hi, enclosing herewith modemdata.txt please let me know how do i get my modem working? thanks, jayant Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Mandriva Linux release 2008.1 (Official) for i586 Kernel 2.6.24.4-laptop-1mnb on an i686 / kernel 2.6.24.4-laptop-1mnb With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Mandriva Linux release 2008.1 (Official) for i586 Kernel 2.6.24.4-laptop-1mnb on an i686 / Linux version 2.6.24.4-laptop-1mnb (lcapitulino@xxxxxxxxxxxxxxx) (gcc version 4.2.3 (4.2.3-6mnb1)) #1 SMP Thu Mar 27 14:47:43 CET 2008 scanModem update of: 2008_06_21 The modem symbolic link is /dev/modem -> ttyS0 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 08ec:0010 M-Systems Flash Disk Pioneers DiskOnKey USB modems not recognized For candidate card in slot 00:1f.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1f.6 8086:24c6 10f7:834b Modem: Intel Corporation 82801DB/DBL/DBM Modem interrupt assignment and sharing: 9: 45677 XT-PIC-XT acpi, uhci_hcd:usb2, Intel 82801DB-ICH4 Modem, Intel 82801DB-ICH4, i915@pci:0000:00:02.0 --- Bootup diagnostics for card in PCI slot 00:1f.6 ---- ACPI: PCI Interrupt 0000:00:1f.6[B] -> Link [LNKB] -> GSI 9 (level, low) -> IRQ 9 ACPI: PCI interrupt for device 0000:00:1f.6 disabled ACPI: PCI Interrupt 0000:00:1f.6[B] -> Link [LNKB] -> GSI 9 (level, low) -> IRQ 9 PCI: Setting latency timer of device 0000:00:1f.6 to 64 The PCI slot 00:1f.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: card 1: Modem [Intel 82801DB-ICH4 Modem], device 0: Intel ICH - Modem [Intel 82801DB-ICH4 Modem - Modem] The /proc/asound/pcm file reports: ----------------------- 01-00: Intel ICH - Modem : Intel 82801DB-ICH4 Modem - Modem : playback 1 : capture 1 00-04: Intel ICH - IEC958 : Intel 82801DB-ICH4 - IEC958 : playback 1 00-03: Intel ICH - ADC2 : Intel 82801DB-ICH4 - ADC2 : capture 1 00-02: Intel ICH - MIC2 ADC : Intel 82801DB-ICH4 - MIC2 ADC : capture 1 00-01: Intel ICH - MIC ADC : Intel 82801DB-ICH4 - MIC ADC : capture 1 00-00: Intel ICH : Intel 82801DB-ICH4 : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [I82801DBICH4 ]: ICH4 - Intel 82801DB-ICH4 Intel 82801DB-ICH4 with STAC9752,53 at irq 9 1 [Modem ]: ICH-MODEM - Intel 82801DB-ICH4 Modem Intel 82801DB-ICH4 Modem at irq 9 Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c21 are translated from hexadecimal code into the modem chip identifier: SIL21 The driver snd-intel8x0m with its dependent drivers: snd_intel8x0m 14476 1 snd_ac97_codec 96036 2 snd_intel8x0,snd_intel8x0m snd_pcm 67204 5 snd_pcm_oss,snd_intel8x0,snd_intel8x0m,snd_ac97_codec snd 45444 19 snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_mixer_oss,snd_intel8x0,snd_intel8x0m,snd_ac97_codec,snd_pcm,snd_timer snd_page_alloc 8456 3 snd_intel8x0,snd_intel8x0m,snd_pcm ---------- provide modem + audio support. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1f.6: Modem chipset detected on NAME="Modem: Intel Corporation 82801DB/DBL/DBM " CLASS=0703 PCIDEV=8086:24c6 SUBSYS=10f7:834b IRQ=9 SOFT=8086:24c6.MC97 CodecDiagnosed=SIL21 CodecClass=SIL IDENT=mc97 Driver=snd-intel8x0m For candidate modem in: 00:1f.6 0703 Modem: Intel Corporation 82801DB/DBL/DBM Primary device ID: 8086:24c6 Subsystem PCI_id 10f7:834b Softmodem codec or chipset from diagnostics: SIL21, a Pctel type from Archives: This is a NEW softmodem case! Please send the output ModemData.txt to DISCUSS@xxxxxxxxxxxxx to enrich the Archive and help others! If further assistance is not needed, please use email Subject: New Case Only ------------------------------------------- The soft modem is in the ac97/mc97 category. However the diagnostics were not effective, and an archival record for is lacking for the modem codec of pair: 8086:24c6 10f7:834b Try to acquire more information by running the modem diagnostics under a Microsoft boot, as described in SoftModem.txt ----------------end Softmodem section -------------- Writing DOCs/Intel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.3 linux-headers-2.6.24.4-laptop-1mnb resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: kernel-source-2.6.24.4-laptop-1mnb If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-t 1 root root 316392 2008-04-04 22:33 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options lock noauth noipdefault usepeerdns In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== L modem ttyS0 Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 5 2008-11-25 04:35 /dev/modem -> ttyS0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/devices.d/modem.nodes:L modem ttyS0 /etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", NAME="modems/mwave", GROUP="uucp" Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------