Mohanad, ModemData.txt is incomplete :( This is the only part that we can see Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 1179:ff10 Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 22: 972 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 45.211246] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 22 [ 45.211274] PCI: Setting latency timer of device 0000:00:1b.0 to 64 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === 8086:284b is a High Definition Audio card, possibly hosting a soft modem. I ran a fake test, and there are the two possibilites hsfmodem and SLMODEMD.gcc4.2.tar.gz to serve the modem. However, if an alternative boot is possible, please do If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. send it to list. Regards, Antonio On Fri, Oct 10, 2008 at 3:07 AM, Mohanad Kaleia <ms.kaleia@xxxxxxxxx> wrote: > my modem is Toshiba software modem >