Michael & Mara Both of your diagnostics lacked a critical peice. Separately I'll send you a tool to capture the information. MarvS scanModem maintainer On Thu, Sep 18, 2008 at 6:39 PM, Michael Green <therealpirateking@xxxxxxxxx> wrote: > Hi. I've been directed here from various Ubuntu forums. I'm new to > Ubuntu and am having a real hard time getting my modem to work on the > computer. I've done a lot of research on this myself but haven't > found a way to get the modem to work. I would appreciate any help. > Thanks a lot. > -Michael Green >