=1235:4321 > IRQ=10 > IDENT=HCF.Riptide > > For candidate modem in: 01:08.1 > 0780 Communication controller: Rockwell International Riptide HCF 56k > PCI Modem > Primary device ID: 127a:4321 > Support type needed or chipset: HCF.Riptide > Under Linux 2.6.n kernels, the chipset is NOT SUPPORTED . Read > DOCs/InfoGeneral.txt about alternatives. > > ----------------end Softmodem section -------------- > > For owners of a Dell PCs with Conexant HSF modems, a driver source > package with full speed enabled is available, but requires driver > compiling. Read DOCs/Conexant.txt > > > Under 2.4.n kernels install both the RIPTIDE and HCF or HSF drivers, > otherwise the modem will *not* work. > http://www.linuxant.com/drivers/riptide/index.php explains why > this modem which REQUIRES the additional installation of a Riptide driver. > Under 2.6.n kernels, the hsfmodem package may provide modem support. > But there will be no audio functions. See > http://www.linuxant.com/drivers/riptide/index.php?PHPSESSID=19b31933499f87b5b150db2315f714bd > > From http://www.linuxant.com/drivers//downloads-ubuntu-x86.php > download -7.68.00.12full_k2.6.27_9_generic_ubuntu_i386.deb.zip > Under Linux unpack with: > $ unzip *.zip > Then install with: > $ sudo dpkg -i *.deb > Subsequently, the modem should be found with > $ sudo wvdialconf /etc/wvdial.conf > Edit in your personal information with: > $ sudo gedit /etc/wvdial.conf > and try dialing out with: > $ sudo wvdial. > See DOCs/Testing.txt for details. > > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.3.2 > and the compiler used in kernel assembly: 4.3.2 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.3 > linuc_headers base folder /lib/modules/2.6.27-9-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed > in /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. > The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 273064 2008-10-15 21:51 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble > shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.27-9-generic > With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=i686, > Linux version 2.6.27-9-generic (buildd@rothera) (gcc version 4.3.2 (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Nov 20 21:57:00 UTC 2008 > scanModem update of: 2008_11_06 > > There are no blacklisted modem drivers in /etc/modprobe* files > Attached USB devices are: > ID 059b:0032 Iomega Corp. Zip 250 (Ver 2) > ID 1d6b:0001 Linux Foundation 1.1 root hub > > USB modems not recognized > > For candidate card in slot 01:08.1, firmware information and bootup diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:08.1 127a:4321 1235:4321 Communication controller: Rockwell International Riptide HCF 56k PCI Modem > > Modem interrupt assignment and sharing: > 10: 10 XT-PIC-XT RIPTIDE > --- Bootup diagnostics for card in PCI slot 01:08.1 ---- > [ 0.075189] PCI: 0000:01:08.1 reg 10 32bit mmio: [f4100000, f410ffff] > [ 0.075273] pci 0000:01:08.1: supports D2 > [ 0.075284] pci 0000:01:08.1: PME# supported from D3hot D3cold > [ 0.075300] pci 0000:01:08.1: PME# disabled > [ 34.730830] RIPTIDE 0000:01:08.0: sharing IRQ 10 with 0000:01:08.1 > [ 81.764189] pci 0000:00:01.0: sharing IRQ 10 with 0000:01:08.1 > > The PCI slot 01:08.1 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > === Finished firmware and bootup diagnostics, next deducing cogent software. === > > Predictive diagnostics for card in bus 01:08.1: > Modem chipset detected on > NAME="Communication controller: Rockwell International Riptide HCF 56k PCI Modem" > CLASS=0780 > PCIDEV=127a:4321 > SUBSYS=1235:4321 > IRQ=10 > IDENT=HCF.Riptide > > For candidate modem in: 01:08.1 > 0780 Communication controller: Rockwell International Riptide HCF 56k PCI Modem > Primary device ID: 127a:4321 > Support type needed or chipset: HCF.Riptide > Under Linux 2.6.n kernels, the chipset is NOT SUPPORTED . Read DOCs/InfoGeneral.txt about alternatives. > > ----------------end Softmodem section -------------- > > For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt > > > Under 2.4.n kernels install both the RIPTIDE and HCF or HSF drivers, > otherwise the modem will *not* work. > http://www.linuxant.com/drivers/riptide/index.php explains why > this modem which REQUIRES the additional installation of a Riptide driver. > Under 2.6.n kernels, the hsfmodem package may provide modem support. > But there will be no audio functions. See > http://www.linuxant.com/drivers/riptide/index.php?PHPSESSID=19b31933499f87b5b150db2315f714bd > > From http://www.linuxant.com/drivers//downloads-ubuntu-x86.php > download -7.68.00.12full_k2.6.27_9_generic_ubuntu_i386.deb.zip > Under Linux unpack with: > $ unzip *.zip > Then install with: > $ sudo dpkg -i *.deb > Subsequently, the modem should be found with > $ sudo wvdialconf /etc/wvdial.conf > Edit in your personal information with: > $ sudo gedit /etc/wvdial.conf > and try dialing out with: > $ sudo wvdial. > See DOCs/Testing.txt for details. > > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.3.2 > and the compiler used in kernel assembly: 4.3.2 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.3 > linuc_headers base folder /lib/modules/2.6.27-9-generic/build > > However some compilations and executable functions may need additional files, > in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . > For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 273064 2008-10-15 21:51 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > >