Brant, If you can get into the Bootup BIOS settings, try to change the Plug & Play setting to Other type operating system. That might change the IRQ setting for the modem cards to something useful. There is software for both modem types. But first a serviceable IRQ (interrupt) is needed. Also go to http://packages.ubuntu.com/hardy/linux-image-2.6.24-19-generic and download that package. Install with: $ sudo dpkg -i linux*.deb Reboot under the new kernel. That may cure the problem. Check by rerunning scanModem and report back. MarvS On Tue, Sep 9, 2008 at 5:31 PM, Brant LeBaron <brantlouise@xxxxxxxxx> wrote: > I recently installed Ubuntu to dual-boot with Windows XP. I have not > made much use of it yet, because the system has been unable to find > the dial-up modem. > The original modem in the tower is an Agere, and I installed a second > Conextant modem, thinking Ubuntu might be happier with it, but without > result. > I then used Scanmodem (and I include the results below). > Where "possible corrections" are suggested, I have put the first and > third in bold type, as they were the options that first struck me. I > admit that I am a novice at this! My question is whether any changes > to the BIOS, or to IRQ assignments will make Windows XP unhappy. > Any advice will be gratefully received, > Brant > > -------------------------- System information ---------------------------- > CPU=i686, > Linux version 2.6.24-16-generic (buildd@palmer) (gcc version 4.2.3 > (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 13:23:42 UTC 2008 > scanModem update of: 2008_08_26 > > There are no blacklisted modem drivers in /etc/modprobe* files > Attached USB devices are: > ID 0bda:0111 Realtek Semiconductor Corp. > ID 0951:1603 Kingston Technology > ID 03f0:0604 Hewlett-Packard DeskJet 840c > > USB modems not recognized > > For candidate card in slot 03:09.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 03:09.0 11c1:0620 11c1:0620 Communication controller: Agere Systems > Unknown device 0620 > > Modem interrupt assignment and sharing: > =================================== > The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! > The CPU cannot control the modem until this situation is corrected!! > Possible corrections are: > 1) Within the boot up BIOS, change from a Windows to a > non-PNP/Other Operating System type. > Instructions for accessing BIOS are at: > http://linmodems.technion.ac.il/resources.html within: > Additional Resourcces. > 2a) Add an option "pci=routeirq" to the kernel boot up line. > Here is an example paragraph from /boot/grub/menu.lst : > title Ubuntu, kernel 2.6.15-26-686 > root (hd0,6) > kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq > initrd /boot/initrd.img-2.6.15-26-686 > savedefault > 2b) Same as above, but use "pollirq" instead of "pci=routeirq". > 3) Within some BIOS setups, IRQ assignments can be changed. > 4) On non-laptop systems, moving the modem card to another slot has helped. > 5) Sometimes upgrading the kernel changes IRQ assignment. > ===================================== > > --- Bootup diagnostics for card in PCI slot 03:09.0 ---- > > For candidate card in slot 03:0a.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 03:0a.0 14f1:2f20 14f1:200f Communication controller: Conexant HSF > 56k Data/Fax Modem > > Modem interrupt assignment and sharing: > =================================== > The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! > The CPU cannot control the modem until this situation is corrected!! > Possible corrections are: > 1) Within the boot up BIOS, change from a Windows to a > non-PNP/Other Operating System type. > Instructions for accessing BIOS are at: > http://linmodems.technion.ac.il/resources.html within: > Additional Resourcces. > 2a) Add an option "pci=routeirq" to the kernel boot up line. > Here is an example paragraph from /boot/grub/menu.lst : > title Ubuntu, kernel 2.6.15-26-686 > root (hd0,6) > kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq > initrd /boot/initrd.img-2.6.15-26-686 > savedefault > 2b) Same as above, but use "pollirq" instead of "pci=routeirq". > 3) Within some BIOS setups, IRQ assignments can be changed. > 4) On non-laptop systems, moving the modem card to another slot has helped. > 5) Sometimes upgrading the kernel changes IRQ assignment. > ===================================== > > --- Bootup diagnostics for card in PCI slot 03:0a.0 ---- > > For candidate card in slot 00:10.1, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:10.1 10de:026c 103c:2a3e Audio device: nVidia Corporation MCP51 > High Definition Audio > > Modem interrupt assignment and sharing: > 17: 8018 IO-APIC-fasteoi ehci_hcd:usb2, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:10.1 ---- > [ 41.904249] ACPI: PCI Interrupt 0000:00:10.1[B] -> Link [AAZA] -> > GSI 22 (level, low) -> IRQ 17 > [ 41.904266] PCI: Setting latency timer of device 0000:00:10.1 to 64 > > > 10de:026a > 10de:026c > 10de:03f0 > 10de:0371 > 10de:055c > 8086:2668 > 8086:27d8 > 8086:284b > 10b9:5461 > 1106:3288 > 1002:4383 > 1002:437b > 1002:aa08 > 1039:7502 > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The ALSA verion is 1.0.16 > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-02: ALC883 Analog : ALC883 Analog : capture 1 > 00-01: ALC883 Digital : ALC883 Digital : playback 1 > 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [NVidia ]: HDA-Intel - HDA NVidia > HDA NVidia at 0xfe024000 irq 17 > > PCI slot 00:10.1 has a High Definition Audio Card > The drivers are in the kernel modules tree at: > /lib/modules/2.6.24-16-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko > === Finished firmware and bootup diagnostics, next deducing cogent > software. === > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.2.3 > and the compiler used in kernel assembly: 4.2.3 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.2 > linuc_headers base folder /lib/modules/2.6.24-16-generic/build > > However some compilations and executable functions may need additional files, > in the FileNames.h (so called kernel "h"eaders) collection installed > in /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of > some FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. > The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 269256 2007-10-04 15:57 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble > shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- >
