thanks for your reply . KPPP just keeps redialing and just keeps giving me the NO CARRIER message. wvdial does not see the modem . : [ WvDial: Internet dialer version 1.60 --> Cannot open /dev/modem: No such file or directory --> Cannot open /dev/modem: No such file or directory --> Cannot open /dev/modem: No such file or directory ] here's what the terminal returns after i enter '$ sudo slmodemd -c USA --alsa hw:0,6' : [ SmartLink Soft Modem: version 2.9.11 Aug 3 2008 21:41:20 symbolic link `/dev/ttySL0' -> `/dev/pts/1' created. modem `hw:0,6' created. TTY is `/dev/pts/1' Use `/dev/ttySL0' as modem device, Ctrl+C for termination. ] KPPP is the only dialer that has ttySL0 as a device selection. >>>-----Original Message----- >>>>From: Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx> >>>>Sent: Nov 10, 2008 11:12 PM >>>>To: myk <footso@xxxxxxxxxxxxx> >>>>Cc: discuss@xxxxxxxxxxxxx >>>>Subject: Re: help request >>>> >>>>Myk >>>> >>>>with >>>> 0403 Audio device: Intel Corporation 82801G >>>> Primary device ID: 8086:27d8 >>>> Subsystem PCI_id 107b:0366 >>>> Softmodem codec or chipset from diagnostics: 0x10573057 >>>>your modem setup is OK. >>>> >>>>Except after the: >>>>$ sudo slmodemd -c USA --alsa hw:0,6 >>>>you should open a 2nd console and try detecting the modem with: >>>>$ sudo wvdialconf /etc/wvdial.conf >>>>if successful, add a line to /etc/wvdial.conf >>>> Carrier Check = no >>>> >>>>The closest equivlanet using KPPP would be to add an X3 into the Init string >>>> >>>>ALso you should be able install your former Gutsy Gibbon linux-image package >>>> >>>>Report back presently >>>> >>>>MarvS >>>> >>>>On Mon, Nov 10, 2008 at 10:53 PM, myk <footso@xxxxxxxxxxxxx> wrote: >>>>> >>>>> hi, >>>>> >>>>> attached is the ModemData.txt generated from my computer running Hardy Heron. the modem is a Motorola sm56. >>>>> >>>>> don't know if i read the txt correctly . >>>>> i downloaded SLMODEMD.gcc4.2.tar.gz , unpacked it with Archive Manager , extracting to my home folder. >>>>> >>>>> is this all that's required before modem setup ? >>>>> >>>>> i set up the modem with command : 'sudo slmodemd -c USA --alsa hw:0,6' >>>>> >>>>> i use KPPP as a dialer , that's the only one that detects the modem. >>>>> >>>>> when dialing , it'll try attempt after attempt , each time resulting only in a NO CARRIER message. >>>>> >>>>> the modem worked under Gutsy Gibbon with SLMODEMD.gcc4.1 , i upgraded to Heron last night and i couldn't connect with 4.1 which is when i tried the scanmodem. >>>>> >>>>> your help is greatly appreciated . thank you >>>>> >